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Kohler Waters Spa

Certificate of Excellence
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Address: Highland Dr, American Club, Kohler, WI
Phone Number: +1 866-928-3777
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TripAdvisor Reviewer Highlights

Read all 146 reviews
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  • 106
    Excellent
  • 20
    Very good
  • 11
    Average
  • 4
    Poor
  • 4
    Terrible
Best Massages Ever

We aren't new to couples massage and had high expectations. And they were met. We both had the best massages we've ever had. Coupled with the serenity, taking a rest on the lounge... read more

5 of 5 bubblesReviewed 1 week ago
Bonnie T
,
Chicago, Illinois, United States
via mobile

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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Chicago, Illinois, United States
Level Contributor
314 reviews
68 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We aren't new to couples massage and had high expectations. And they were met. We both had the best massages we've ever had. Coupled with the serenity, taking a rest on the lounge chairs next to the pool, listening to the waterfall and sipping citrus water, this visit gave us the relaxation we sorely needed. Wished we lived closer -... More 

Helpful?
Thank Bonnie T
Libertyville, Illinois
Level Contributor
9 reviews
1 of 5 bubbles Reviewed 3 weeks ago via mobile

I'm taking my girlfriend to Kohler for the weekend. Wanted to surprise her with a manicure at the spa. I was told that this service, even though it was listed, was not available unless two services were booked. Very disappointing that they take this stance when you want to spend $90 on a manicure.

Helpful?
Thank Jeff R
Nicole M, Manager at Kohler Waters Spa, responded to this review

Dear Jeff, Thank you for taking the time to leave your feedback. We are sorry to hear you were disappointed about our Saturday service policy. We require two services on Saturdays – typically our busiest day – to ensure there’s ample space for everyone to enjoy our spa facilities before and after treatments. This includes our warm relaxation pool and... More 

1 review
1 of 5 bubbles Reviewed October 25, 2016

I was a guest of the spa within the last month. I had a wonderful facial which the staff member requested that I remove my jewelry for prior to. At the completion of the facial the staff member reminded me to take my jewelry. I put my rings on, and put my 2 necklaces in the pocket of the spa... More 

Helpful?
Thank Trudy G
Nicole M, Manager at Kohler Waters Spa, responded to this review

Dear Trudy G, Thank you for bringing the issue to our attention while you were a guest. We understand how scary this situation must have been for you, and we were all glad to learn your jewelry had been discovered at a later day by our housekeeping department, which laundered the robe. We hope you will return to visit our... More 

Phoenix, Arizona
Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed October 17, 2016

My sister and I went to the spa on a Monday, which was a good day to visit because it was not busy. We booked a package that included two services, a glass of champagne and a chocolate, plus full use of the spa facilities. We had our pedicures together and were thoroughly pampered! We sipped our champagne as our... More 

Helpful?
Thank Jeane W
Fort Worth, Texas
Level Contributor
64 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 5, 2016 via mobile

As a person who does not tend to go for spa treatments, I thought this might be a rare opportunity to experience a well rated location. It lived up to my expectations. The service was top notch. The facilities were in great shape though smaller than I thought they would be. The masseuse did an excellent job on the deep... More 

Helpful?
Thank Businesstraveler3169
Texas
Level Contributor
40 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed September 13, 2016

I did a day trip to the spa after reading such great things about the Kohler properties. The spa is odd - its in a very tall narrow building surrounded by residential, so there are no pretty grounds to walk on or enjoy. I had visions of reading a book outdoors for hours at a beautiful pool while I waited... More 

Helpful?
Thank KB1Texas
Houston, Texas
Level Contributor
32 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 31, 2016

I signed up for an all things Kohler Massage. Totally recommend it. This place is very relaxing, very clean, the staff is very friendly. Their signature sent (Hollyhock) is very nice. Great for couples and singles. Stayed at the Carriage House so there is free access to the spa. Went there everyday after dinner and golf.

Helpful?
Thank Allison F
Level Contributor
5 reviews
5 of 5 bubbles Reviewed August 5, 2016 via mobile

This is where we always go if way want the best spa experience. The spa is perfect. Everything is top notch from the spa experience to the first class amenities! A FIVE STAR experience!!

Helpful?
Thank Brad M
Trade, Tennessee
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 27, 2016 via mobile

My wife and I spent 4 days at the American Club and had several treatments at the Spa. What a wonderful place. The people are great and the technicians are experts in their fields. My favorite was the 80 minute pedicure with foot and calf massage. Great way to end the day after 18 holes on the Irish course at... More 

Helpful?
Thank JSH247
Racine, Wisconsin
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 12, 2016 via mobile

This is by far the best spa experience I have had. As newlyweds (second-timers in our 40's), we chose to relax at the American Club for a few days. There are several couples here, so my husband is at ease. He experienced his first pedicure and massage. The staff are so welcoming, pleasant and professional. The products are wonderful and... More 

Helpful?
Thank CAEJ0325

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?