B&B Scuba
4.5
8:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
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Kihei, Hawaii
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
685 reviews
Excellent
573
Very good
55
Average
13
Poor
12
Terrible
32
Christina R
11 contributions
May 2019 • Family
Updated Review May 2019:
Back on the island and time to dive again! Literally hours after landing, I was on the boat with the best dive masters and viewing incredible underwater life.
B&B has a way of making everyone feel comfortable. From the highly skilled, frequent diver to the just certified, as Matt loves to say, "breath, kick, follow me."
These guys make every dive magical! My best suggestion is to book multiple dives, you will not regret spending your mornings with these guys and the ocean gods have lots to share in beautiful Maui!
I am heading back in just a few weeks and so ready to have many mornings blowing bubbles with these guys!
Original Review Dec 2018:
I had the pleasure of diving with B&B almost daily during my month long visit to Maui. We called several shops in the area, to ask just shy of a million questions, prior to visiting the island. Our 10 year old daughter was super excited to get certified during our trip. We selected another shop and planned for her to get certified with them. After being on the island for a few days and they jerked us around about certification process we found B&B and called them. The next day, they has us on the boat and Stan was working with her one-on-one (something the other shop refused to do). Stan made sure my daughter was completely comfortable and confident with her skills. His calm demeanor was exactly what she needed.
Brad and Blesi have the best staff. Christina in the shop was excellent with all her communication and getting us booked for dive trips. Shane, Matt and Stan made each morning on the boat and trip underwater amazing. I really appreciated that B&B is the first dive boat out in the morning (prime pick of all the spots) and gets you back to the boat landing with plenty of time to enjoy all the other beauty of the island.
Do yourself a favor, book several dives with these guys while you are in town, you will enjoy all the beautiful dive sites and the great staff! Thank you B&B for making our trip unforgettable!
Back on the island and time to dive again! Literally hours after landing, I was on the boat with the best dive masters and viewing incredible underwater life.
B&B has a way of making everyone feel comfortable. From the highly skilled, frequent diver to the just certified, as Matt loves to say, "breath, kick, follow me."
These guys make every dive magical! My best suggestion is to book multiple dives, you will not regret spending your mornings with these guys and the ocean gods have lots to share in beautiful Maui!
I am heading back in just a few weeks and so ready to have many mornings blowing bubbles with these guys!
Original Review Dec 2018:
I had the pleasure of diving with B&B almost daily during my month long visit to Maui. We called several shops in the area, to ask just shy of a million questions, prior to visiting the island. Our 10 year old daughter was super excited to get certified during our trip. We selected another shop and planned for her to get certified with them. After being on the island for a few days and they jerked us around about certification process we found B&B and called them. The next day, they has us on the boat and Stan was working with her one-on-one (something the other shop refused to do). Stan made sure my daughter was completely comfortable and confident with her skills. His calm demeanor was exactly what she needed.
Brad and Blesi have the best staff. Christina in the shop was excellent with all her communication and getting us booked for dive trips. Shane, Matt and Stan made each morning on the boat and trip underwater amazing. I really appreciated that B&B is the first dive boat out in the morning (prime pick of all the spots) and gets you back to the boat landing with plenty of time to enjoy all the other beauty of the island.
Do yourself a favor, book several dives with these guys while you are in town, you will enjoy all the beautiful dive sites and the great staff! Thank you B&B for making our trip unforgettable!
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha,
Thank you so much for this amazing review.
We greatly appreciate all the kind things you said about our staff Brad, Blesi, Kristina and the entire B&B family.
We look forward to having you and your family diving with us for many years to come!
Mahalo
Written February 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bik
3 contributions
Jul 2021
Leven, Glenn and Carl were all awesome!
My son (12 years old) and some friends needed 1 last dive to get certified and Glenn did a wonderful job helping them complete their PADI certification. He was very thorough and attentive, making sure that they set up their gear properly and knew what to expect before going into the water. He then had them run through their remaining skills, making sure to have them repeat them until they got them just right. I was impressed with the amount of patience and professionalism that he expressed.
After they were certified, we were able to all go on a dive together. Since we were a large group, we were able to do a private charter. It was so much fun! They explained what type of marine life we would expect to see and pointed things out when we were under water. Some of us were lucky enough to see a whitetip reef shark!
If you are looking for a dive shop with divers who know the island and are fun, and at the same time professional, this is the place to visit!
My son (12 years old) and some friends needed 1 last dive to get certified and Glenn did a wonderful job helping them complete their PADI certification. He was very thorough and attentive, making sure that they set up their gear properly and knew what to expect before going into the water. He then had them run through their remaining skills, making sure to have them repeat them until they got them just right. I was impressed with the amount of patience and professionalism that he expressed.
After they were certified, we were able to all go on a dive together. Since we were a large group, we were able to do a private charter. It was so much fun! They explained what type of marine life we would expect to see and pointed things out when we were under water. Some of us were lucky enough to see a whitetip reef shark!
If you are looking for a dive shop with divers who know the island and are fun, and at the same time professional, this is the place to visit!
Written August 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
melc12
Houston, TX23 contributions
Mar 2023 • Couples
My husband and I booked a 2 tank boat refresher course. The boat was in the shop on the only day that we could dive but the staff contacted us in advance and we were rebooked on a shore dive. It was nice that the staff refunded for the nitrox that we paid for since the shore dives were only 30-40 feet; therefore these tanks were unnecessary. Carl was our instructor and went through the basics of set up and safety procedures in shallow water. The first dive went great, we had the correct amount of weight put into the BCD. On the second dive, we took a short drive to a more secluded shore entry. It was a rockier entry but Carl made sure that we could handle the entry and exit. It was great that he could take us to this spot. He’s very knowledgeable about scuba, the local areas, plus the aquatic life. Recommend!
Written April 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nikhil R
4 contributions
Feb 2021
I'm new to diving and completed the PADI Beginner Open Water Diver with B&B Scuba. I finished my e-learning back in Ann Arbor and they were kind enough to accommodate me continuing my training in Maui on short notice. I did my confined and open water dives over 3 days at Makena Landing. It was a beautiful dive spot with great visibility most days and plenty of coral, turtles and colorful fish to appreciate! My dive instructor John Grimes was an amazing guy and made the whole experience fun, exciting and memorable. He was extremely friendly, approachable, patient and thorough with his instruction and lessons. He was able to answer all my questions and always made me feel safe and comfortable out on the water over all the three days. I never once felt like we compromised on safety. I highly recommend starting out your diving journey with B&B Scuba and if you get the choice of instructor, ask for John Grimes (@scubagrimes).
Written February 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David L
2 contributions
Jul 2022
We booked a 2 tank trip for a Monday in early July. We were to meet at 5:30am. On the prior Saturday morning I was informed that my dad was about to die (as he did several hours later that day). While I was on other related calls, my wife called B&B at roughly 8:30am... 45 hours prior to our scheduled meeting, notably 3 hours short of the 48 hour cancelation period. If the policy is 48 hours, no exceptions, so be it, but the back-and-forth with the manager (who claimed I was lying about my dad; also claimed it was 36 hours not 45 hours) was disgusting and the follow-on texts with the "majority owner" were apparently disingenuous.
Obviously my family didn't get to dive as we were quickly back in Texas and then on to Oklahoma. The dive instructors are probably great but the company itself is troubled. I would look elsewhere when in Maui.
Obviously my family didn't get to dive as we were quickly back in Texas and then on to Oklahoma. The dive instructors are probably great but the company itself is troubled. I would look elsewhere when in Maui.
Written July 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David,
I am very sorry about the loss of your father. You and I spoke directly via text message. I was dealing with the aftermath of what you were currently dealing with. I was under the impression that we had a clear understanding of that. I had personally told you that you would be financially taken care of asap. I also indicated that I would be looking into this matter more in depth when I returned home. I literally got back to my house this morning at 2 AM on a canceled then 2x delayed flight the following day.
While texting you I was in the process of removing furniture and clothing from my fathers home. As clearly stated I was dealing with the aftermath. I made it very clear that I was dealing with personal matters that included my parents and that I would be getting with you as soon as I got back. In the meantime I directed Managment to reimburse your credit card which they did. I do not know how long that takes to get from our system back to your credit card but I implore you to contact your credit card company then text me or call me as you have my personal cell phone number.
I do know that you were going through a lot. We spoke about that but I told you not to worry about the situation to focus on your family. You mentioned cancellation times and 48 hours prior vs our policy. I made it clear that the cancellation period was not relevant in your situation. I also have every single one of our text messages and all correspondence that I personally had with you.
Again, I am incredibly sorry about your family‘s loss. There are certain times in that I need to focus on my personal life. That comes very few and far between but considering the fact that I was dealing with something so close to home at the same time that you were I figured that you had some understanding of that matter. I also understand emotions run high during situations of this nature so I was completely understanding.
As of this morning, now that I have returned to my home. The other aspect of the situation is being looked into. I have a difficult time believing anybody would state that anybody was being dishonest about that type of situation but I give you my word that will be thoroughly looked into from me personally.
I apologize in any delay of you receiving your credits on your credit card but again you were very aware of what I was also dealing with and I thought we had an understanding that it would be taken care of as quickly as I could provide my attention to that matter and it was.
I really do hope he let you guys come back to Maui and that we can meet in person so that we can make sure that any misunderstanding has been fully put a bed.
Most importantly I am truly sorry for your families loss.
Written July 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom B.
3 contributions
Mar 2022
I have been doing business with B&B scuba for 25 years. In a short period of time the new owner of the company has managed to drive the quality of service and it's reputation into the toilet. For example he overcharged me double for my air fills for 5 months on my credit card and charged me twice for 3 months that I had already paid for. I have been trying to get him to refund my credit card but he refuses. Anyone doing business with them you should keep a very close count of your air fills because if he did this to me after 25 years he will do it to you. YOU HAVE BEEN WARNED. With that said the employees who work there have been very nice and helpful. Unfortunately for them it is the guy at the top who ruins a companies reputation and Maui is a small island !!!!
Written March 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom,
With all due respect sir, I spoke with you directly on the phone. To be very clear with you we requested copies of your “canceled checks” that you stated that you have. We still to this day have not received a single cancel check. We have gone through our bank accounts multiple times and there is no deposit from you in a check format. As much as we appreciate your business, I have to professionally and respectful disagree with your negative, false, inaccurate accusation. We have a great relationship with the new owner that you sold your company to and we are very excited to continue our business relationship with him.
I also will continually look forward to you providing those cancel checks. We are absolutely happy to refund you for any chargers that may be in accurate. We reached out to you for over 60 days with absolutely no correspondence in return regarding your outstanding bill. Again as clearly stated multiple times. Please provide the canceled checks (that we never received nor deposited) that you were stating that you have copies of and your situation would be rectified.
We really appreciate your time and business we hope that you enjoy your time now that you’re onto your next
chapter.
Please feel free to send those canceled check any day.
Respectfully B&B Scuba
Written March 20, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rblnr
New York City, NY8 contributions
Jul 2022
Did a 2 tank dive with B&B last Sunday at Molokini crater -- I highly recommend them. The whole crew was great and made me feel like I was in good hands throughout the trip. The divemaster took the group took us through some really neat caves on the dives and pointed out interesting sea life including a shark and a snowflake eel. The rented equipment was top notch.
Safety, great attitudes, and detailed knowledge of the dive sites; everything you'd want from a dive company and its staff was delivered by B&B.
I'm an experienced diver and highly recommend B&B.
Safety, great attitudes, and detailed knowledge of the dive sites; everything you'd want from a dive company and its staff was delivered by B&B.
I'm an experienced diver and highly recommend B&B.
Written July 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aloha,
Thank you for the great review. We definitely look forward to having you back on our boat again for some more epic diving.
Mahalo
Written July 25, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James M
Burlington, Canada20 contributions
Mar 2022 • Solo
A great morning of diving; booked online in advance and was able to show up morning of and have all my gear set and ready to go on the boat.
Captain Jeff was knowledgeable and fun to go out with, and the dive leaders Carl and Mark kept a great handle on what seemed like a larger group with no issues. Well led dives, catering to multiple skill levels.
Would dive with them again when back on Maui!
Captain Jeff was knowledgeable and fun to go out with, and the dive leaders Carl and Mark kept a great handle on what seemed like a larger group with no issues. Well led dives, catering to multiple skill levels.
Would dive with them again when back on Maui!
Written March 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for this very kind review.
Captain Jeff is an amazing captain. Carl and Marc are both amazing dive masters and instructors. We are very happy that you had an amazing time and we cannot wait to have you back!
Mahalo!
Written June 1, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larry O
1 contribution
Feb 2023
Our experience with B & B Scuba was outstanding. We signed up for a 2-dive trip to Molakini, an underwater scooter (DPV) dive and we rented scuba gear for a self-guided shore dive. The interactions with the B & B team were stellar and we never once felt unsupported along the way. Their boat, captain and dive leader were all great. They did not take snorkelers on our trip, so we ended up diving two locations at the awesome Molakini crater island. The scooter (DPV) dive out of Makena Landing was our first ever scooter experience and OMG I was howling and giggling the whole time it was so fun. We were able to get to 2 different reefs a quarter-mile plus offshore where the fish presence was unmatched. You have to try it! I highly recommend B & B and would go there again and again.
Written February 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aliveinlv
Las Vegas, NV4 contributions
Jun 2019 • Family
We used B&B Scuba in Maui on Father’s Day 2019 to take our immediate family out in Maui to spread my husband’s ashes out to sea because after attending a very good friend’s wedding in Maui we just fell in love with the island and vowed we would retire there. This company and their crew were so professional and sympathetic and understanding to our cause and they made us feel very comfortable. I didn’t know what to expect but these guys put us all at ease. We highly recommend B&b Scuba in Maui, they will take good care of you!
Written January 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much!
Written February 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi. Visiting may 2 to 9.
Ate you going to the back wall during this time?
Can you recommend any dive shop that does go there if you do not?
Thanks a lot!
Written April 7, 2018
From B and B Scuba's website: "We pick sites based upon conditions, diver skill, and repeat customer preference." It's hard to answer this question because when we were there we were specifically looking to do Molokini. You might consider giving them a call to see. I think that when we went they had a form you fill out to request what sites you wanted to do. Hope that is helpful!
Written April 7, 2018
how far in advance should we make reservations?
Written February 3, 2016
I would suggest 3-4 days ahead if you are looking for specific dates. We reserved by visiting the shop as we were flexible which days we wanted to dive while in the area. There was pretty limited availability 2-3 days out (they only have the one boat I think and both days we dove it was pretty full) so if you need to book specific days booking a few days in advance is a good idea.
Written February 4, 2016
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