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Hollywood Casino at Charles Town Races

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Address: 750 Hollywood Dr, Charles Town, WV 25414-1188
Phone Number: 800-795-7001, 304-725-7001
Website
Description:

With nearly 5,000 slots, over 100 tables, live thoroughbred racing and 7...

With nearly 5,000 slots, over 100 tables, live thoroughbred racing and 7 delicious dining options, the Hollywood treatment is yours for the taking.

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TripAdvisor Reviewer Highlights

Read all 782 reviews
Visitor rating
  • 127
    Excellent
  • 244
    Very good
  • 170
    Average
  • 114
    Poor
  • 126
    Terrible
Lots to do but lots of smoke

So many slots, it's almost a maze of lights and sounds. Lots of restaurants and concessions. And the horse races are so fun to watch. It was a fun time even to just walk around... read more

3 of 5 starsReviewed 1 week ago
WVExplorer
,
Lewisburg, West Virginia
via mobile
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782 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Murrieta, California
Level Contributor
211 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We spent an afternoon and evening at the casino and had so much fun! All the staff members are friendly and helpful. It was great!

Helpful?
Thank kaj20
MCGAHEYSVILLE
Level Contributor
76 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Loved the place. Horse racing was an added bonus. Plenty of tables and a good sized poker area. Plenty of slots and denomination options.

Helpful?
Thank DANIEL B
Morgantown, West Virginia
Level Contributor
80 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

You can only order one drink at a time, that I understand. If I order a wine, drink said wine, I'm going to feel the affects pretty quickly, due to alcohol content. I am paying a $ amount for that amount of alcohol. ********Here is my complaint******* That wine could be drank very fast, and I can order one after... More 

Helpful?
Thank Jmam13
Level Contributor
35 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

The event center is not suitable for a concert, the security was rude & out of line when telling us we needed to sit down or we could leave during a Trace Adkins concert. Excuse me but when @ a concert you stand dance & sing along. It is not a movie where you sit like a lump in silence.... More 

Helpful?
Thank RRaff
HollywoodCCTR, Guest Relations Manager at Hollywood Casino at Charles Town Races, responded to this review

We are very sorry to hear that you were disappointed in your concert experience. As you noted, Trace Adkins was definitely a fun, high energy concert and very well received! At our concerts people are allowed to dance and enjoy the show, or sit and enjoy the show as they prefer. Members of our Security Team are well trained, and... More 

n/a
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Food is usually lukewarm, the meat was very tough with no taste. The desserts are good. Wait staff is very good, except that sometimes they don't take your old plates away. Casino is ok, but the old-time slots are mostly gone, no levers anymore, small non-smoking area, and the one cent slots are not one cent. In some you have... More 

Helpful?
Thank laurelhardy
WOODBRIDGE
Level Contributor
7 reviews
2 of 5 stars Reviewed 1 week ago via mobile

The place reaks from mildew and smoke. We went there on a very slow day and the carpets were filthy civered with cigar ash. The slots were grimy and sticky. The smell of mildew was so bad I had to hold a handkerchief over my nose.

Helpful?
Thank laundrywitch
Level Contributor
329 reviews
112 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

5 star track and 3 star (generous rating) casino for a 4 star average. Casino was smokey and loud, your average place where the house wins. Now the horse racing was fun and exciting and you can win ( I did). The enclosed restaurant was good and you can bet from your table. Have also been to the Sunday buffet... More 

Helpful?
Thank MaryandBobontheroad
Lewisburg, West Virginia
Level Contributor
79 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

So many slots, it's almost a maze of lights and sounds. Lots of restaurants and concessions. And the horse races are so fun to watch. It was a fun time even to just walk around. Only negative is there is a lot of smoke, so if that bothers you, stay away.

Helpful?
Thank WVExplorer
Level Contributor
23 reviews
7 attraction reviews
3 of 5 stars Reviewed 1 week ago

Very disappointed with past few trips. Continuous changing of machines and styles. Lost the old casino slot machine feel. Appears to be less staff to assist when needed. Waitresses are always polite but truly seemed rushed. Several machines broke and the place looked like it had a wild party there the night before. Definitely losing its charm from years ago.... More 

Helpful?
Thank Kimberly G
CT
Level Contributor
253 reviews
148 attraction reviews
common_n_attraction_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed 1 week ago

Pretty easy to get to off Interstate 81, staff very friendly, plenty of parking. Many new machines, very clean. This was our first time visiting this Hollywood Casino, we usually go to the one in Grantville. Not sure which one was first but we liked both of them.

Helpful?
Thank newflyer

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hollywood Casino at Charles Town Races and other visitors
17 questions
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Midlothian, Virginia, United States
over a year ago
over a year ago
Hagerstown, Maryland

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?