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Charleston Town Center Mall

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Address: Charleston, WV
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Description:

Large downtown shopping mall.

TripAdvisor Reviewer Highlights

Read all 88 reviews
Visitor rating
  • 34
    Excellent
  • 32
    Very good
  • 12
    Average
  • 5
    Poor
  • 3
    Terrible
Town center mall

The restaurants are good with friendly staff. Starbucks is great with free Wi-Fi. The stores like Macy's and jc penny are great. I shop here all the time. Many shoe stores with... read more

4 of 5 starsReviewed 5 weeks ago
cgarten
,
Charleston, West Virginia
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88 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Theres really nothing special to say about he Town Center Mall. Its your typical, small town mall. Limited number of stores, JC Penny, Sears has been a main stay. Fairly frequant turnover for stores.

Helpful?
Thank DeAnn M
Charleston, West Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Three floors and on 3rd floor is the food court,with China Max , Chick-fil-A O'Charley's and Taco Bell also Sbarro's pizza. At least one hundred different stores.

Helpful?
Thank Timothy K
Level Contributor
19 reviews
5 attraction reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Spending a me day at this mall was very fun. There are a lot of different kinds of stores to look at and plenty of places to eat. The fountain in the middle of the mall is also a great place to sit and relax at.

Helpful?
Thank Liz B
Charleston, West Virginia
Level Contributor
8 reviews
5 attraction reviews
4 of 5 stars Reviewed 5 weeks ago

The restaurants are good with friendly staff. Starbucks is great with free Wi-Fi. The stores like Macy's and jc penny are great. I shop here all the time. Many shoe stores with name brands

Helpful?
Thank cgarten
Mason,
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

A newly renovated multi level mall that has something for everyone. Plenty of places to eat, snack, shop, and walk around that will keep your family and friends busy. There are several eateries upstairs and also downstairs some are accessible by the outside as well as the inside. There is a Starbucks on the first floor. Also I encourage you... More 

Helpful?
Thank 178karan
Level Contributor
8 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 25, 2016

Some stores are expanding - but at the same time some have left. There's not a lot of specialty stores. The Starbucks is great. The restaurants are pretty good. My personal favorites are Outback and Chili's.

Helpful?
Thank rosed781
Charleston, West Virginia
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 20, 2016

Decent amount and variety of stores. The mall may recover from its hay days with the renovations of the Charleston Civic Center (across the street) and the amount of people that it will draw on special occasions. Plus they need to thoroughly clean (pressure wash) the whole garage and refit/double up all lights in the garages...

Helpful?
Thank Starke929
Summeresville, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed July 19, 2016

This was my first time in the Town Center and I must say I was dissapointed. Not many stores to choose from and way over priced.

Helpful?
Thank Peggy S
Charleston, West Virginia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2016

I enjoy the Town Center Mall but the stores are constantly changing. I was disappointed with my last visit to the mall, looking for a store that had left. The Town Center Mall is clean, the restrooms are clean and I love the new Family restroom with rocking chairs and toys for kids. It is a nice place to shop,... More 

Helpful?
Thank smgm1952
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 3, 2016 via mobile

I absolutely love this mall! It has something for the whole family! It has an arcade room and and small playground. They also many different stores!

Helpful?
1 Thank ally g

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Charleston Town Center Mall and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?