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Hollywood Casino at Charles Town Races

750 Hollywood Dr, Charles Town, WV 25414-1188
+1 800-795-7001
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Review Highlights
Better Than Expected

I honestly did not know what to think based on all of the horrible reviews, mainly to do with the... read more

Reviewed yesterday
140Teresa69
,
Richmond, Virginia
via mobile
Big Space

This is a typical casino, filled with smoke, and vast. The tables here are really good and very... read more

Reviewed 3 days ago
Christmas2010
,
Atlanta, Georgia
Read all 972 reviews
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Overview
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With nearly 5,000 slots, over 100 tables, live thoroughbred racing and 7 delicious dining options, the Hollywood treatment is yours for the taking.
  • Excellent17%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible15%
Travelers talk about
“food court” (73 reviews)
“epic buffet” (49 reviews)
“race track” (60 reviews)
LOCATION
750 Hollywood Dr, Charles Town, WV 25414-1188
CONTACT
Website
+1 800-795-7001
Write a ReviewReviews (972)
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All reviews
"food court"
in 73 reviews
"epic buffet"
in 49 reviews
"race track"
in 60 reviews
"event center"
in 23 reviews
"sports bar"
in 21 reviews
"saturday night"
in 21 reviews
"nice casino"
in 29 reviews
"casino floor"
in 13 reviews
"slots and table games"
in 19 reviews
"garage"
in 30 reviews
"skyline"
in 18 reviews
"sodas"
in 14 reviews
"poker"
in 22 reviews
"ponies"
in 11 reviews
"concert"
in 29 reviews
"steakhouse"
in 10 reviews
"virginia"
in 13 reviews
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1 - 10 of 971 reviews

Reviewed yesterday via mobile

I honestly did not know what to think based on all of the horrible reviews, mainly to do with the cigarette smoke. I was fully expecting to walk into a cloud of smoke and was apprehensive to even go inside. Yeah, you could smell cigarettes,...More

Thank 140Teresa69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago

This is a typical casino, filled with smoke, and vast. The tables here are really good and very popular.

Thank Christmas2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 2 days ago

Thank you for your review and feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

We enjoy staying and playing at Hollywood because the hotel is comfortable and the perks at the casino with points keeps us coming back. Pros: Points build quickly for comps. Bar drinks economically priced and delicious. Accommodations are lovely and large. Staff is kind. Parking....More

Thank Jodi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 1 week ago

Overall great customer service security it was awesome very clean lots of fun it’s a night to remember

Review collected in partnership with Penn National Gaming
Thank Tete_va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 6 days ago

Thanks for the 5-star review! We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 1 week ago

Good casino but most machines are multi line All the new machines are mostly penny nichle or multi line..

Review collected in partnership with Penn National Gaming
Thank T6859FQjosephs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago

This Casino has a wide variety of games. I do wish they would get the Walking Dead game that is in PA Hollywood casino. The casino is clean and the Epic B. is very good. There is a smoking and non-smoking area and parking is...More

Review collected in partnership with Penn National Gaming
Thank skmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 1 week ago

Thank you for your review and feedback! We're so glad that you enjoyed your gaming experience and look forward to seeing you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

I find this casino to be excellent. It is big, roomy and has better payouts than most. they do have a separate room for non smokers, but the biggest area allows smokers.

Review collected in partnership with Penn National Gaming
Thank bjvaquilt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 1 week ago

Thank you for the great comment and five-star review!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Great variety of slots and table games are available. Friday staff and nice places to eat, recommend the "Sky Box" good food and drinks. Good deals on drinks at happy hour. Clean through out the entire casino, also plenty of free parking.

Thank 17joker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 2 weeks ago

Thanks for the great comment and 5-star review! We're so glad that you enjoyed your gaming experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We go here because they give us some good comps. Rooms ,food, free slot play. Sometimes they pay out. Our marquee points accrue all around the country. The Saturday Prime Rib and Seafood Dinner Buffet definitely is worth the $26 more to add crab legs.....More

Thank briggsz725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 weeks ago

Thank you for your review and feedback! We're glad that you love your gaming experience!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The slot machines, years ago, would give you a very good amount of money back. Not now There are people that apparently come every weekend and when I go they are always there, and they win huge they win jackpots. They take up 3 to...More

Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HollywoodCCTR, Marketing Associate at Hollywood Casino at Charles Town Races, responded to this reviewResponded 3 weeks ago

Thanks for writing, Laura! We have actually given out more than $100 million dollars in jackpots since January! We hope you hit the jackpot on your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nearby
Nearby HotelsSee all 6 hotels in Charles Town
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Americas Best Value Inn - Charles Town
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Nearby Restaurants
Alfredo's Mediterranean Grille & Steakhouse
415 reviews
.32 miles away
Ortega's Taco Shop
54 reviews
.48 miles away
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.42 miles away
Final Cut Steakhouse
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Nearby Attractions
Old Opera House
19 reviews
.68 miles away
Charles Town Farm Market
7 reviews
.64 miles away
Jefferson County Courthouse
13 reviews
.67 miles away
Ask a question
Questions & Answers
Nanamot2
June 4, 2018|
AnswerShow all 5 answers
Response from dav6440 | Reviewed this property |
Yup but if you play enough money you will eventually win. I always run out money before that happens.
0
Votes
mebossy1000
April 25, 2018|
AnswerShow all 2 answers
Response from atasteofcreole | Reviewed this property |
You need to activate it ON a slot machine.
0
Votes
mmussomele
March 23, 2018|
Answer
Response from atasteofcreole | Reviewed this property |
When you arrive go to the client services window and they will check and activate or issue you a new card.
0
Votes