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Lost on Lanai
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  • Excellent87%
  • Very good9%
  • Average0%
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  • Terrible4%
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About
Lost on Lana‘i is a licensed activity desk offering a "one stop" online shop for planning and booking your activities on the Hawaiian Island of Lana‘i. Representatives of Lost on Lana‘i will greet you on arrival to assist with your transfers, tours...more
Suggested duration: More than 3 hours
Contact
Lanai City, Lanai, HI 96763
Website
+1 888-716-6366
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Reviews (21)
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All reviews half day tour provided detailed guide garrett tour company ferry tickets cat sanctuary shipwreck beach vog hitch passage text instructions van oahu driver lanai gods
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1 - 10 of 21 reviews
Reviewed 2 weeks ago

We booked 2 visits for the Lanai Cat Sanctuary with Brad. The first day we had issues with ferry cancellations and our visit was cut short. Brad was constantly in contact with us and reorganised our return ferry without issue. Our second visit went without...More

Date of experience: November 2018
Thank ging466
Reviewed 4 weeks ago

I'm a travel agent, so I have pretty high expectations when I'm looking for a tour vendor. Lost on Lanai gets an A+ from me! I booked the Ferry & Cat Sanctuary package. I missed the ferry (totally my fault) and called to have my...More

Date of experience: October 2018
Thank July72Lisa
Reviewed November 9, 2018

Other than a snafu regrading pick-up at the cat sanctuary, our tour was worth the investment. we bought a tour that included ferry passage from Maui, shuttle service to the Cat Sanctuary, pick-up at the Cat Sanctuary, transportation to Lanai City nas a half day...More

Date of experience: November 2018
Thank GWR757
Reviewed October 14, 2018

When weather conditions forced us to reschedule, Brad was timely and very helpful to make new arrangements. He even offered a full refund just moments before we arrived at the ferry wharf....so many tour companies are unwilling to do this. Two days later we ferried...More

Date of experience: October 2018
Thank Joan B
Reviewed June 24, 2018

It's a short plane flight from Oahu to Lanai (15min air time for those nervous flyers and yes, I am one of them!). Was met by our guide Garrett who is amazing and once he starts talking about Lanai past and present you can't help...More

Date of experience: May 2018
Thank SalesRepBris
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded June 26, 2018

Thank you for taking the time to share your feedback! We are very glad to hear that you enjoyed your Lāna‘i Day and your time with Garrett - we will share your comments with Garrett. Lāna‘i is a special place! Thank you again for sharing...More

Reviewed June 16, 2018

This was a wonderful adventure flying from Oahu to Lanai for the day. Met at the Lanai airport by our guide Garrett who is passionate about his island of Lanai his birth place and it's people. The day of our arrival the VOG was prevalent...More

Date of experience: May 2018
Thank lorita2018
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded June 26, 2018

Many thanks for taking the time to share your feedback with us! We are very glad to hear that you had a great Lāna‘i Adventure and enjoyed your day with Garrett. We will share your feedback with him. Lāna‘i's named places are truly special! Again...More

Reviewed June 7, 2018 via mobile

Thank you so much to Brad and his Lost on Lanai services! My husband and I wanted to travel to Lanai for the Cat Sanctuary there (which is a treasure, btw) but we were unsure of the logistics - ferry tickets, would we have to...More

Date of experience: June 2018
Thank I9499UOamandad
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded June 26, 2018

Thank you for taking the time to share your feedback with us! We are very glad to hear that you had a great day. We agree! - the Lāna‘i Cat Sanctuary is a treasure and are glad to be able to support them! Again thank...More

Reviewed March 5, 2018 via mobile

We only had a short amount of time for a quick visit to Lanai to see the cat sanctuary and we didn’t want to waste any time with having to rent a car. And I found Lost on Lanai. Absolutely perfect! They had a tour...More

Date of experience: February 2018
Thank FamilyVacationJuly11
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded April 2, 2018

Aloha, Many thanks again for your booking and your feedback. We are sorry that weather forced us to change your itinerary but are very glad that you enjoyed your time on Lanai! We look forward to assisting you in the future. Mahalo, Bradley W. Bunn...More

Reviewed January 22, 2018

We booked a day trip to Lanai and were immediately impressed with the proactive support that Brad gave us. He was responsive and provided detailed instructions mostly through text messages. He also called me when timely decisions were required. We were scheduled to return to...More

Date of experience: January 2018
Thank knemle
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded January 24, 2018

Aloha, Many thanks for using our services and for your feedback! We are very glad to hear that you had a great day on Lāna‘i and were glad to be able to assist you with changing to the later ferry and with vehicle drop off....More

Reviewed January 15, 2018

We wanted to see the cats...our last visit to Maui two years ago told me that you had to book things separately and hope for the best. Thankfully someone has seen the need and filled in that need with Lost on Lanai! I was booked...More

Date of experience: January 2018
Thank Melisa S
LostonLanai, Owner at Lost on Lanai, responded to this reviewResponded January 21, 2018

Thank you for letting us help you book your day trip to Lāna‘i and for your feedback. We are very glad that you had a great visit with the Lāna‘i Lions and that the ability to book a visit with one click made your visit...More

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Questions & Answers
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badmomdvwd
November 13, 2017|
Answer
Response from LostonLanai | Property representative |
Aloha - Yes, the Shuttle Service that we work with utilizes 12+ passenger vans. We arrange transportation with ferry tickets as part of a package to visit the Lanai Cat Sanctuary, Town or do a Tour. Packages including... More
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