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A few days before our tour was scheduled, my husband took a bad fall and was unable to walk without assistance. We called to try to cancel the tour. They were unable to refund our money. Just want others to understand that even though TripAdvisor says that you can cancel within 24 hours, this company has a non-cancel policy. I'm sure it would have been a fun adventure and I'm very disappointed that we missed it...…
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Date of experience: February 2020
2 Helpful votes
Helpful
My husband and I are decent kayakers so we thought this would be a fun activity. Brian was our guide and he did a fantastic job. Very interactive and full of songs and stories. The tandem kayaks took us a second to figure out, but we did not struggle as many other people did! The river trip was two miles there, two miles back. Along the way, Brian gave us some history of the island, river, and mountains. Once we docked we started our 1.5ish-mile hike in the mud! I cannot emphasize this part enough. THE WHOLE TRIAL WAS MUD. We had a great time but if you are not prepared for this, then I can you would like not like this. Lots of slipping and falling down. Also, the secret falls are not a secret. There were probably 50-60 other people and tours there. We went under the waterfall which was fun but very powerful. I would not do this if you are not confident in your water abilities. After this, we ate the snacks that we brought along and packed in the provided dry bag (this reminds me, we did not do the tour that provides lunch and we are grateful because it was just a ham and cheese sandwich). After this, we hiked the 1.5ish-miles back. Brian picked up the pace because the water was rising and he was concerned about the river crossing. Everyone made it back safe and sound, and Brian was kind enough to airdrop a ton of photos to people. In total, we did seven miles round trip. The only reason I did not give this tour a 5/5 is that you could have done this whole thing on your own and saved yourself some spending cash, but oh well!…
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Date of experience: March 2020
Helpful
Bryan did a great job as our guide and gave us a wonderful experience! The River was so beautiful and swimming next to the waterfall was awesome! Would highly recommend this tour!
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Date of experience: March 2020
Helpful
What a fun adventure ! As others have said Brian is a great guide. Full of funny stories, songs and enthusiasm - Brian is so much better than the other guides we could hear explaining the sights. The other guides seemed to monotonously repeat the tour highlights but Brian made it fun. This tour was also less expensive than the others because you brought your own food and drink. The paddle and hike are strenuous and not suited to someone uncomfortable with slippery slopes, mud and a paddle 45 minutes each way. Brian also made it unnecessary for us to pull our phones out of the water proof bags. He shot dozens of great pictures for each couple then airdropped them to us at the conclusion.…
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Date of experience: March 2020
Helpful
Ok, my husband and I managed to turn a 1 mile kayak trip into 4 on the way to the hike by zigzagging from shore to shore. I would suggest discussing paddling techniques before if you have not done anything like this before. Maybe paddle length is what it is so you can't hit your partner with the paddle...lol. (We did much better on the return trip and are still married.). Hike was not as muddy as we had heard and that was just fine. Hardest part of the hike is the area closest to the falls. Worth the effort but someone might have to bribe me with drinks to do it again.…
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Date of experience: February 2020
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