The Shoe Box
The Shoe Box
4.6
9:00 AM - 7:00 PM
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.6
90 reviews
Excellent
73
Very good
9
Average
3
Poor
2
Terrible
3
Raintree_Thailand
Bangkok, Thailand4,461 contributions
Jul 2024 • Couples
Where we live (in Asia), I have difficulty finding shoes that fit my large feet, so when we visit the U.S., we always shop for shoes at The Shoe Box. We've been buying a year's worth of shoes at The Shoe Box every year for more than 20 years. We always get treated right: with respect and no pressure to buy, just helpful staff working to find the right shoes for our needs. And we always get a square deal. On one rare occasion, I bought a pair of shoes that proved to be very different from those of the same brand I'd bought in the past. Even nine months later, The Shoe Box readily accepted them as a return and gave me a substitute pair. Recently, we've found exceptional buys on shoes in their Bargain Box across the street. On top of fair business practices, The Shoe Box is well known for providing great support to area schools and charities.
Written July 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nancy S
5 contributions
Aug 2023 • Family
We were in southern Wisconsin for a wedding in late August and spent a few days doing touristy things. My husband likes Propet shoes and I looked online to see if there were any stores in the area carrying them. The Shoe Box had only a few styles of men's Propets, but I loved looking through the racks and racks of very nice women's shoes. I bought a pair of sandals and it is of a brand, Bear Paw, I do not see in our home area.
The Shoe Box's sales staff were great, helpful without hovering. We were there after lunch and it was busy. I had to wait in line for 10 minutes or so to pay, which was fine as a number of people were ahead of me. A younger woman behind me lived in the area and praised the store for its shoes and its support of the community.
I just wish it was more convenient for us to visit the store.
The Shoe Box's sales staff were great, helpful without hovering. We were there after lunch and it was busy. I had to wait in line for 10 minutes or so to pay, which was fine as a number of people were ahead of me. A younger woman behind me lived in the area and praised the store for its shoes and its support of the community.
I just wish it was more convenient for us to visit the store.
Written October 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandi S
Madison, WI1 contribution
Oct 2019 • Solo
There are so many interesting things to do besides buying shoes or boots once you enter the main store . Trains run over head on a circular track and the walls are covered with sports memorabilia for everyone it’s a fantastic place normally there are many people to wait on you and u can’t beat the prices . Steve the owner has always done great things for the community and is great guy to talk too
He even works on the floor too just like it should be
It’s the only place I care to buy my boots and shoes
They stand behind everything they sell
He even works on the floor too just like it should be
It’s the only place I care to buy my boots and shoes
They stand behind everything they sell
Written April 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wayne53578
Prairie du Sac, WI80 contributions
Aug 2021 • Solo
Went in for a pair of work boots on a Tuesday afternoon. They weren't very busy.
Four employees were standing around the checkout register talking among themselves. Some guy whose name tag indicated supervisor stood in a corner, by the boots, watching them. No one greeted me or bothered to ask if I would like any help finding something. This is the first time in over thirty years of shopping here that I was not asked! FIVE employees were standing there, watching me walk in and look at work boots. Huge change from the days when no matter how busy they were someone would check in with you and offer to help. Not wasting my time with this place again.
Four employees were standing around the checkout register talking among themselves. Some guy whose name tag indicated supervisor stood in a corner, by the boots, watching them. No one greeted me or bothered to ask if I would like any help finding something. This is the first time in over thirty years of shopping here that I was not asked! FIVE employees were standing there, watching me walk in and look at work boots. Huge change from the days when no matter how busy they were someone would check in with you and offer to help. Not wasting my time with this place again.
Written August 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phyllis D
Madison, WI56 contributions
Apr 2023 • Couples
Live 20 minutes from here and am a shoe fiend so go frequently. Good shoes at a reasonable price. I like to check out what is in the Bargain Box (their clearance shoes) first and then cross the street to the Shoe Box. Also an excellent cobbler adjacent to Bargain Box. Incredibly knowledgeable people with a big city stock and small town kindness. Really, really nice people. Best shoe store ever.
Written April 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nelson
Madison, WI90 contributions
Aug 2020
The Shoe Box makes my list of things to do on a semi-annual basis. It is the only place I can find quality shoes, unique shoes at a great price. I really recommend this place as the "go to" spot in America to purchase shoes. Allow at least one hour for your experience!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rccsigl
3 contributions
Aug 2020
Shopping at the Shoe Box has been a tradition with our grandchildren ever since they were small. They would stay with us for a week each summer and we always went to the "Train Shoe Store" (there's a train table in the children's dept) to buy shoes for the upcoming school year. It is such a tradition that they always ask if we are going to the "Train Shoe Store" each year. We now have 7 grandchildren and each of them gets treated to new shoes. We started about 12 years ago and continue our annual visit to this day. The Shoe Box stands behind their shoes and have always been very accomodating if we have any problems.
We highly recommend this "vacation destination"!
My husband and I also ordered shoes during the covid pandemic over the phone. The staff sent us pictures of the shoe styles so we could make our selection. They shipped them to us and we had them in two days. Excellent service!!!
We highly recommend this "vacation destination"!
My husband and I also ordered shoes during the covid pandemic over the phone. The staff sent us pictures of the shoe styles so we could make our selection. They shipped them to us and we had them in two days. Excellent service!!!
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rrgeniusz
Cedarburg, WI259 contributions
Jul 2019
on a drive up to Spring Green, I was pleasantly surprised to happen upon this place. I was reluctant to go in as I seldom find size 15 shoes in stores. My friend assured me that they have a huge stock and I might be pleasantly surprised, She was right. They had sizes beyond 15 in almost every shoe. Prices were reasonable and there were plenty of staff members to serve you. If you need shoes, this place is worth a 100 mile or even longer trip.
Written February 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa S
Portage, WI4 contributions
Mar 2023 • Couples
So impressed with this place! Was our first time there for my husband, muse and our dog, Zena (Yes! They are pet friendly!!)
From the moment we walked in the customer service was absolutely amazing. The staff was not only knowledgeable, but friendly and fun.
Highly recommend this store. 😁
From the moment we walked in the customer service was absolutely amazing. The staff was not only knowledgeable, but friendly and fun.
Highly recommend this store. 😁
Written March 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kathleen W
Madison, WI2 contributions
Dec 2022 • Solo
Outstanding, intentional, customer service. Headed out in Snow Storm. called Shoe Box instead ~ less than 24 hrs later I just opened my 2 pairs of Haflinger clogs! I called and spoke with Candace ~ who assisted me! I am so happy. Thoughtful note in my package from the owner, Steve Schmitt ~ handwritten. Intentionally over and above. Bought my first Haflingers here, 30 yrs ago! Thank you!! You won't find better value and service anywhere in WI.
Written December 17, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do you carry ASICS Gel Kayano 22? Also New Balance mw are 28v2, 411v2?
Written July 12, 2019
You will need to write to the Shoe Box.
Written July 12, 2019
I’ve never had a problem returning shoes as long as you have your receipt & shoes have not been worn. Anything under 30 days I don’t think you will have a problem. They have excellent customer service
Written June 22, 2019
Do you carry mens pull on black workbooks with steel toe?
Written December 13, 2018
Do you carry Merrell Moab 2 in a 10 wide mens?
Written May 19, 2018
I am a customer. I do not work at the store. I am sure they do as they typically carry hard to get sizes. Call 608-767-3447
Written May 20, 2018
WildlandProp
Oregon, Wisconsin
Do you carry Vasque Talus Pro GTX size 10 1/2 and 11 mens?
Written August 8, 2016
Try calling. I don't work at the store. I did see LOTS of larger shoe sizes.
The Shoe Box
1314 Canal St, Black Earth, WI · (608) 767-3447
Written August 9, 2016
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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