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Review Highlights
Awesome!

Loved the spa, massage and body scrub. Great service and amenities. Loved the informality of... read more

Reviewed 1 week ago
hh2017450
,
Chicago, Illinois
Much Better than Expected Based on Prior Reviews

Well worth it and same price to similar spas across the country!! My husband and I visited Kohler... read more

Reviewed 2 weeks ago
Stephanie G
,
Chicago, Illinois
Read all 189 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent74%
  • Very good13%
  • Average8%
  • Poor2%
  • Terrible3%
Travelers talk about
“carriage house”(27 reviews)
“steam room”(15 reviews)
“hot tub”(9 reviews)
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Contact
Highland Dr, American Club, Kohler, WI
Website
+1 866-928-3777
Reviews (189)
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LanguageEnglish
135
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Show reviews that mention
All reviewscarriage housesteam roomhot tubamerican clublounge areaplunge poolcouples massagewaters spaminute massagecan't wait to go backrelaxing experiencegirls weekendmother daughterbody scrubvichy showerhigh expectationsfull body
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1 - 10 of 188 reviews
Reviewed 1 week ago

Loved the spa, massage and body scrub. Great service and amenities. Loved the informality of walking around in your robe.

Thank hh2017450
Reviewed 2 weeks ago

Well worth it and same price to similar spas across the country!! My husband and I visited Kohler Waters Spa and stayed the night at the American Club for our 1st year anniversary. We did not know what to expect based on the reviews but...More

Thank Stephanie G
Reviewed July 4, 2018 via mobile

Wonderful place to completely relax. I thoroughly enjoyed the water massage I had and friend enjoyed the "When Life Gives You Lemons" massage. Had a lovely lunch after our services. Could have stayed all day.

1  Thank Beverly H
Reviewed June 25, 2018 via mobile

This was my first spa experience. I had a hot stone massage, and it was amazing. Staff were kind and made me feel comfortable. You can easily spend a whole day here. Relaxation is their main priority. Prepare to be pampered!!

Thank krb105
Reviewed June 19, 2018

very expensive. They do treat you well. Food is average. Find a place in town. spent the night if you can.

Thank averagehuman
Reviewed June 18, 2018 via mobile

I spent 2 mother daughter days at the spa. We did the cascading water massages and 80 minutes exfoliating pedicure with leg, foot, and hand massages. Although not inexpensive, both treatments were pampering at its best. The other amenities included infused water as well as...More

Thank Hawksgirls
Reviewed April 28, 2018

Although the Spa does a great job publicity-wise, the actual experience doesn't come anywhere near the promise. While the spa staff are lovely and the treatments are good in themselves - they're incredibly over-priced for what they are (as are the hotel rooms). The spa...More

1  Thank Louise C
Reviewed April 21, 2018 via mobile

The spa services are incredibly overpriced for the poor quality. I paid over $200 for a light tea tree oil mask. I was incredibly disappointed. Also, the hotel service is terrible. I was really disappointed.

Thank JSand44
Reviewed March 9, 2018

I was a guest staying at the Carriage House. I booked 2 services at the Kohler Waters Spa, not really knowing what to expect. I found my way to the spa and was greeted by very polite attendants who explained the spa and amenities. First,...More

2  Thank Jenny R
Nicole M, Operations Manager at Kohler Waters Spa, responded to this reviewResponded March 16, 2018

Dear Jenny, Thank you so much for your wonderful review. We are honored to have provided you with the best spa experience. We hope you will come back and indulge yourselves in the not-too-distant future. I could not agree with you more that the Lavender...More

Reviewed March 4, 2018

Surprised by my husband with a massage, pedicure and manicure. Carrie, Jodi, and Kelly did a phenomenal job. Kind, professional, did a great job. Very pleased with the service, quietness, privacy.More

Thank Liketraveling0531
Nicole M, Operations Manager at Kohler Waters Spa, responded to this reviewResponded March 16, 2018

Dear Liketraveling0531, I am so happy to hear what a pleasing time you and your husband experienced with us. This is exactly the type of escape we are looking to provide at the spa. We very much appreciate your review and welcome you both back...More

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