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Norfolk Tourist Information Center

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Address: 232 E. Main St, Norfolk, VA 23510
Phone Number: 18003683097
8:30 am - 5:00 pm
Closed now
See all hours
Mon - Fri 8:30 am - 5:00 pm
Sat - Sun 11:00 am - 2:00 pm

Tourist Information Center conveniently located in downtown area. On street...

Tourist Information Center conveniently located in downtown area. On street or garage parking.

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TripAdvisor Reviewer Highlights

Read all 11 reviews
Visitor rating
  • 5
  • 3
    Very good
  • 1
  • 0
  • 1
great advice

very helpful and friendly staff, you can pick up loads of printed material and good advice from the staff, parking nearby may be a problem

4 of 5 starsReviewed October 12, 2014
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11 Reviews from our TripAdvisor Community

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Time of year
Showing 10: English reviews
Chesapeake, Virginia
Level Contributor
116 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 24, 2016

I got the wrong address online and went waaaay out of the way to a closed down building. Luckily they had a sign on the door, but the new center is in downtown Norfolk with no parking, so I had to drive around to find some. When I got there she was very helpful in telling me about places to... More 

Thank turtleprz
Longueuil, Canada
Level Contributor
71 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 16, 2016

Very friendly and helpful. Knowledgeable staff. They steered us in the right direction for a tasty lunch and for the cruise we wanted to take.

Thank Peggy E
Valentines, VA
Level Contributor
24 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed February 27, 2015

Someone should tell visitors about the $29.50 fee to use the (Norfolk) Elizabeth River tunnel. We were not aware of the fees until we got an invoice for $29.50 over 2 months later. After going to Norfolk for a Christmas visit we get this invoice, tried to call the number, but no answer. This is unfair as there are no... More 

8 Thank Kem999
barbarag272, Guest Relations Manager at Norfolk Tourist Information Center, responded to this review

Hope that other wise you enjoyed your visit to Norfolk. The Tolls on the bridges and tunnels are not a part of the city of Norfolk but fall under the Elizabeth River Project. See below for info on this project and how pay by plate/EZ pass works.Hope this helps. An alternate way to get to Norfolk from points west, is... More 

Norfolk, Virginia, United States
Level Contributor
33 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 18, 2015

Nice in formation center with knowledgeable attendants and nicely stocked with attractions and brochures.

Thank Evelyn S
Level Contributor
164 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed November 18, 2014

We got lots if info and insight to the area that even our sailor that has lived here for years did not know. Very worth stopping by!

3 Thank Jim S
Portsmouth, Virginia
Level Contributor
35 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 18, 2014 via mobile

Go place to get local information. If you really want to have fun, while driving and traveling around Norfolk look for the iconic Norfolk mermaid statues in the city. They are everywhere including in Malls, Nursing Homes, and on top of buildings. Can you find em all?

1 Thank michaelmcfadden
Level Contributor
136 reviews
78 attraction reviews
common_n_attraction_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed October 12, 2014

very helpful and friendly staff, you can pick up loads of printed material and good advice from the staff, parking nearby may be a problem

Thank mulgrew
Norfolk, Virginia
Level Contributor
231 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed September 13, 2014

This was a great place to go to get information on the city of Norfolk and all of its attractions. It will be closing soon so people will have to come to the Convention and Visitors Bureau main office which is located on East Main Street in downtown Norfolk (across the street from the Marriott Waterside. In there you will... More 

Thank JimCarroll3
Fairfax County, Virginia
Level Contributor
142 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed July 12, 2014

Good point to start to learn about the area and a starting point for deciding what to do and where to spend your time. The choices are many.

1 Thank uss-tanner
Norfolk, Virginia
Level Contributor
94 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 26, 2013

The storefront of the Visitor Information Bureau has a great deal of information available with experts manning the desk.

2 Thank Wayne B

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
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  • Is there a restaurant or café onsite?