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Review Highlights
Good amenities, varied ski terrain

Skied here with my wife and daughter. My daughter is 8 and has skied a few times in the past and... read more

Reviewed 2 days ago
Jason R
,
Toronto, Canada
A 5 star resort brought down to 3.5 stars due to inadequate maintenance.

This resort has the amenities and service to justify its price but, inadequate maintenance makes it... read more

Reviewed 2 weeks ago
G M
,
Cambridge, Ohio
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Traveler Overview
  • Excellent40%
  • Very good25%
  • Average19%
  • Poor6%
  • Terrible10%
Travelers talk about
“adventure park”(21 reviews)
“nordic skiing”(3 reviews)
“crazy horse”(6 reviews)
About
Contact
1101 Horseshoe Valley Rd W, Horseshoe Valley, Ontario L4M 4Y8, Canada
Website
+1 800-461-5627
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Reviews (214)
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LanguageEnglish
81
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All reviews adventure park nordic skiing crazy horse comfortable beds lift tickets lots of fun few times dining room chair lift snails climbing wall runs pool snow slopes winter activities
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1 - 10 of 211 reviews
Reviewed 2 days ago

Skied here with my wife and daughter. My daughter is 8 and has skied a few times in the past and has had some lessons. Horseshoe was a good day skiing with the family. The snow was pretty good given that it must have been...More

Date of experience: January 2019
Thank Jason R
Reviewed 2 days ago

This is a complaint about corporate practice on reporting ski conditions. We have been nordic skiing at Horeshoe for 40 years. When conditions are good, this is a great place to ski with well-groomed trails over varied and beautiful terrain - and a great Nordic...More

Date of experience: January 2019
Thank Uschibella
Reviewed 2 weeks ago

This resort has the amenities and service to justify its price but, inadequate maintenance makes it questionable value. Serious upgrades are required to bedding, lighting, furnishing, fitness equipment, lockers, pool towels, security, etc., etc.

Date of experience: December 2018
Thank G M
Reviewed 2 weeks ago via mobile

Conflicted about review. Feel like problems are disorganization from top, not the staffs fault. Love that its dog friendly. Probably the best part of the stay. Rooms are okay - clean though. Food okay- average. Friendly staff but services are poor. Internet in the inn...More

Date of experience: December 2018
Thank tarah867
Reviewed 3 weeks ago via mobile

We've been to a bunch of places, and this one was the most disappointing. Rentals were chaotic and very unclear on process, the lift staff have all kinds of strange rules (like no backpacks on the lifts) that made it difficult (and we're all skilled...More

Date of experience: December 2018
Thank Keld80
Reviewed December 8, 2018 via mobile

Tonight I had the pleasure attending a banquet at horseshoe resort. I want to say what a wonderful experience I had.. the staff were friendly and attentive to all our needs.. the food was amazing !! We could not have asked for a more pleasant...More

Date of experience: December 2018
Thank Mythoughtsare120
Reviewed October 7, 2018

We stayed in Slopeside. We discovered after day 3 that our outer door did not lock! Others on our block checked their doors and discovered their locks did not work either. Even though we had a lock card we learned we had spent 3 days...More

Date of experience: October 2018
Thank Mary B
Reviewed September 10, 2018 via mobile

We stayed for a Sunday night. Very friendly service and clean rooms. Had a great time. Hot tub, sauna and pool were refreshing. Could have stayed longer!

Date of experience: September 2018
Thank Ryan O
Reviewed August 7, 2018 via mobile

Great place for a family fun day or night! We went for the night and stayed at the hotel which was clean and had comfortable beds! The indoor pool was heated and hot tub was great! Loved the outdoor pool as the weather was great!...More

Date of experience: August 2018
Thank antonellad561
Reviewed August 5, 2018 via mobile

Left an item behind and notified hotel within an hour of leaving. They were not helpful and put no effort into retrieving the item. Very disappointed with the service. Not what I would expect from a 4 star hotel.

Date of experience: August 2018
Thank SheilaT1275
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Questions & Answers
Ask a question
Priya C
December 19, 2017|
Answer
Response from tarah867 |
Yes at the Inn. Not in the condos slope side.
0
Votes
mommapollock
December 12, 2016|
Answer
Response from dobber16 | Reviewed this property |
Hi, I'm not sure about the dvdplayer, however the kitchen was stocked with amenities such as a toaster and coffee maker,
0
Votes