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Review Highlights
Extended visit because of delayed flight

I spent 6 hours at this United lounge when my original flight got canceled and the flight they... read more

Reviewed 3 weeks ago
New York City, New York
via mobile
Has gone down since last visit

Not much at breakfast time but also not crowded. Coffee was good. Biggest problem, only had the... read more

Reviewed December 5, 2018
Washington DC, District of Columbia
Read all 52 reviews
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Traveler Overview
  • Excellent23%
  • Very good30%
  • Average25%
  • Poor11%
  • Terrible11%
Travelers talk about
“pastries”(3 reviews)
“nice club”(2 reviews)
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1 Saarinen Cir, Concourse C, Gate C17, Dulles, VA 20166-7547
This attraction is at Dulles Intl Airport
+1 866-822-5827
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Reviews (52)
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1 - 10 of 45 reviews
Reviewed 2 weeks ago

Opens late, but then when I walked in at 10:02 the desk attendant told me they were closed. I asked her to check the clock. They were not ready for guests - ample food selection but missing utensils. The bartender was not able to connect...More

Date of experience: November 2018
1  Thank jake t
Reviewed 3 weeks ago via mobile

I spent 6 hours at this United lounge when my original flight got canceled and the flight they rebooked me on got delayed. Fortunately the lounge wasn’t too crowded. And while they have limited food options, the soup and salad did the job. Not comparable...More

Date of experience: November 2018
Thank mcsc-squared
Reviewed December 5, 2018

Not much at breakfast time but also not crowded. Coffee was good. Biggest problem, only had the Wall Street Journal to read. They used to have other newspapers.

Date of experience: December 2018
Thank Chinapjs
Reviewed November 4, 2018

I was there for 1.5 hours when it opened @5 am on a Tuesday morning (10/30/2018) so the lounge wasn't crowded. There are basic continental breakfast and beverages, the bathroom is clean. Nice place to charge up the phone.

Date of experience: October 2018
Thank 1dragonlady
Reviewed October 24, 2018

Landing at 7:20 AM, we wouldn't fly out to Ethiopia until 11:00 AM, so we had plenty of time for breakfast. Through our United MileagePlus credit card, we had free passes to a United Club lounge, so we decided it was about time to finally...More

Date of experience: September 2018
1  Thank rockon0630
Reviewed September 30, 2018 via mobile

Sunday afternoon at 4pm: extremely crowded, no place to sit, long line at bar, only 3 stalls in women’s restroom. Not exclusive at all.

Date of experience: September 2018
Thank walterharryd
Reviewed September 15, 2018

The United lounges are cookie cutters of the same dough. Not exceptional compared to other airlines. They keep suggesting there is a change, but not much. Mediocre snacks, poor wines and beers.

Date of experience: September 2018
1  Thank samtrip12345
Reviewed September 9, 2018

We stopped into the United lounge by Gate C8. It was nice to take a break during a four hour layover. It was clean, staff was pleasant, and the area was spacious. Yet, it felt more like a break room and the lounge didn't have...More

Date of experience: September 2018
1  Thank godzilla313
Reviewed August 28, 2018

It's always nice to be able to sit away from the comings and goings of the departure areas. The United Club is likely not as nice as some of the other clubs at Dulles Airport but it is still an oasis to which you can...More

Date of experience: August 2018
Thank WineauxAlexandria
Reviewed August 20, 2018 via mobile

I stopped by yesterday to the “First Class Lounge” close to C3 only to find out its no longer a “first class lounge”. It’s a “United Lounge”. Gone is the hot food, open bar and good service. There were two people on duty and the...More

Date of experience: August 2018
Thank 705mitchr
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Questions & Answers
Ask a question
September 29, 2018|
AnswerShow all 7 answers
Response from down2xroads | Reviewed this property |
Not without club membership or a free pass if you have their credit card. Try the USO lounge. Same amenities but not located near the terminals. Good luck.
March 17, 2018|
Response from TuanaUmit | Reviewed this property |
No, just “Star Alliance Gold”card accept.