Lobster Shack
Lobster Shack
3.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
Come and share this company's passion for Western rock lobster..... the Lobster Shack provides a close up encounter with the world famous WA rock lobster. Go on a factory tour and see how they are brought in from the wild, processed and packaged up to be sent Live to destinations all over the world. Once you have finished the tour, visit our shop where you can purchase freshly steamed Lobster or any of our Australian Seafood products.
Cervantes, Western Australia, Australia

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Travelers talk about
(7 reviews)
(7 reviews)
(8 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.5
3.5 of 5 bubbles409 reviews
Excellent
112
Very good
111
Average
80
Poor
54
Terrible
52

SunnyCol
Sydney, Australia13 contributions
4.0 of 5 bubbles
Jun 2022 • Couples
We visited the Lobster Shack on a day trip to the Pinnacles. We got there about 1pm and although it was quite busy we managed to get an outdoor table near the water and with an umbrella. The food line was about a 20 minute wait but then the food was ready in about another 10 minutes. The sun was shining and it was a beautiful day sitting by the water. We ordered abalone as we had never tried it and although it is expensive at $40 for 3 abalones, it was really good and we were all happy with the flavor and freshness. We also ordered a full lobster and couldn’t fault that either. Yummo. Well worth the road trip from Perth!
Written June 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hawkeye4077
Maitland, Australia569 contributions
4.0 of 5 bubbles
Apr 2023 • Couples
Interesting tour of the facility that shed light on the fourth generation business. Well done to the family for pursuing their family business but also finding ways to expand and increase awareness to visitors. The restaurant attached was busy with families and tour buses, but from all the dishes that I saw there is a great variety of meals to try. Even no seafoood eaters have a couple of options.
Written April 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PeterH
2 contributions
3.0 of 5 bubbles
Jan 2021
Overall, nothing to dissuade you from experiencing the lobster shack but some definite room for improvement. We did the seal tour, lunch and lobster factory tour. The bus for 40m to the jetty had rubbish in the seat pockets and a couple of the seats were in need of repair. The vessel had life saving equipment from a different vessel, which made me uncomfortable as it’s not a professional practice. We have a Companion Card for my child, somehow I wasn’t able to order a lunch online. At the counter there was some confusion when we attempted to order an extra lunch. While enjoying the view sometime later a staff member came over and said we were getting only 3 lunches and walked away. There was no empathy nor consideration that we might need an extra meal. This made us feel quite upset, hence the low rating.
Written January 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mtalero
Winthrop, Australia2 contributions
1.0 of 5 bubbles
Jan 2020
Don’t go if you’re hungry.. or if you like waffles for dessert... very long wait for the food. Not worth the price you pay for the microscopic shrinking lobsters. We used to take our WA visitors there after the pinnacles adventure but definitely this was our last visit.
The food was just OK, the waffles were horrible, probably frozen and microwaved, we weren’t allowed to choose the ice cream flavours, after I paid and after another looong wait I was informed by a non very friendly lady that the only option was plain vanilla.. I ate it because I was still hungry after the $35 lobster’s sample.
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cliveanddonna
Perth, Australia50 contributions
1.0 of 5 bubbles
Aug 2020 • Couples
After all the advertisements on local radio etc decided we must try the Lobster Shack on our few days in our caravan in Cervantes.Like quite a few of the reviews very disappointed. I had the lobster roll and hubby just the chips. The roll was very small for the cost of $30 and not that fresh although the lobster was nice but the cheese melted on top was congealed. It was cold too I was expecting it to be atleast warm. Speaking to others at the caravan park the views were bad and people said waste of money.
Our local fish and chip shop at home wins hands down. How on earth a family could afford this place !
Written August 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ingridgr
Perth, Australia123 contributions
5.0 of 5 bubbles
Jul 2020
We didn't eat at the on shore restaurant but went on the boat trip to see sea lions frolicking in the water. The staff were very friendly and knowledgeable. Enjoyed the relaxed atmosphere and felt totally safe.
Written July 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Elliot
Sydney, Australia5 contributions
1.0 of 5 bubbles
Jan 2020 • Friends
Terrible experience coupled with horrifically prepared and presented seafood and a chaotic atmosphere.
We endured a long wait time from order to eating but luckily we spent most of that time fighting off the tour groups for a table.
This “restaurant” is only “successful” as it’s in the middle of nowhere where there are very few other options for lunch.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bearmanross
Bristol, UK51 contributions
5.0 of 5 bubbles
Feb 2020 • Couples
Epic staff - both let us know about the boat tour with the sea lions and cray etc, but also lent us a towel as we just passed through.

In the restaurant the lady at the bar was sensational and on the boat the crew (lady as photographed and the bloke sailing) were legends. Unbelievable experience and well priced! Food was also great!!!
Written February 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adventurer642368
1 contribution
1.0 of 5 bubbles
Dec 2021 • Friends
Avoid! Lots of gluten free options on the menu, went to order the buttermilk chicken burger GFO, waitress looked at me funny, then at the menu and asked where I was sat in case the chef had any issues (why would they have issues when it was advertised on the menu). Thirty minutes after we had ordered our food, our friends had already finished there food, someone came out to tell us they cannot do the buttermilk chicken gluten free can only do the vegan burger or grilled fish burger?? Whilst waiting someone cleared our table, someone ask if everything was okay - I told them we were still waiting the for our food, just said sorry about that and ran away. Also ordered another drink while I was waiting and could see waiters arguing over who would bring the drink over as they could tell was annoyed. Such a shame as I was looking forward to going.
Written December 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Graeme B
Mandurah, Australia15 contributions
1.0 of 5 bubbles
Sep 2020 • Couples
My husband and I were taking a trip up north to celebrate our 40th anniversary. We left Mandurah at 9 am Thursday morning and had planned to stop for lunch at the lobster shack on the way to Exmouth. We were so excited as we both love seafood. I checked out their website while my husband was driving and was so alarmed to find so many bad reviews. We decided to still go as didn’t believe it could be as bad as what was written. When we arrived there I actually told the lady who was taking our order my concerns. She assured me that this had happened when Covid was relaxed and everyone came at once and everything was fine now.We paid $96, $48 each for a lobster half, chips and salad. What a disappointment. The lobster was so stringy and hard to get out of the shell.The chips were lukewarm and limp and the salad looked like it was three days old and it just has been used over and over again.We will NEVER go back. A real rip-off.🤬🤬
Written September 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Lobster Shack - All You Need to Know BEFORE You Go (2024)