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Route 11 Potato Chip Factory

242 reviews
Mount Jackson, VA, USA
Certificate of Excellence
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Route 11 Potato Chip Factory
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Reviews (242)
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All reviews potatoes free samples potato chip factory quick stop shenandoah caverns dill pickle fun stop t shirts big windows small business small operation small bags whole process take home call ahead viewing area quick tour
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1 - 10 of 242 reviews
Reviewed 2 weeks ago via mobile

This is a short stop sort of activity. There isn't really a tour, but you can look through the windows and watch the production line. Call ahead as they aren't cooking every day. There were lots of free samples to taste and the chips are...More

Date of experience: May 2019
Thank 548LisaW
Reviewed 2 weeks ago

Visiting the area and visiting several local breweries, we noticed that many of them had something in common... they had Route 11 potato chips! These are good and not available back home so since we were heading down highway 11, we put the address in...More

Date of experience: April 2019
Thank Lynda P
Reviewed April 18, 2019 via mobile

This tour was recommended to us by the proprietor of the B&B we had stayed at in Quicksburg, VA. We remember them when in Middletown VA, but even then had not stopped in. It is totally worth taking the tour. It’s FREE and if you...More

Date of experience: April 2019
Thank KathrynR03
Reviewed April 15, 2019 via mobile

We have been here many times in the past so it was a real disappointment to arrive and find out that all the samples had been eaten. There was probably about 10 people waiting to be assisted and no one was around. Finally the gentleman...More

Date of experience: April 2019
Thank doupnikka
route11chips, Manager at Route 11 Potato Chip Factory, responded to this reviewResponded April 16, 2019

Hi Doupnikka, Thanks for stopping by the factory and many apologies for the bad experience. We are aware of what happened, and will use your feedback to help us improve our customer service in the future. FYI, we were short-staffed and very busy because of...More

Reviewed April 1, 2019

We remember in the early 1990's when they were in a tiny building in Middletown, next to the Wayside Inn where we were staying. Now 25 years later they seem to be doing well in a newer larger building off the beaten path southwest of...More

Date of experience: March 2019
Thank Mark G
Reviewed March 30, 2019

We stopped here after visiting the Shenandoah Caverns. It was neat for our kids to see how the chips are made and then taste different flavors. The chips are really good!!

Date of experience: March 2019
Thank Lisa C
Reviewed March 27, 2019 via mobile

My husband and son went to Harrisonburg for an event at Mossy Creek and ended up visiting the Route 11 chip factory on the way back as an extra fun thing to do. My husband and 12yr old had a blast tasting all the different...More

Date of experience: March 2019
Thank Allison H
Reviewed March 16, 2019 via mobile

Fun small batch potato chip factory makes excellent point of comparison to Utz factory in Pennsylvania. Convenient to Shenandoah Caverns. Chip samples, gift shop, factory viewing windows. On the date of our visit, they were not in production. Staff were friendly but slow to directly...More

Date of experience: March 2019
Thank Kim H
Reviewed January 20, 2019

We have been to Idaho and visited their potato chip museum in Blackfoot and it was super interesting. This place in VA is also a great place to visit and see how potato chips are made. There are samples for you to snack on and...More

Date of experience: November 2018
Thank DannyWasserman
Reviewed January 19, 2019

We stopped at Route 11 chips in October 2018. It is located in a small industrial park. There is plenty of parking and clean restrooms. They have out samples of all of their chips. There are windows into their production facility from which you can...More

Date of experience: October 2018
Thank virginian9
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Questions & Answers
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August 30, 2017|
AnswerShow all 3 answers
Response from TomersNet | Reviewed this property |
Route 11. The factory is in Virginia
June 5, 2017|
AnswerShow all 6 answers
Response from Jasont1354 | Reviewed this property |
Michelle G
March 27, 2017|
Response from route11chips | Property representative |
Hi Michelle, We're probably about 55 minutes from Elkton. Hope this helps.