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Starbus Shuttle

Open Now: 6:00 AM - 9:00 PM
Open today: 6:00 AM - 9:00 PM
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Review Highlights
Dissatisfaction with poor quality of your shuttle service

I am writing to express my dissatisfaction with your poor quality of your airport transfer shuttle... read more

Reviewed 2 weeks ago
JazzG55
Easy to use airport shuttle Melbourne

One call after bag collection and it was all arranged. Short wait. Easy to find pickup zone. $2... read more

Reviewed 5 weeks ago
warps
,
Newcastle, Australia
via mobile
Read all 143 reviews
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Traveler Overview
  • Excellent30%
  • Very good18%
  • Average4%
  • Poor8%
  • Terrible40%
Travelers talk about
“star bus”(7 reviews)
“pick ups”(4 reviews)
About
Starbus offers a shuttle service to and from Melbourne Airport 7 days a week between 6am to 6pm. Prices start from only $18 one way or $30 for a return journey. We service Melbourne City and many suburbs close to the City including Carlton...more
Open Now
Hours Today: 6:00 AM - 9:00 PM
See all hours
Suggested duration: < 1 hour
Contact
Arrivals Drive, Tullamarine, Victoria 3043, Australia
Website
+61 3 8378 8700
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Reviews (143)
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44
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53
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LanguageEnglish
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44
24
5
12
53
Show reviews that mention
All reviewsstar buspick upsdoor to door servicewithin minsno problemefficient servicefive minutesminute windowno complaintsgreat servicesouthern cross stationairport pickdropped offon arrivalshuttle servicefriendly drivertraffic
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1 - 10 of 138 reviews
Reviewed 2 weeks ago

I am writing to express my dissatisfaction with your poor quality of your airport transfer shuttle service. On the 25th of August, we have been waited more than 30mins for your shuttle. However, no one was showing up at the arrival gate at the airport...More

Thank JazzG55
Reviewed 2 weeks ago via mobile

Picked up from tullamarine at around 830+am. Upon close inspection, he's watching a movie on his phone while driving.

2  Thank Ryan K
Reviewed 3 weeks ago

I booked this service online, advising the flight numbers, times, and my name and mobile number. I arrived at Melbourne airport just after 4pm and made my way out to the bus zone. I had carry on only and didn't have to wait for luggage....More

Thank violet106
Reviewed 4 weeks ago

The STARBUS shuttle is the perfect way to go from the airport to the city hotels. Booking a return cost of $38pp is good value and the pickup from the hotel arrived as scheduled.

Thank ajc890
Reviewed 5 weeks ago via mobile

One call after bag collection and it was all arranged. Short wait. Easy to find pickup zone. $2 more than the main service but drops you at your hotel rather than Southern Cross Station.

Thank warps
Reviewed August 10, 2018

If you’re thinking about using this service I would definitely not recommend it. When we called Star Bus to book I asked if we would have any pick ups and I was advised they would be picking up from another couple of hotels en route...More

Thank TravelGirlMelbs
Reviewed August 8, 2018

Really good service. My wife and I used Starbus for both ends of our holiday and they were on-time and easy to find. Driver was quiet but friendly which suited us. Happy to recommend.

Thank Yaron L
Reviewed August 5, 2018 via mobile

I started using this shuttle company when it first started off and still continue to do so. It allows me to arrange travel around my working day because they’re able to pick me up from my office area or even at time near the central...More

Thank R1ssap
Reviewed July 20, 2018 via mobile

I live in the CBD area but according to them, my area is in North Melbourne. The person on the phone just told me that “ we have a different system...only our system counts!”. Clearly they know better than the google map, the government and...More

Thank Karin 乔
Reviewed July 18, 2018

I have used this company twice now with no complaints. Easy pick up at Melbourne airport with either a prebook or call on arrival. The ride is obviously shared, so you may need to drop other off first, however you are Dropped off at your...More

Thank V B
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Questions & Answers
Ask a question
Willow2010
March 29, 2018|
AnswerShow all 2 answers
Response from StarbusShuttle | Property representative |
Hello Willow2010, Thank you for your inquiry. You'll be glad to know that we do not charge extra for a kid stroller. Hope to see you soon.
0
Votes
CarolineNorthWales
February 8, 2018|
Answer
Response from StarbusShuttle | Property representative |
Hello there, Thank you for your enquiry. It is preferable that you book ahead through our website, but you can also simply call us form the airport when you are ready to travel and place your booking on the spot.
0
Votes
Pingping17
August 17, 2017|
AnswerShow all 5 answers
Response from StarbusShuttle | Property representative |
Thank you for your inquiry, It is advisable to book in advance and prepay but not entirely necessary. You can simply call our office from the airport when you are ready to travel and we will be able to assist you.
0
Votes