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Lobster Shack

Cervantes, Australia
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About Lobster Shack
Come and share this company's passion for Western rock lobster..... the Lobster Shack provides a close up encounter with the world famous WA rock lobster. Go on a factory tour and see how they are brought in from the wild, processed and packaged up to be sent Live to destinations all over the world. Once you have finished the tour, visit our shop where you can purchase freshly steamed Lobster or any of our Australian Seafood products.
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Hours Today: 9:00 AM - 5:00 PM
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Lobster Shack
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LadyJane080 wrote a review Apr 2021
Perth, Australia27 contributions3 helpful votes
Heading back to Perth from shark bay and in search of some lovely fresh seafood. Found it at the lobster shack! Maybe a little pricey but worth effort for the shack seafood platter , perfect for two and we didn’t touch the chips. A must is the chowder, it is to die for.... if any one has the recipe, I would love it.
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Date of experience: April 2021
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pepepadrino wrote a review Apr 2021
Sydney, Australia5 contributions1 helpful vote
factory visit what a con!! We paid good real money for this much-hyped "factory" tour and regretted it. Starts with a very short totally unprofessional video that lasts all of about 6 minutes and is more about promoting the business and the other activities than providing useful information that you can't see on YouTube. The short lady (who did not introduce herself) started the video and left. But it did not work: it stopped, continued, skipped a bit, got stuck, etc We had to go and fetch her to fix it: she couldn't and had to find another staff to do it. Then the grand (self-guided) tour through the factory: walking above large vats full of ...rushing water. Not a single lobster to be seen anywhere, either dead or alive. NO LOBSTERS, NO WORKMEN, NO ACTIVITY: just large plastic vats with water. The audio devices for the self-guided tour are out of sync with the 6 information stations in the factory. Photos are missing ("on your left you see the shack as it was in the 1960's" but there is nothing there) Most of the other photos show the fleet of 6 or 7 fishing vessels again and again and again. Not much else. I asked if we could visit the area next door where many lobsters were stored and my request was met with a very stern NO and no explanation given Next was the "touch pool". Six plastic containers have a single lobster each, to show the different sizes. The touch pool was another large vat with no water, no plants, just 2 rocks and 2 lobsters that appear like they have been handled so often they are totally stressed out. One of the lobsters was partially under a rock: the staff member said she could not reach the rock and had to ask one of the visitors to do it for her! That was it: our tour of an empty factory, where there were no lobsters, where there was not a single staff member working (or even seen), where much of the information was plain rubbish. A disgraceful greedy rip-off We were so disappointed and angry we then skipped the lunch. Looks like the Thompson family are STILL stuck in the 1960's, except for the prices that are charged. Of course the factory and lobster shed are the ONLY things in Cervantes: nothing else to see or do in this barren, ugly and empty dump. Apart from charging an arm and a leg to watch empty vats of water it looks like the Thompsons family have donated very little in the last 60 years to make this "town" (sic) a nice place to live. And you are still doing little. Yet lobster industry is worth $900,000,000 per year.
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Date of experience: April 2021
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skinny1 wrote a review Mar 2021
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We normally go to Cervantes at least 3 times per year for our holidays. For the last a few years we often spent most of our afternoon lunch at Lobster Shack, having coffee and lunch, this place is very beautiful, during lunch time they always busy and we are fully understand and never expect their waiters and waitresses in regard to customers services skills. However, yesterday, just before we left Cervantes we went back to Lobster Shack to order some take away coffees early in the morning and there isn't any customers excepted us, the casher took no notice at all when she took my order as the result the coffee turned out were not what I ordered, I went back to explain they looked at me angrily and shown rude attitude.
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Date of experience: March 2021
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Sue P wrote a review Feb 2021
1 contribution
Just had a great night at the lobster shack. Watched the sun go down. Fabulous band and delicious food. Recommend the seafood soup.
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Date of experience: February 2021
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Sarah B wrote a review Feb 2021
Greater Perth, Australia17 contributions
I love this place! The atmosphere and vibe from the moment you walk through the door is unbeatable! So classy yet good prices and great food. I'll be back, $30 for medium lobster with sides is outrageously cheap! I loved it
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Date of experience: February 2021
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