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James M wrote a review Aug 2020
Cwmbran, United Kingdom3 contributions
We arranged our bike hire from the UK - I booked a road bike, my wife and son hired ebikes. We cycled the Col du Tourmalet in the morning. It was an incredible experience- and one hell of a climb! When we took the ebikes back to charge at lunch, the guys at Ardiden Velos let me swap the road bike for another ebike so we were able to hit Luz Ardiden in the afternoon. They were super helpful and friendly - and the bikes were top quality!
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Date of experience: August 2020
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Darren M wrote a review Mar 2020
Fitzroy, Australia14 contributions
Great customer service and bikes for hire, with great email communication before we arrived as well as on the day. We hired an e-bike for my wife so she could join me on completing my bucket list of riding the Col Du Tourmalet. I hired a Scott Road bike. Service and fitting was excellent and ensured the bikes were right for us. The weather was a little overcast on our day Matthew checked the webcam at the summit and we could see it was clear up there and good to ride. Best experience of our trip made great from the service and quality equipment.
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Date of experience: September 2019
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adventuRios wrote a review Nov 2019
UK24 contributions2 helpful votes
Our self guided cycling adventure was amazing. Three of us hired Scott road bikes for an 8-day epic exploring the stunning Pyrenees. From enquiry, to cycling, to returning the bikes the service from Matt (and Co) was fantastic. A new region of France for us we very much appreciated the time spent chinwagging about the various climbs to tackle and the weather forecasts. Local knowledge was shared freely and enthusiastically which was helpful to ensure we used our time well. The bikes were great and well maintained too.
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Date of experience: October 2019
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aj1 wrote a review Nov 2019
1 contribution
I can highly recommend Matthew's operation in Luz. Matthew is easy to contact beforehand by email and very easy to deal with in person. The Scott bikes are a real pleasure, particularly lightweight for the mountains, and Luz is a great place to start from. I have used Ardiden Velos on a couple of occasions now and will do so again without hesitation
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Date of experience: October 2019
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Helen G wrote a review Nov 2019
Bend, Oregon, United States4 contributions
We rented two Scott Addicts from Ardiden Velos and were very pleased with the bikes and the service we received. Ardiden Velos delivered the bikes to our hotel in St. Savin so they were ready for us to ride the day arrived, and they picked them up afterwards. Spare tubes, patch repair kit, etc were provided - happy to say we did not need to use them. We had an awesome time riding in the Pyrenees.
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Date of experience: September 2019
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