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Hoppa On Hoppa Off Keikana Trolley Tour

#19 of 57 Tours in Hilo
Hilo, HI, USA
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109Reviews17Q&A
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Susan H wrote a review Mar 2020
London, Canada81 contributions28 helpful votes
What a well run business! Buses ran frequently, drivers provided commentary and were open to any and all questions. Located steps from the cruise ship. Visited many sites and because it was hop on hop off, you could decide how long you wanted to stay in each place. Great,
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Date of experience: March 2020
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Response from Hoppa-On H, Owner at Hoppa On Hoppa Off Keikana Trolley Tour
Responded Mar 23, 2020
Mahalo for the kind words, hope this pandemic ends soon so we can all get back to work. We’re in it for the long haul.
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Kristen H wrote a review Feb 2020
4 contributions
Our tour guide was extremely knowledgeable about everything Hawaii! He made the tour very enjoyable! We saw rainbow falls and downtown Hilo first then went on to the volcano, orchid garden and macadamia nut farms. We also saw some lava flow and went to Black Sand Beach where we
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Date of experience: February 2020
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Tony wrote a review Feb 2020
Canby, Oregon3 contributions
We love this company and the bus route here on Hilo. The driver was very informative and was one of the kindest we experienced during our Norwegian Cruise Line visit to all the islands. Skip some of the expensive tours and just take this bus around the area. We are glad we did.
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Date of experience: February 2020
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Brenda K wrote a review Jan 2020
Minneapolis, Minnesota186 contributions39 helpful votes
Our cruise ship stopped at Hilo and we caught this bus tour and had a great day learning so much about the island and seeing so much beauty. I would highly suggest this tour to anyone who is interested in learning more about a new town they visit.
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Date of experience: January 2020
1 Helpful vote
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Response from Hoppa-On H, Owner at Hoppa On Hoppa Off Keikana Trolley Tour
Responded Jan 27, 2020
Mahalo for your amazing review of our service and a true representation of our dedication to provide our passengers a fantastic day in Hilo.
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Karen L wrote a review Jan 2020
3 contributions
It is stated they come every 15-20 minutes. The last pick-up is at 4pm. We decided to catch the bus previous to 4pm. There was no such bus. We called because we didn't want to miss our cruise ship. They give you general answers like "Just wait a few minutes" and it doesn't come.
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Date of experience: January 2020
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Response from Hoppa-On H, Owner at Hoppa On Hoppa Off Keikana Trolley Tour
Responded Jan 27, 2020
Aloha Karen, not sure what happened that day we’ve never had anyone have an issue with our afternoon service. It clearly states on our route map buses are 20-30 minutes apart so not sure where 15-20 minutes came from, there has been heavy construction around the port this year which can cause major delays in the afternoon. That’s the only reason I could think of for a delay. Our policy for our last call is normally 1 hour before your all aboard time and its only 10 minutes ride back to the ship from downtown station. We have never had a passenger miss a ship.
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