I couldn't give 5 stars fro 2 reasons. I was a little disappointed that our guide, Sara, was not prepared with enough child life jackets, and my 4-year old son, the smallest kid there, ended up in life jacket way too big. And the complementary photos that are advertised were not being taken until I asked about it halfway out and was told she "had her hands full" and that her lens on her camera was broken. She did end up taking some, and we got a handful of good ones, so I appreciate that since that's part of what I paid for and didn't have my phone on me for that reason.
Overall, we did really enjoy the experience. Summersville lake was beautiful and the weather was great. We enjoyed learning to paddle, jumping off the rocks into the lake, swimming around, and seeing the waterfall.