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Elkins Depot Welcome Center

Open today: 9:00 AM - 5:00 PM
Review Highlights
Friendly Staff

Got to spend time here while waiting to board our train. Small gift shop with reasonable prices... read more

Reviewed 6 days ago
RBell4831
,
Phoenix, Arizona
Fun railroad stuff

The Welcome Center is small, but packed with various railroad related items. We got a great puzzle... read more

Reviewed 6 days ago
Passenger744978
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Traveler Overview
  • Excellent66%
  • Very good26%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“gift shop”(15 reviews)
“train ride”(27 reviews)
About
The Elkins Depot Welcome Center is located in the heart of downtown Elkins in the 1908 Western Maryland Train Depot. A friendly staff of volunteers are available to answer questions about the area and there is a wide variety of brochures that...more
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Hours Today: 9:00 AM - 5:00 PM
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Suggested duration: < 1 hour
Contact
315 Railroad Ave, Elkins, WV 26241-3883
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Reviewed 6 days ago

Got to spend time here while waiting to board our train. Small gift shop with reasonable prices. Would visit again.

Date of experience: June 2019
Thank RBell4831
Anne B, General Manager at Elkins Depot Welcome Center, responded to this reviewResponded 5 days ago

Glad to hear that you would visit again. We enjoy return guests and appreciate your kind words. We hope that while waiting for the train you learned what else Randolph County has to offer. www.elkinsrandolphwv.com

Reviewed 6 days ago

The Welcome Center is small, but packed with various railroad related items. We got a great puzzle. Friendly staff.More

Date of experience: June 2019
Thank Passenger744978
Anne B, General Manager at Elkins Depot Welcome Center, responded to this reviewResponded 5 days ago

Glad to hear that you had a good visit and found friendly people. We are lucky to live in this special place and love the opportunity to welcome the guests that arrive from around the country and the world. I hope you return on day...More

Reviewed 3 weeks ago via mobile

Awesome adventure and the food was a great picnic lunch, if you have little ones I would bring a change of clothes as mine couldn’t resist the water fall temptation that the train stopped at.

Date of experience: June 2019
Thank Hope S
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

We are happy to learn that you had a fun family adventure. It is such a beautiful place to take a train ride and we hope you will return for more adventures in the future.

Reviewed 3 weeks ago

Jim, in the welcome center, was extremely helpful in planning our 48 hours in the area, where there is more to do than one can in that time period. He is knowledgeable about the area, and the events happening on specific dates. The materials are...More

Date of experience: May 2019
Thank aikarp
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to write a review. We hope that you had a fun time once you had ideas of activities. There is really a lot of options, so you may have to return to finish the list. Thanks again!

Reviewed March 18, 2019 via mobile

Need to get your tickets here before boarding the train, even if preorder. People are nice and friendly.More

Date of experience: October 2018
Thank SuzyFiero
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded March 19, 2019

Thanks for sharing the information. If you have your tickets printed out or on your phone, we ask everyone to still check in so that we know who is on the train. Glad that you enjoyed your visit to the Welcome Center and we hope...More

Reviewed November 21, 2018

The Elkins Depot was built about 1903 and is in great shape. It is the start of the tourist train. The inside is very interesting and the people who work there are helpful. Here is also information about other local attractions

Date of experience: August 2018
1  Thank Jerry-retired
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded November 22, 2018

Glad that you enjoyed this great old building and that we were able to help you during your visit.

Reviewed October 25, 2018 via mobile

At 11:30, lunch service began for sandwich buffet. At 12:30, we still had not been called to lunch. When we inquired as to the reason, they assured us that we would be able to get lunch soon. One group left and another group got on....More

Date of experience: October 2018
Thank sandralancaster
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded October 30, 2018

Thank you for submitting the information regarding your train trip. The Elkins Depot Welcome Center is not connected to the Durbin & Greenbrier Railroad or the caterers that do the meals. I will be passing this information on to the correct business for their review.

Reviewed October 21, 2018

This place was great to visit!We had a wonderful train ride through the mountains,with spectacular views

Date of experience: October 2018
Thank myschel155
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded October 22, 2018

We are so glad that you had a good time while on your train trip and hope that you might visit Elkins again in the future.

Reviewed October 15, 2018

The Depot Welcome Center has it all! Excellent source of information for visitors and locals alike. The friendly folks working there can help you with about anything you need to know about Elkins and Randolph County. Informative brochures will help you to make decisions on...More

Date of experience: October 2018
Thank Ann G
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded October 17, 2018

Thank you so much for visiting Elkins and spending time at the Elkins Depot Welcome Center. We really enjoy helping the people that stop by and appreciate your kind words. We hope that we will see you again in the future.

Reviewed October 14, 2018

Our bus trip took us to the Elkins Depot where we went on nice train ride. Got to see some waterfalls which were breathtaking. Also, had lunch on the train which was pretty neat. The staff was very friendly and the conductor was very hilarious....More

Date of experience: October 2018
Thank Kat W
Anne B, Manager at Elkins Depot Welcome Center, responded to this reviewResponded October 17, 2018

So glad you had a great time! We hope that one day you might come back to visit the area once again.

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Questions & Answers
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ktedesco5
June 14, 2018|
AnswerShow all 2 answers
Response from Anne B | Property representative |
The Durbin & Greenbrier Valley Railroad offers two trips that leave from the Elkins Depot Welcome Center. There is a 4 hour and an 8 1/2 hour train ride. The 4 hour New Tygart Flyer departs at 11:00 am and travels to the... More
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