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Mountaineer Casino

1420 Mountaineer Circle, New Cumberland, WV 26047
+1 800-804-0468
Website
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Review Highlights
Save your money

I have been to the Mountaineer lots of times in the past 25 years and never have won any big money... read more

Reviewed May 22, 2017
Faith397
,
East Liverpool, Ohio
get away

nice that hotel was linked to the casino so you never had to travel out. rooms were clean and... read more

Reviewed May 10, 2017
bouser62
,
Wadsworth, Ohio
Read all 249 reviews
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Overview
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Entertainment mega-complex offers a variety of games and excitement including 3,200 slots, thoroughbred racing, live entertainment, sporting events, golf and full-service spa and fitness center.
  • Excellent16%
  • Very good29%
  • Average22%
  • Poor15%
  • Terrible18%
Travelers talk about
Suggested Duration: More than 3 hours
LOCATION
1420 Mountaineer Circle, New Cumberland, WV 26047
CONTACT
Website
+1 800-804-0468
Write a Review
Reviews (249)
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1 - 10 of 249 reviews

Reviewed May 22, 2017

I have been to the Mountaineer lots of times in the past 25 years and never have won any big money the entertainment they have is very nice especially when they play the oldies.More

Thank Faith397
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded 4 weeks ago

Faith, Thank you for taking the time to post. We appreciate the feedback. As you mentioned, we have entertainment every weekend at Lucky's Lounge and at the LBV. Hopefully, you will win a jackpot in the near future. We look forward to seeing you again...More

Reviewed May 10, 2017

nice that hotel was linked to the casino so you never had to travel out. rooms were clean and comfortable

Thank bouser62
MountaineerResort, Digital Media Coordinator at Mountaineer Casino, responded to this reviewResponded May 11, 2017

Hi there - we are pleased to hear that you had a great experience with us during your visit! We hope to see you again soon!

Reviewed May 7, 2017

A new great place to getaway. Good food, excellent staff and caring ownership. Not too often you cand give your opinion directly to the ownership. Thanks, Steve Rocca, Gregg Carano, & Mike VertucciMore

Thank amylt1223006
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded May 13, 2017

Amy, Thank you for taking the time to post a review and for the wonderful comments. I will make sure that I pass along your compliments not only to Gregg, Mike and Steve but to the entire staff. Hopefully, we will see you again soon....More

Reviewed May 4, 2017

Been visiting Mountaineer for years for both slots and horse racing. Casino floor just keeps changing with no real organization. Variety of slots is top notch. Perks are slowing declining as well as friendliness of staff. One Saturday visit which was a scratch off promotion...More

Thank George B
MountaineerResort, Digital Media Coordinator at Mountaineer Casino, responded to this reviewResponded May 11, 2017

Hi George - thank you for sharing your review with us. We appreciate any feedback, and we will pass your thoughts along to our management team.

Reviewed January 28, 2017 via mobile

SHHHH! This is a 5 star with 3 star prices. Great steaks and wonderful Italian food. Atmosphere is comfortable yet upscale. You will enjoy yourself.

Thank Joseph M
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded February 3, 2017

Joseph, Thank you again for posting a review. I will make sure that I pass along your wonderful comments to the F&B team. We hope to see you gain very soon.

Reviewed December 2, 2016

We live in Pgh and have a choice of three reasonably close casinos to go to. Opinions on how "loose" the slots are or how much people win seem to vary wildly. All we can say is that, in our experience, we have more luck...More

2  Thank Jon N
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded December 3, 2016

Jon, Thank you for taking the time to post and for the great review. We appreciate the feedback. We have the largest smoking area with over 200 machines and 5 blackjack tables. Although we are non-smoking, we wanted to be able to accommodate our smoking...More

Reviewed November 26, 2016

Enjoyed the casino very much. It had separate smoking area, from nonsmoking area in the casino. The hotel rooms were very nice and clean! We ate at the buffet, in the evenings, which was good. You could either order from a menu or choose the...More

Thank Hazel D
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded December 3, 2016

Hazel, Thank you for taking the time to post and for the great review. We are happy that you had a good time and I will make sure I share your comments with the team here at Mountaineer. Although we do offer brunch on the...More

Reviewed November 24, 2016 via mobile

We've been going here for years and enjoyed the second floor restaurant and the slots. Many times we won and if not at least the payouts were good enough to let you play for an afternoon. Went last week and the machines were paying out...More

Thank Kathy G
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded December 3, 2016

Kathy, We appreciate you taking the time to post a review and apologize that we failed to meet your expectations. It is true that at this time of the year we are not as busy midweek as we are on the weekends but I still...More

Reviewed November 22, 2016

If you are a racing fan or casino gambler this is a unique and off the beaten path spot to enjoy horse racing (both live and internet), and a full scale casino. We were there for the races and stayed in the casino tower hotel....More

Thank racehorses
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded November 23, 2016

Thank you for taking the time to post and for the positive review. We appreciate the feedback. Our racing season ends on Saturday, November 26th but we will be back in the spring. The Mahogany Bar is a great choice for a late night meal....More

Reviewed October 8, 2016

we have been coming to Mountaneer since its opening. Going to Eldorado was the worst thing that could happen! I was gettigg $ 60.00 slot play, then 40.00, but when Eldoado took over, I know get 20.00!!!!! The same has happened at Presque Isle, which...More

Thank forty9coop
James S, Director of Hotel Operations at Mountaineer Casino, responded to this reviewResponded October 15, 2016

Thank you for taking the time to post a review. We certainly appreciate the feedback. Free Play is normally based on your play. However, if you feel that the amount you are receiving is not consistent with your play, please feel free to give us...More

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Questions & AnswersAsk a question
Kim M
Do you have to go outside the casino to get to the race track?
April 13, 2017|
Answer
Response from James S | Property representative |
Yes you do but we have shuttle service from the hotel to the track for your convenience.
1
Vote
Erin F
why oh why do you not have smoking rooms anymore? I now have to find nearby hotels which are sadly lacking in your area!
January 29, 2016|
Answer Show all 6 answers
Response from Hanginglosse5678 | Reviewed this property |
Seems more and more states are removing smoking even from casinos. Our casino in Cincinnati the Horseshoe is completely smoke free. But Indian casinos still allow smoking, Yes the smoking police are invading everwhere
0
Votes
PennyG26
Why can't I find the horses online betting anymore. I used to be able to be online with them. Now they are no longer on my list. Why not ???
July 11, 2015|
Answer
Response from James S | Property representative |
Penny, I checked with the director of racing and she suggested trying the website racelinebet
0
Votes