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Great bowling, poor hygiene/state of repair

We had a great time bowling with friends, BUT.. The place has a yucky, unkempt feel.. Toilets - one... read more

Reviewed August 16, 2018
1013emmab
,
West Yorkshire, United Kingdom
Left us bowled over for all the wrong reasons

Building looks rather dilapidated (bordered up window, scruffy entrance etc). Booked online for 2... read more

Reviewed March 11, 2018
Joseph S
,
Brighton and Hove, United Kingdom
via mobile
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Traveler Overview
  • Excellent26%
  • Very good24%
  • Average8%
  • Poor8%
  • Terrible34%
Dec 16, 2018
“"The REC" Horsham, AVOID”
Aug 16, 2018
“Great bowling, poor hygiene/state of repair”
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Albion Way, Horsham RH12 1AH, England
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+44 843 290 8905
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1 - 10 of 50 reviews
Reviewed December 16, 2018

Booked up a party of 14 teenagers for Laser Tag, on arrival we found they had booked 2 other groups at much the time, They were unable to move our booking to Bowling, so we left. We will never go to the place again until...More

Date of experience: December 2018
Thank ThomasAndrewC
Reviewed August 16, 2018

We had a great time bowling with friends, BUT.. The place has a yucky, unkempt feel.. Toilets - one leaking (another customer told me she'd been previously and reported it) 2 in darkness due to spotlight bulbs not working and only one toilet with paper...More

Date of experience: August 2018
Thank 1013emmab
Reviewed May 1, 2018

This revolting, filthy, incredibly poorly-managed place deserves to be shutdown and used for something that is more useful and fitting for the community. Completely ruined my daughter's birthday party in every single way possible. The management must have a remit to do as bad a...More

Date of experience: March 2018
Thank 81Billy_Bob81
Reviewed April 10, 2018

Frankly bowled over by the worst customer experience from Horsham bowl staff as well as their 'so called' Head office (number in case anyone wants to have fun with their complaints team 01634 405400). My son's party - lanes not working properly, party room no...More

Date of experience: December 2017
Thank craigkcarey
Reviewed March 21, 2018 via mobile

Lazer quest party booked for Sunday and received an email the Tuesday before to say they are going to be closed, doesn’t leave much time to arrange something else. Customer service is obviously not a strong point!

Date of experience: March 2018
Thank Wendy P
Reviewed March 11, 2018 via mobile

Building looks rather dilapidated (bordered up window, scruffy entrance etc). Booked online for 2 children and 2 adults and given a lane without the barriers activated, this is not good when you are trying to encourage young children to play the game. The scoring stopped...More

Date of experience: March 2018
Thank Joseph S
Reviewed March 7, 2018

Having been many times before, and always coming away disappointed...but wanting to support a local business, today was the final straw, they will not be seeing our groups again. The owners of this facility seem unwilling to invest in even the most rudimentary of repairs,...More

Date of experience: March 2018
2  Thank Danstable
Reviewed February 26, 2018

Booked my son's bowling and laser quest birthday party between Christmas and New Year for Sunday 25th February - I had a sixth sense that it wasnt going to go according to plan- website down, staff didnt know what the package included; staff didnt call...More

Date of experience: February 2018
Thank sarahhW6022IZ
Reviewed February 25, 2018 via mobile

Went here this weekend for a game of bowling what a waste of money and disappointment! Run down place awful needs some serious maintenance work the lane kept breaking down and everything just seemed dirty and old. Obviously have lots of regular complaints given there...More

Date of experience: February 2018
1  Thank LPK2018
Reviewed January 30, 2018

We booked online and got a decent Deal for the bowling . Had a few drinks from the bar which was reasonably priced. Staff were friendly and always available to help. I understand the lanes would not be the same condition as the larger places...More

Date of experience: January 2018
Thank Joe C
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