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Big Island Aina Tours

Hilo, HI, USA
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About Big Island Aina Tours
Hawaii Volcano Tours start in Hilo or at the Hawaii Volcanoes National Park Visitor Center. Hilo Shore Excursions include the Hawaii Volcanoes National Park, Rainbow Falls, Hilo Black Sand Beach and an Orchid Farm. Private Tours can also include Macadamia Farm or other locations. Custom tours also available. We are a family owned and run business. We perform small group tours with a maximum of 10 guests or private tours. We provide enjoyable informative tours. We walk with you at each stop to explain the sights and formations that we will see along the tour.
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Big Island Aina Tours
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Dragondragon52 wrote a review Feb 2020
Hong Kong, China137 contributions62 helpful votes
We are a family of 8 with a 7 months old infant, a 9 year old and 90 year old visiting Hilo from Pride of America cruise ship in January 2020! Our needs were catered for by removing two seats of the clean/comfortable van to accommodate the light collapsible wheelchair, providing an infant car seat, stopping more for toilet visits/stretching, spending more educational time at the Volcano National Park by skipping what we are not interested in such as town visits or macadonia nut factory. We were met easily right off the ship. Very gentle, kind, calm driver/tour guide. We never felt rushed. Always accommodating. Booking/communication before was very easy and smooth. No time was wasted during the tour. The final part of visit was super scenic along the coastline to the black sand beach. Solid six hours due to slowness of grandma. This six star tour gave the entire group a very memorable and educational time! Thank you! More than highly recommended, especially in support of small enterprising family business !
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Date of experience: January 2020
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Response from BigIslandAinaTours, Owner at Big Island Aina Tours
Responded Feb 24, 2020
Aloha Dora, It was nice doing the private tour for your family which allowed us more flexibility. It was nice to meet your family and we are happy you enjoyed your visit to the Hawaii Volcano park. Thank you for taking the time to do the review. We hope you can visit Hawaii again in the future. Thank You Again, Gil & Tina
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Victor L wrote a review Jan 2020
Houston, Texas38 contributions3 helpful votes
+1
If you want to visit Hawaii Volcano National Park, this is the tour to take. Gil led our tour and was waiting for us just as we were told he would be. We immediately jumped into his very spacious van and left before any of the crowds did. HVNP is huge, and I would not take a chance to drive around by myself. Gil knows all the roads there and took us to spots worth seeing. A really cool spot we loved was the steam vent. Before Gil lent us jackets, we were freezing. We stood in front of a steam vent and it felt as though you walked into a sauna. It felt amazing!!! If I remember, the elevation was slightly higher than 4000'. Getting off the cruise ship I believe the temperature was in the 70's. When you get out at HVNP, the temperature was in the upper 50's with a very strong wind making the drizzle go sideways. Gil saved our family having extra jackets, and we could not thank him enough. We were also taken to Rainbow Falls and saw some huge banyan trees as well. Another stop on the excursion was to see the Akatsuka Orchid Gardens. The final stop was at a beach that had black sand. Gil provided snacks during the trip and allowed the 6 of us on the excursion to eat an entire box of chocolate macadamia nuts. My 2 boys were most appreciative of that! Great tour!
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Date of experience: December 2019
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Response from BigIslandAinaTours, Owner at Big Island Aina Tours
Responded Jan 22, 2020
Aloha Victor, Thank you for leaving such a detailed review of your day. We try to be prepared for any weather we may run in to. The Volcano Park is always cooler and can be cold in the winter months. We are glad you had a good day out with us. Hope you can make it back some day. Thank You, Gil
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beefjp wrote a review Jan 2020
Croydon, United Kingdom13 contributions6 helpful votes
Very well organised from the start and with just 2 other people we were to able to adjust the itinerary to suit our needs.
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Date of experience: January 2020
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Response from BigIslandAinaTours, Owner at Big Island Aina Tours
Responded Jan 22, 2020
Aloha, Thank you for leaving us a review. We do try to be well organized from start to finish. We are happy you enjoyed your day out with us. Thank You, Gil
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andrewsY903HH wrote a review Jan 2020
Manhattan Beach, California45 contributions20 helpful votes
+1
My wife and I joined several others from the Star Princess on a clear sunny morning in Hilo. We were met by Gil, a charming, articulate, calm and efficient guide. He took us first to Richardson Beach - opportunistically - since we were the only people there and on this clear morning it was beautiful. On the way to Volcanoes National Park we learned about the recent eruptions at Kilauea and earlier history of the island. At the park we checked in, saw a video in the visitor center then made the short drive to our view of Kilauea. As we explored other areas on foot, Gil gave us a wealth of information of what we were seeing and what to look out for. On our return we spent 20 minutes at the Orchid Farm, which was most impressive, and a similar amount of of time at Rainbow Falls. Finally a drive through Hilo and a stop at the Japanese Garden, from where we decided to walk back to the ship. It was great to be in a small group, with a comfortable van and an outstanding guide. This was THE highlight of our cruise from Los Angeles.
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Date of experience: December 2019
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Response from BigIslandAinaTours, Owner at Big Island Aina Tours
Responded Jan 9, 2020
Aloha Andrew, Thank you so much for leaving us such a nice review. We are so happy that you consider our tour such a highlight of your trip. We hope you can make it back to Hawaii again. There is so much to see on our Big Island of Hawaii. Mahalo, Gil & Tina
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Bethany M wrote a review Nov 2019
Canada16 contributions
+1
Gil and Tina were so professional from the first email discussion we sent. They had a comfortable van and showed us all around the island. We negotiated for a stop at a lava tube. We stopped at Rainbow falls. We went to the caldera, steam vents and walked on a lava field. We went to an orchid farm and made a stop at a black sand beach. It was a wonderful day and I would highly recommend them.
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Date of experience: November 2019
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Response from BigIslandAinaTours, Owner at Big Island Aina Tours
Responded Nov 30, 2019
Aloha Bethany, We both enjoyed our day with all of you. And thank you for taking the time to leave us a review. We hope you come back for another visit to the Big Island of Hawaii. Gil & Tina
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