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“Not just an average tour... a lovely experience!”
Vavoom Volcano Tours has been providing fun and educational tours of Volcanoes National Park, Rainbow Falls, Akaka Falls and visits to other popular spots in the Hilo area such as the Mauna Loa Mac Nut Farm since 2007. We can now customize your tour...more
The company and the tour guide we had are excellent at what they do. They personalized our day to include local attractions like the rainbow falls and the volcano but also made it special by giving us a taste of local culture and food. The...More
I'm so happy to have booked with Vavoom! I had booked well in advance, and through our communication, owner Lori Asana knew I had only 1day in Hilo, and that it was a very important part of my trip to see the volcano. Although nobody...More
Not knowing what my work schedule was going to be like in Hawaii, my husband and I were not able to commit to booking any kind of tours in advance, should our plans change at the last minute. However, when I got my schedule we...More
We had a great day with Lori which was particularily nice to have a local tour guide. Many guides are now not from Hawaii. Lori is a warm, friendly and knowledgable guide.
We visited Rainbow Falls first then onto the steam vents then Kilauea Museum....More
I hope this feedback on Lori, owner of Vavoom Tour will help you in your selection. I booked this tour on Thanksgiving day because my husband mistakenly booked our rental car at Kona airport and our flight was arriving at Hilo airport about 3 hours...More
I travel quite a bit and must admit that I use tripadvisor often for information but don't post reviews (I know..I should post reviews). However, I felt compelled to write a review for Vavoom Volcano Tours because of the recent reviews from two people who...More
We were a group of 4 that enjoyed our tour. Yes there was a delay as a van had a problem and had to be replaced, I don't know how those people can rate a trip if they don't experience it. Thoses people must never...More
Lori and the other tour guides could not have been any more accommodating! We were witness to the behavior of the people who wrote the two negative reviews. They were rude and impatient.
Lori had called and stated she wanted to check the brakes on...More
Booked our tour on phone about 6 months in advance. Got confirmation paperwork that Lori would pick us up at pier at 8:30. Called at 8:45; she said p/u is for 9:00 but she was running late, so expect 9:30. Corrected her error b/c 8:30...More
Date of experience: November 2012
3 Thank Sept16
HawaiianTigerlily, Owner at Vavoom Volcano Tours, responded to this reviewResponded November 17, 2012
This review of Vavoom and the one dated November 8th were both the same day of tour. What happened was one of the 3 vehicles we had , had a brake light that suddenly turned on while we were en route to the pier. Rather...More
We booked with Lori 6 mths in advance unlike meeting her in person, she was very pleasant and profesional on the phone. We were supposed to meet on the dock, with a sign with our name on it, at the cruise terminal at 8:30 AM....More