Catch-22 Escape Rooms

Catch-22 Escape Rooms, Brookfield: Address, Phone Number, Catch-22 Escape Rooms Reviews: 4/5

Catch-22 Escape Rooms
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About
Will you and your group have what it takes to solve a Catch-22 situation? In 60 minutes you must prove your wits by solving puzzles, finding hidden clues and keys, and opening locks in hopes to conquer whatever task it is at hand.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
27 reviews
Excellent
17
Very good
4
Average
1
Poor
3
Terrible
2

Ethan Lowry
1 contribution
Friends
Clean bathroom and good experience
Would highly recommend and if you have the time and money
Ok byeeee
Written July 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gary G
25 contributions
This was our first escape room. Reading the reviews I had some second thoughts but our visit was really good. Montana, the hostess was great explained things very well and prompted us when she saw us struggling. We were so into it we forgot we could ask for a clue lol. I had a hard time mostly because it was to dim for me to make out some of the objects, but the family pulled us through. we didnt get the cash but we were so close when our time was up. Thanks for a fun time on Fathers Day If your looking for some good fun and mind games try it .
Written June 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Awe!! Thanks for giving us a try and also for the great review! Montana will be thrilled to know that she made sure she gave your family a great experience!! Hope to see you again! Best! Darchell R. Owner
Written July 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Austin B
Mukwonago, WI70 contributions
Things we liked:
Attractive pricing for our family of four (2 kids ages 7 and 10), using a Groupon. Gotta hand it to 'em, Nana's Study room is deceptive: seems like a simplistic theme, overall kid-friendly (though a somewhat-gruesome prop does make an appearance; also some of the puzzles and room elements definitely require adult-level abilities to accomplish.)
Also, we liked the COVID-related precautions that the manager informed us about when we made the reservation... but the implementation of those precautions was shoddy (see below).

Things we were "meh" about:
Nana's Study includes a variety of puzzle-types and room design elements, nothing spectacular/unique but a good intro room. If you've done 25+ escape rooms as we have, this one room won't prove very memorable for you.
The puzzles leaned heavily towards cryptography, there were a few elements that the kids could work on without assistance.
Some of the props are old and/or have been mishandled by other users; gives the room a rather ratty look, although perhaps this is intentional given the background story of this particular room?

ALSO -- we were offered 3 clues, and told we could request them if needed. We never requested a clue, but staff provided some tips a couple times when they felt we were stuck. Turns out those unrequested tips counted as "clues"... not a big deal to us, but may prove annoying for escape-room "purists" who pride themselves on no-clue escapes.

Things that made us uneasy:
Despite the "6-feet apart social distancing" signs, and the requirement to wash your hands (with soap and water, not just the sanitizer which is available at the counter?) before and after your experience -- staff was not wearing a mask, which is the most basic proactive thing to do to minimize asymptomatic spread indoors. This wasn't too big of a deal during check-in, since there is plenty of space to stand 6 ft+ apart in the lobby (and they stagger start times so other groups aren't in the lobby when you are) -- but when the staff took us to our room and gave a long speech on rules, standing just a couple feet away (since the room is quite small), we were glad to have our own masks on... but really wished the staff had one on, too! Also, I'm not sure whether the waiver iPads are being sanitized between users? Something else for management to consider.
Written May 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rinda0412
14 contributions
Friends
Was very well organized. It was a lot of fun good team bonding excercise! Fun to do with a bunch of friends!
Written February 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hello! Thank you very much for taking the time to leave a review! We are estancia that it was great experience! Please come again soon! Best! Darchell R. General Manager
Written February 28, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HuberHeart
51 contributions
Couples
This is a clever idea but the props were cheap and bordering on grade school art project. We were 6 adults in Nana's room and it was a small room and very hot...ugh. The room was dark and difficult to see things. Clues were hard to come by (part of the game) and it was a challenge but need to be replaced every now and then because of overuse. Giving it a C+.
Written January 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the visit. We see that you did Nana’s Study which is our oldest room. We can admit that it’s not close to our techiest room but as mentioned it is still challenging and FUN as most of our patrons tend to agree. If you did Nana’s, I’m sure you received a great deal as this is one of our Groupon rooms. If you’d like to try a room that’s up to par with your props standard, it will cost full price. Again! Thanks for the visit!
Written January 29, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sbecon
Washington DC, DC218 contributions
Family
Disappointing. The game was moving along and we were generally enjoying ourselves. We were finding things but not moving forward, so after struggling we looked at click - 30 minutes left. So we asked for a hint and things moved along. Then in no time, we were asking for another clue. With 5 minutes left we asked for a last clue. We were close but we got stuck, time over. So what was so bad? When the person managing our room came in, we discovered that she had penalized us 20 minutes for going out of order or she judged us guessing - 2 penalties of 10 minutes each . (1) During the game, we had no idea we had gone out of order or that she was taking time away. (2) We paid $30 per person for a 60 minute experience. And we got a 40-minute experience without the opportunity to win.

After complaining to the owner, we were given a 30% discount for the lost time. She tried to make it right, but truly did not understand why we were upset. She said the penalties discourage cheating and enhance the group experience. But we were not intentionally cheating and the penalties were a surprise that seriously ruined our experience.

By the way, the owner said that we had one of the hardest rooms. It has 15 percent success rate. And that room is the only room with penalties. Coincidence? ... ridiculous.
Written December 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Wow! After black mailing a company to give you back MORE THAN 30% because you threatened to leave a bad review if we didn’t, you leave a bad review anyway. I understood why you were upset and agreed to give you more than the 30% you asked for. Not to mention, there was another group who joined yours and after speaking with you and seeing your disappointment I wanted to make sure they weren’t equally upset. I took it upon myself to reach out to them. The only reason they were disappointed was because they couldn’t tell you not to touch the items you were touching seeming they didn’t know you, which caused their experience to be ruined. I happily gave the other group a free visit to Catch 22 for the trouble and they were very grateful. I’m sorry we couldn’t resolve this matter the first time and I hope you are happy with your decision to write this review. Best! Darchell Rauter General Manager
Written January 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gene B
Waukesha, WI15 contributions
Couples
We spent the hour having a complete blast. It’s stimulating, tricky, and a great thing to share. We almost made it out as time expired. The single staff member was super helpful and made it more interesting. The thought is to return and attempt another room in the future. We liked it very much. Cheers.
Written November 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Wayne S
4 contributions
Family
We took our three granddaughters to Catch 22 for the 12 year old's birthday. The others were 11 and 9. They had an absolute blast! We originally thought we would pay to be in the room with them, but decided against it. Excellent choice on our part! We watched through a window and they knew we were there, but we would have been too eager to help had we been in there with then. When they were struggling at times, the staff member would come over the intercom and help them along. Didn't give them the answers, but prompted them to use the information they had and helped them to solve the problem themselves. They solved it with 5 minutes and 25 seconds to spare and were extremely proud. It was absolutely age appropriate in content and difficulty level for either boys or girls. The birthday girl said it was the best present we ever gave her! We would highly recommend it as a great outing for kids. We're looking forward to trying one of the adult rooms with friends!!
Written June 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
We are absolutely ecstatic by your review and the outcome of the experience for all involved! Can't wait to make your experience in an adult room equally enjoyable! Best! Darchell
Written June 28, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa M
Milwaukee, WI9 contributions
Family
This was a lot of Fun for my sons 18th Birthday gathering. Our task was to find Nana's hidden $ before the realtors came to sell the house... we were busted! :(
Our clue giver (Staff) was most helpful and a lot of fun to work with. The staff took their time with us when we arrived, explained the rules, showed us how close we were to finding the cash and chatted with us at the end.
*Watch out for the fine print if you get a groupon! Only certain rooms aloud!
Written January 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Andrew7RED
Watertown, WI1 contribution
Family
Had a great experience here, unfortunately, we did not escape but our host was extremely pleasant and fun to be around. Will definitely come again!
Written January 5, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for the review! We appreciate the feedback on our employees. Looking forward for your return!
Written January 7, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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