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Hearts & Stars Day Spa

30 Reviews
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Hearts & Stars Day Spa

30 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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69-201 Waikoloa Beach Dr Suite 403, Waikoloa, Island of Hawaii, HI 96738-5810
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Afternoon Sail & Snorkel Captain Cook Monument at Kealakekua Bay
Sailing Trips

Afternoon Sail & Snorkel Captain Cook Monument at Kealakekua Bay

105 reviews
Kealakekua Bay is known to have some of the best snorkeling locations in Hawaii. Board a trimaran and head out into the bay on this convenient excursion that includes snacks, bottled water, snorkel and safety gear, and reef-safe sunscreen. Throughout the tour, your captain and crew provide little-known facts about the area’s history marine life, as well as snorkeling tips for guests with any level of experience.
$82.73 per adult
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bamagirl68 wrote a review Jan 2019
alexandria, virginia40 contributions15 helpful votes
First of all, I called last minute and the lovely lady at the reception desk got me in for a massage that afternoon. I would have been grateful just for that. However, the massage! OMG! Haley knows what she is doing. I have chronic back pain and have gotten a lot of massages over the years. Haley started out easy and I thought, “Ok, spa massages are about relaxation, not pain management”. However, I didn’t realize that she was just getting a feel for where the problems were. She really knows anatomy and how to relax a muscle without causing a lot of pain. She found every tight area and I walked out of there a new woman. I only wish that I could take her back to Virginia with me!
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Date of experience: January 2019
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mufallikim wrote a review Oct 2018
Deming, New Mexico9 contributions
We got to our appointment on time, were greeted WITHOUT A SMILE and had to wait @10 minutes before they took us to the chairs to soak. 10 more minutes later, when the nail tech sat down and started working on me, she didnt look at me, smile, or acknowledge me. I figured she was having a bad day, so I tried to be very friendly, asked her her name, complementing her several times on her nice lower leg and foot massage. It all went downhill when she kept stopping and getting up to answer the phone and handle other clients coming through the door. I like a simple manicure, and I asked for her to please trim my cuticles thorougly as they really needed some extra care. She continued to get pulled away several more times to answer the phone, etc. Suddenly she was done with manicure, which I felt she rushed. I tipped her 30 % on an $86 mani pedi! When I got home, I realized she had not trimmed most of my cuticals, nor had she pushed them back. The dead cuticle was thick as ever and still stuck to my nail bed. When I called to have them take care of it, they said it is against state law to trim the cuticle and there is nothing they can do. Then they said they cant trim the live cuticle, which I did not want anyway. The nail tech argued with me and said she had pushed the cuticles back and "cleaned them up". Why then, was the dead cuticle not trimmed and still stuck to my nail beds? Finally she offered to have me come back, which I declined. What a waste of $100!! I will go to the $30 place next time and I have already scheduled to have someone else take care of my cuticles tomorrow at my expense. I WONT EVER BE BACK to Hearts and Stars. It was an extremely disappointing experience. Their customer service stinks.
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Date of experience: October 2018
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Kona4mee wrote a review Oct 2018
Vallejo, California6 contributions3 helpful votes
When you walk in , the day spa is an open area where to the right are the 3 chairs for pedicures and to the left are the chairs for hair stylists. The room smelled like lavender so it gave me that relaxing feeling when I sat on the chair ! Mary did my pedicure and did an excellent job . I got a sugar with lavender seeds scrub . My feet felt so soft afterwards. She gave my legs and feet a wonderful relaxing massage ! Thank you Mary ! Pricing is higher than I usually pay back home but it was worth it !
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Date of experience: October 2018
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clmar659 wrote a review Aug 2018
Windermere, Florida8 contributions3 helpful votes
We had an amazing experience. 4 ladies, manicures and pedicures. They have 4 people so we could do 2 manis and 2 pedis then swap! Owner checked in the whole time. Really enjoyed!
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Date of experience: August 2018
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vegewalk wrote a review Jul 2018
Lakeside, California53 contributions24 helpful votes
I would suggest an appointment if you'd like side by side mani pedis. We waited until the last minute to call and wasn't able to get our preferred time because they were booked. We had fun and the women did a great job on our fingers and toes.
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Date of experience: July 2018
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Response from Joy R, Owner at Hearts & Stars Day Spa
Responded Jul 23, 2018
We're so glad you enjoyed your experience and services. Mahalo for the kind review!
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