19Reviews2Q&A
Reviews
Traveler rating
- 17
- 1
- 0
- 0
- 1
Traveler type
Time of year
Language
Selected filters
- Filter
- English
We were interested in scheduling a private tour and called to inquire about cost and availability for the dates we would be visiting. After abruptly being asked, “what do you want” she hung up on us. Thinking it may have been a mistake, we called back. Again she asked, “what do you” but waited for our reply. She then said, “I’m sick” and proceeded to hang up on us for the second time. I completely understand being sick but that’s not a reason to mistreat a potential customer. If you are no providing tours you may want to change your information to reflect that.…
Read more
Date of experience: June 2020
1 Helpful vote
Helpful
Responded Sep 11, 2020
Dear Miller4Family, I am very sorry for your experience with my excellent tour company. I had just been released from the ICU at Jefferson Hospital where I had been rushed days before. Once home I was unable to feed myself or even make it up off the couch without aid. I do not remember anything for over a week's time including your call. I don't remember speaking to my children via phone although I am told that I tried. None of us ever know when a health (or any other crisis) may affect us or the people that we love. I am slowly getting back to doing tours and invite your family to enjoy a VIP Tour on me. I do ask that in the future you review businesses with the knowledge that something may be going on with a home-run (1 person) company before writing something that may severely affect the company. Thank you and I hope that you enjoyed your time in Charles Town - it is a wonderful city with tons of small businesses that depend on positive reviews. God bless and keep your family safe.
Read more
This tour was definitely one of the best parts of my trip to Charles Town. It was the perfect balance of history and spirits. Ann's descriptions of the past place you in the moment of each story. Filled with chilling moments and very interesting details. You leave the tour feeling a connection with town and it's past inhabitants, even if you don't live there. I will definitely go on this tour again next time I'm in the area and would recommend it to anyone visiting.…
Read more
Date of experience: September 2017
Helpful
Responded Oct 1, 2017
Thank you!
Read more
Our group took this tour in the late afternoon and were truly impressed by the knowledge that Ann shared with us. When the tour started Ann gave each of us sheets of paper with names and descriptions of symbols that appear on memorials from the Victorian era. As she proceeded to lead us around the cemetery we checked off symbols as we noticed them on headstones, monuments, etc. Ann gave us historical backgrounds of many persons buried there and descriptions of how they influenced local and national history, and how some of them continue to make themselves known. We toured the cemetery then walked to the Zion Episcopal Church where she continued the tour in its graveyard. Again, Ann told us about many historical people who are buried there and about spirit sightings she and others have experienced. A brief review like this does not do justice to the tour; you need to experience it firsthand!…
Read more
Date of experience: August 2017
Helpful
Responded Aug 26, 2017
Thank you for the wonderful review! You folks were a delight to meet!
Read more
We enjoyed a glimpse into Charles Town's historic past with our knowledgeable tour guide, Ann, who gave a voice to those who have passed and a few who's presence could still be felt. Have your camera ready, especially in Edgehill Cemetery and the chilling Zion Episcopal Church basement! It was a very memorable evening with a few eerie photos and some unexplained experiences to long remember. Thank you, Ann!…
Read more
Date of experience: May 2017
Helpful
Responded Jun 12, 2017
Thank you so much for your review! I really loved the energy in our group!
Read more
Ann is very informative. I have learned things that I never knew. I will most definitely do this walk again with her. It's a great experience.
Read more
Date of experience: May 2017
Helpful
Responded Jun 5, 2017
Thank you so much Dee! I hope to see you on one of our other tours!
Read more
