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Cruiser Phil's Volcano Riders

58A Amala Pl, Kahului, Maui, HI 96732-2111
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Great ride

We had a great ride down the mountain with Cruiser Phil's. Our guide Trevor did a really good job... read more

Reviewed 2 days ago
IndyDonald
,
Indianapolis, Indiana
via mobile
Outstanding

What a great time... the guys getting us to the top of Haleakala and the Dru who was out bike tour... read more

Reviewed 2 weeks ago
markj4golf
,
Ontario, California
Read all 319 reviews
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Overview
  • Excellent79%
  • Very good10%
  • Average4%
  • Poor3%
  • Terrible4%
Travelers talk about
“bike ride” (110 reviews)
“sunrise tour” (24 reviews)
“van driver” (14 reviews)
Open Now
Hours
Hours Today: 7:00 AM - 7:00 PM
LOCATION
58A Amala Pl, Kahului, Maui, HI 96732-2111
Write a ReviewReviews (319)
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"bike ride"
in 110 reviews
"sunrise tour"
in 24 reviews
"van driver"
in 14 reviews
"base camp"
in 10 reviews
"a lot of fun"
in 17 reviews
"beautiful sunrise"
in 12 reviews
"the sun rise"
in 9 reviews
"blocking traffic"
in 4 reviews
"watching the sunrise"
in 9 reviews
"warm clothes"
in 8 reviews
"these guys"
in 14 reviews
"national park"
in 9 reviews
"other companies"
in 10 reviews
"picked up from our hotel"
in 4 reviews
"rain gear"
in 6 reviews
"granola bars"
in 5 reviews
"cafe mambo"
in 4 reviews
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1 - 10 of 318 reviews

Reviewed 2 days ago via mobile

We had a great ride down the mountain with Cruiser Phil's. Our guide Trevor did a really good job and was a lot of fun. Very safe ride with very little pedaling. Great scenery. Lots of stops.

Thank IndyDonald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago

What a great time... the guys getting us to the top of Haleakala and the Dru who was out bike tour guide down were outstanding.... got a bad break as we were overcast at the top, so no view of the sunrise over the volcano......More

Thank markj4golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2018 via mobile

We came to scout activities for our group for an upcoming conference and had a first class experience with Cruiser Phils. Preston and Trevor were our guides and were fun, knowledgeable, respectful, and obviously have a passion for what they do. The sprinkled in facts...More

3  Thank troberts14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 21, 2018 via mobile

Today we had the pleasure of getting to ride down the beautiful crater with Preston and Trevor. Great tour guides. They were very knowledgeable, kind, entertaining, and valued everyone’s safety. The sunrise itself was gorgeous and we had plenty of time for photos along the...More

Thank Randi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this reviewResponded January 23, 2018

Aloha Randi, we loved having your party as our guest's. Mahalo for visiting our shores. Inside tip " Sunsets" from any beach are breathless! see you next time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2018 via mobile

Tour was awful! Might as well utube it and save your money. Bikes were 100 years old! Try another bike company. This one is terrible!!!

6  Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this reviewResponded January 19, 2018

This guest did not go on the tour. They called in sick,the night before. Because she is not happy about our refund policy, she has decided to play this hand. Mahalo for visiting Maui!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2018

Granted, the weather did not cooperate atop Haleakala but our spirits were not dampened by the rain the morning we were there. The ride down the mountain was on a 55 lb bike with drum brakes. The weight of the bike and the drum brakes...More

1  Thank Winnie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this reviewResponded January 16, 2018

Thank you Winnie, see you next time. Aloha Phil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2018

After reading negative reviews, I was hesitant to book this tour. Boy, am I glad that I didn't listen. This is hands down one of the most exciting excursions I have ever done. We were picked up in Kihei, on time, at 3:15 am. *My...More

Thank jburms5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CruiserPhil, Owner at Cruiser Phil's Volcano Riders, responded to this reviewResponded January 16, 2018

Mahalo and A hui Hou!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 28, 2017 via mobile

I’ve read the negative reviews of Cruiser Phil’s and if you’re looking for 5 star amenities, stay back at your resort. If you’re looking for a 5 star experience, this is your ride! The office, the bikes and the departure snacks are not top of...More

Thank Adam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2017 via mobile

First and foremost...do whatever you can to have PRESTON as your guide. I can’t stress that too much. I have an entire family of four, including sophomore boys in college and high school that would echo the same. The 90 minute van ride through winding...More

Thank gymdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2017

Watching the sunrise and biking down Mt. Haleakala is a definite must do in Maui. My husband and I had an awesome experience with Cruiser Phil's. Our van driver, Marcus, and Bike Leader, Tre (Trever), were very knowledgeable about Maui and provided interesting facts about...More

Thank stephaniescalera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
hrmdds
February 13, 2017|
Answer
Response from Darrin L | Reviewed this property |
Harold, there is no pressure for everyone to ride. As a matter of fact, grandparents and the 10 year old can sit in the van that brings up the year as the bike riders roll down the hill. That is how the tour is done. Tour... More
1
Vote
hrmdds
February 13, 2017|
Answer
Response from Meghan B | Reviewed this property |
You don't need to ride bikes down. There is a van that follows the group and anyone not comfortable riding bikes can go in the van. I'm not sure if cost is different if you don't ride bikes.
0
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