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Busch Gardens Williamsburg

Features Animals
Closed today: Closed
Open today: Closed
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Traveler Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“roller coaster”(739 reviews)
“christmas town”(597 reviews)
“amusement park”(664 reviews)
About
Take your family to a place where fun comes naturally, Williamsburg, Virginia, home to Busch Gardens® and Water Country USA. Challenge one of Busch Gardens’ seven world-class coasters or discover family fun playing at Sesame Street® Forest of Fun...more
Travelers' Choice 2019 Winner
Certificate of Excellence
Closed today
Hours Today: Closed
Suggested duration: More than 3 hours
Contact
1 Busch Gardens Boulevard, Williamsburg, VA 23185-5664
Website
+1 757-229-4386
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Reviews (8,441)
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LanguageEnglish
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Traveler rating
5,008
2,143
680
255
215
Show reviews that mention
All reviews roller coaster christmas town amusement park beautiful park apollo's chariot howl o scream different countries roman rapids sesame street celtic fyre loch ness monster big bad wolf das festhaus mach tower sky ride food and wine festival pet shenanigans
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1 - 10 of 8,301 reviews
Reviewed yesterday

The title says it all. One, count them, one roller coaster was open. Since the majority of rides were closed, people defaulted to eating / drinking all they could. Incredibly long lines for concessions and no water available to boot! Absolutely the worst theme-park experience...More

Date of experience: October 2019
Thank DavidVanPatten
Reviewed 2 days ago

We bought tickets from AARP/Expedia for September 9th for one day at Busch Gardens Williamsburg. After buying the tickets and traveling to Williamsburg, I checked to find out what time the park opened because I wanted to know if we should get breakfast before going...More

Date of experience: September 2019
1  Thank Iva V
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded yesterday

Hello Iva, Thank you for leaving a review. Should you want to reach out to us further about your experience please send us an email along with your contact information to BGW.GuestRelations@buschgardens.com. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence 

Reviewed 2 days ago via mobile

We are new to the area so brought our two dogs with us to the park. I was pretty nervous and there’s hardly any information both online and over the phone with them. There were two rows of cages- small dog kennels that were about...More

Date of experience: October 2019
Thank hughkona
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded yesterday

Hello, Thank you for taking the time to leave such a detailed review. We appreciate your feedback and look forward to seeing you again soon! Best, Kimberly Busch Gardens Williamsburg Guest Correspondence

Reviewed 3 days ago via mobile

My 3rd time to Hallowscream and so disappointed. First problem is the $9.99 service charge for a ticket . What’s this for? I printed off my own ticket. Seems like just another way to raise the price. Then most of the coasters were closed due...More

Date of experience: October 2019
1  Thank cliffy31
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded yesterday

Hello, Thank you for leaving a review. Should you want to reach out to us further about your experience please send us an email along with your contact information to BGW.GuestRelations@buschgardens.com. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence 

Reviewed 3 days ago via mobile

Visited on a Friday night during Halloween, so much fun!! They turn the park into a giant haunted house complete with music, smoke, scary mazes and goblins everywhere. They also turn out the lights so you rode the coasters in pitch black... super cool! Especially...More

Date of experience: October 2019
Thank Kellyktm
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded yesterday

Hello, Thank you for taking the time to leave a review. It's great to hear you enjoyed Howl-O-Scream! We appreciate you visiting and look forward to seeing you again soon. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence

Reviewed 4 days ago

This is our first time visiting Busch Gardens and we are sad to say that we will NEVER return. It cost $20 to take an hour to park in the furtherest parking lot. Drove around all the parking lots just to be directed back across...More

Date of experience: October 2019
1  Thank Rachele M
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded 3 days ago

Hello Rachel, Thank you for leaving a review. Should you want to reach out to us further about your experience please send us an email along with your contact information to BGW.GuestRelations@buschgardens.com. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence 

Reviewed 4 days ago

Our trip was a whole mess. It took us an hour to even get into the park. Then they made us park in the furthest parking lot because “there was no availability in the closer ones” even though open spots are visible from the road...More

Date of experience: October 2019
1  Thank kaylattimer0907
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded 3 days ago

Hello, Thank you for leaving a review. Should you want to reach out to us further about your experience please send us an email along with your contact information to BGW.GuestRelations@buschgardens.com. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence 

Reviewed 5 days ago

I went in to upgrade my pass, after having one for 21 years, Ms. Emily at the front gate was super friendly and helpful in making my decision, I was trying to do somethint nice for my boss, and told me that with my upgraded...More

Date of experience: October 2019
Thank MFirman1776
BGWGuestRelations, Guest Correspondence Team at Busch Gardens Williamsburg, responded to this reviewResponded 4 days ago

Hello, Thank you for taking the time to leave a review. It's great to hear that Ms. Emily was able to provide excellent customer service! Our park has plenty for the entire family to enjoy! We look forward to seeing you again soon. Best, Hillary...More

Reviewed 1 week ago

We have been going to Hallowscream every since it first started and I think that this was the worst year of all. The monsters hiding behind walls did not really try to scare you they just grunted at you and hoped their makeup would do...More

Date of experience: October 2019
1  Thank moocowz3
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded 1 week ago

Hello, Thank you for leaving a review. Should you want to reach out to us further about your experience please send us an email along with your contact information to BGW.GuestRelations@buschgardens.com. Best, Kimberly Busch Gardens Williamsburg Guest Correspondence 

Reviewed 1 week ago

nice theme park, just be prepared for a lot of walking and hills. Food and drinks are pricey. You'll make out eating off premises

Date of experience: August 2019
Thank Albeedat
BGWGuestRelations, Guest Correspondence at Busch Gardens Williamsburg, responded to this reviewResponded 1 week ago

Hello, Thank you for taking the time to leave a review. We appreciate you visiting and look forward to seeing you again soon! Best, Kimberly Busch Gardens Williamsburg Guest Correspondence

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Questions & Answers
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Jake C
October 11, 2019|
AnswerShow all 3 answers
Response from Castle88 | Reviewed this property |
Both ASH814 and Noreen B were right. Go straight to the Guest relation service.
0
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Resort29807094757
September 8, 2019|
AnswerShow all 2 answers
Response from billcE1882LU | Reviewed this property |
Doesn't hurt to try.
0
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Nomad32053927719
September 7, 2019|
AnswerShow all 3 answers
Response from Jenny H | Reviewed this property |
H2ath3r8 is correct. Go through the regular parking gate and tell them you are dropping off. Keep the hangtag for when you return.
0
Votes