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The Bike Station

The Bike Station

The Bike Station
5
8:00 AM - 5:30 PM
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
8:00 AM - 5:30 PM
Sunday
8:00 AM - 5:30 PM
About
The Bike Station is located in beautiful, southwest Virginia, in the town of Damascus. We are the premier bike rental and bike shuttle service for the Virginia Creeper Trail. For your riding pleasure, our bike rental fleet is comprised of many types of bikes ranging from mountain bikes to leisure path cruisers and comfort bikes, as well as tandems. All of our bikes are expertly maintained and include gel seats, riser handlebars and frame sizes from 14-inch to 21-inch. We have what it takes to meet the needs of every rider visiting the Virginia Creeper Trail. Whether this is your first time visiting us to ride the Virginia Creeper or if you're a repeat customer, our goal is to make your ride an unforgettable experience. We now have six shuttle vans to better serve visitors to Damascus.
Duration: More than 3 hours
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See what travelers are saying

  • Stacy C
    Leesburg, Virginia5 contributions
    5.0 of 5 bubbles
    Incredible service.
    The folks at the Bike Station went above and beyond to make sure our trip went well. It started by them, offering to pick us up from Abington and shuttling us to Whitetop even though their service is usually from Damascus. Then, when I had a flat, they brought us a new tube and made sure we got going again. We had a wonderful trip on the Creeper and it’s in major part due to the people at the Bike Station.
    Visited November 2023
    Traveled as a couple
    Written November 12, 2023
  • Wendy R
    1 contribution
    5.0 of 5 bubbles
    BIKE STATION ROCKS!!
    This was AMAZING!! In town for a family wedding, needed something to do for the kids. We also have a special needs teenager. The Bike Station ROCKS!! Not only was it easy to book on the website, but they have special needs capabilities and we took the whole crew! The staff was great! Very kind and accommodating, shop was clean and check-in was a breeze. Creeper Trail is BEAUTIFUL, loved the railroad trestles and mountain views -- we can't wait to come back in the fall!
    Thank you so much for your glowing review! We're thrilled to hear that your family had an AMAZING experience at The Bike Station! It warms our hearts to know that we were able to accommodate your special needs teenager and provide a memorable outing for your entire crew. We take pride in making our booking process seamless and ensuring a clean, welcoming environment for all our customers. And yes, isn't The Virginia Creeper Trail absolutely breathtaking? We can't wait to welcome you back in the fall for another unforgettable adventure!
    Written March 21, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Traveled with family
    Written March 17, 2024
  • J C
    1 contribution
    5.0 of 5 bubbles
    A Must-Visit for Outdoor Enthusiasts!
    The combination of the Virginia Creeper Trail, stunning waterfalls, and the welcoming staff made this outing unforgettable. I highly recommend The Bike Station to anyone seeking outdoor adventure in the Abingdon area. Thank you, Bike Station team, for making my day extraordinary! I’ll be back for more two-wheeled adventures soon.
    Thank you so much for your wonderful review! We're thrilled to hear that your experience with us at The Bike Station was unforgettable and extraordinary. The Virginia Creeper Trail is truly a gem, and we're delighted that you had the chance to explore it alongside stunning waterfalls. Our team takes great pride in providing exceptional service and ensuring every adventure is memorable. We can't wait to welcome you back for more adventures soon!
    Written March 22, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Traveled as a couple
    Written March 21, 2024
  • AliceM
    Asheville, North Carolina12 contributions
    5.0 of 5 bubbles
    Great ride with The Bike Station
    Friendly and helpful staff. Heard a bit of history of area on the transport to top. This time we opted for electric bikes (not necessary, but fun!). The bikes were top of the line--what a comfortable ride!)
    Thank you for the wonderful review! We're delighted to hear that you enjoyed our staff and a bit of our history here in Damascus. We're glad you had fun with our bikes and found them comfortable. We hope to see you again for more great adventures on the Creeper Trail!
    Written June 3, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Traveled with friends
    Written May 27, 2024
  • Kelly K
    7 contributions
    5.0 of 5 bubbles
    Fun for all
    I have used The Bike Station twice in the past month. Wendy is amazing! She can give you tips on where to spot waterfalls, get fresh spring water… made sure we’d be safe and comfortable. One of my kids got scraped up and Wendy got her all fixed up upon return. I am already trying to plan another trip… it really suits a wide variety of abilities. I would recommend taking sunglasses to keep trail dust out of eyes.
    Thank you so much for your kind words! I'm thrilled to hear that you had a great experience at The Bike Station and that my tips were helpful. It was my pleasure to ensure your family’s safety and comfort, and I’m glad I could help your little one feel better. We look forward to seeing you again for your next adventure!
    Written May 29, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Traveled with family
    Written May 27, 2024
  • Vacation34392265581
    1 contribution
    5.0 of 5 bubbles
    Bike Station Review-Summer
    We were saddened to hear the "old owners" had retired but then after meeting the new owners we fell in love all over again with the Bike Station. We have been going there for years and our experience with the new owners was just a great as before. They are very friendly, answered all our questions. The bikes are in tip top shape. We had a great ride up to White Top in the van and a great ride down the trail. I highly recommend The Bike Station for your trail needs, great people.
    Thank you so much for your heartfelt review! We understand how cherished Steve and Beth were and we’re delighted to hear that you had a wonderful experience with us as the new owners. Your long-term support means the world to us, and we're thrilled that our dedication to friendly service and top-notch bikes met your expectations. We’re glad you enjoyed your ride up to Whitetop and the trail! Your recommendation is greatly appreciated, and we look forward to seeing you again for more great rides. Happy trails!
    Written June 21, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Traveled with family
    Written June 18, 2024
  • Jenny W
    13 contributions
    5.0 of 5 bubbles
    Great service!
    Amazing customer service! We were in town and didn't even rent bikes, but needed to buy a bolt and washer. We popped in to ask where we could do that and the incredibly helpful and kind person working there found what we needed, gave it to us, and wouldn't let us pay. If we need bikes or shuttles this is where we'll go!!!
    Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional customer service is our top priority, and we're glad we could help you out with the bolt and washer. We hope to take you on our shuttle up to the trail in the future.
    Written June 26, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Traveled as a couple
    Written June 21, 2024
  • theGeo
    Carmel, Indiana155 contributions
    5.0 of 5 bubbles
    Secluded trail ride through western Virginia’s most beautiful mountains.
    First of all the Bike Station staff are experienced with the Creeper Trail and offers excellent equipment. Comfortable bikes with tires appropriate for the gravel trail and responsive disk brakes. Saddle a bit too soft for a road rider like myself but others appreciate the mattress style. Bottle of water appreciated. Driver loaded us up and left promptly. He is a local with a wealth of knowledge and history that was quite interesting and helped pass the time up to Whitetop. We were so impressed with Bike Station that we planned to return the next day but heavy rains prevented that. Insider tip: if you’re at all inclined to fish, by all means bring a fly rod like I did. You’ll be rewarded with pristine stream all to yourself!
    Thank you so much for your thoughtful review! We're thrilled to hear that you had a great experience with our staff, equipment, and shuttle service. It's always our goal to ensure that our guests have a comfortable and enjoyable ride on the Creeper Trail, and we're glad that you appreciated the bike setup, even if the saddle was a bit softer than you're used to as a road rider. We love that you found our driver’s local knowledge engaging—it’s one of the things that makes the journey up to Whitetop so special. We're sorry to hear that the weather kept you from returning the next day, but we hope you'll visit us again soon for another adventure. Thanks also for sharing your fishing tip! It's great advice for anyone looking to add a little more adventure to their ride. We look forward to welcoming you back to The Bike Station when the weather is more cooperative! Safe travels and happy trails, The Bike Station Team
    Written August 9, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2024
    Traveled as a couple
    Written June 28, 2024
  • joaniemaria
    Eldridge, Iowa5,264 contributions
    5.0 of 5 bubbles
    Excellent bike ride experience. Helpful, friendly service!
    We rented bikes at the Bike Station. We did the 8:30 am tour. We arrived at about 8 am. The bikes are all in very good condition. We were fitted to an appropriate sized bike by the staff here. The staff are friendly and efficient. Our driver told us stories on the van ride on the way to the beginning of the trail. He was funny and informative. We were given a 10 % discount since we were referred from the Dancing Bear Inn down the street. We appreciated that very much. The cost is $39.99 per person for bike rental and transportation to Whitetop to begin your 17 mile bike ride back to Damascus. Price includes a bike helmet and a bottle of water per person. We enjoyed this adventure very much. The workers and owner are very interested in making your experience a good and safe one. I recommend the Bike Station in Damascus for your bike rental and Virginia Creeper Bike Trail ride experience. Thank you!
    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your ride on the Creeper Trail and that our team was able to make it a memorable adventure for you. It's great to know that the bike fitting, stories from our driver, and the discount from the Dancing Bear Inn added to your experience. We’re always happy to provide a safe, fun, and friendly environment for our guests, and your kind words mean a lot to us. We hope to see you again for another ride soon! Thanks again for choosing The Bike Station.
    Written August 14, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2024
    Traveled with friends
    Written August 9, 2024
  • Ginger M
    Charlotte, North Carolina65 contributions
    5.0 of 5 bubbles
    Great Experience! (Tips included)
    People were very nice, adorable dog in the office, and solid driver. Very pleased. TIP: If in doubt, BRING A JACKET, mittens, hat, wool socks etc. It is colder on the top of the mtn and there is wind chill while riding. It was in the high 50's and there were several people on the trail wishing they hadn't left jackets in their cars.... Also, if I had to do it over, I WOULD accept the helmet. Trail can be bumpy.
    Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us and our team (including our adorable office dog). Your tips are incredibly helpful—dressing warmly and considering the wind chill is great advice for future riders. We're glad to hear you found our driver solid and your overall experience pleasing. We appreciate your feedback about the helmets as well. Safety is our top priority, and it's always good to be prepared for the trail's conditions. We look forward to welcoming you back for another adventure soon!
    Written October 21, 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2024
    Traveled as a couple
    Written September 18, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles139 reviews
Excellent
129
Very good
5
Average
0
Poor
1
Terrible
4

Kelly K
7 contributions
5.0 of 5 bubbles
May 2024 • Family
I have used The Bike Station twice in the past month. Wendy is amazing! She can give you tips on where to spot waterfalls, get fresh spring water… made sure we’d be safe and comfortable. One of my kids got scraped up and Wendy got her all fixed up upon return. I am already trying to plan another trip… it really suits a wide variety of abilities. I would recommend taking sunglasses to keep trail dust out of eyes.
Written May 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words! I'm thrilled to hear that you had a great experience at The Bike Station and that my tips were helpful. It was my pleasure to ensure your family’s safety and comfort, and I’m glad I could help your little one feel better. We look forward to seeing you again for your next adventure!
Written May 29, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

theGeo
Carmel, IN155 contributions
5.0 of 5 bubbles
Jun 2024 • Couples
First of all the Bike Station staff are experienced with the Creeper Trail and offers excellent equipment. Comfortable bikes with tires appropriate for the gravel trail and responsive disk brakes. Saddle a bit too soft for a road rider like myself but others appreciate the mattress style. Bottle of water appreciated. Driver loaded us up and left promptly. He is a local with a wealth of knowledge and history that was quite interesting and helped pass the time up to Whitetop. We were so impressed with Bike Station that we planned to return the next day but heavy rains prevented that.
Insider tip: if you’re at all inclined to fish, by all means bring a fly rod like I did. You’ll be rewarded with pristine stream all to yourself!
Written June 28, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your thoughtful review! We're thrilled to hear that you had a great experience with our staff, equipment, and shuttle service. It's always our goal to ensure that our guests have a comfortable and enjoyable ride on the Creeper Trail, and we're glad that you appreciated the bike setup, even if the saddle was a bit softer than you're used to as a road rider. We love that you found our driver’s local knowledge engaging—it’s one of the things that makes the journey up to Whitetop so special. We're sorry to hear that the weather kept you from returning the next day, but we hope you'll visit us again soon for another adventure. Thanks also for sharing your fishing tip! It's great advice for anyone looking to add a little more adventure to their ride. We look forward to welcoming you back to The Bike Station when the weather is more cooperative! Safe travels and happy trails, The Bike Station Team
Written August 9, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vacation34392265581
1 contribution
5.0 of 5 bubbles
Jun 2024 • Family
We were saddened to hear the "old owners" had retired but then after meeting the new owners we fell in love all over again with the Bike Station. We have been going there for years and our experience with the new owners was just a great as before. They are very friendly, answered all our questions. The bikes are in tip top shape. We had a great ride up to White Top in the van and a great ride down the trail. I highly recommend The Bike Station for your trail needs, great people.
Written June 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your heartfelt review! We understand how cherished Steve and Beth were and we’re delighted to hear that you had a wonderful experience with us as the new owners. Your long-term support means the world to us, and we're thrilled that our dedication to friendly service and top-notch bikes met your expectations. We’re glad you enjoyed your ride up to Whitetop and the trail! Your recommendation is greatly appreciated, and we look forward to seeing you again for more great rides. Happy trails!
Written June 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

J C
1 contribution
5.0 of 5 bubbles
Mar 2024 • Couples
The combination of the Virginia Creeper Trail, stunning waterfalls, and the welcoming staff made this outing unforgettable. I highly recommend The Bike Station to anyone seeking outdoor adventure in the Abingdon area.
Thank you, Bike Station team, for making my day extraordinary! I’ll be back for more two-wheeled adventures soon.
Written March 21, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your wonderful review! We're thrilled to hear that your experience with us at The Bike Station was unforgettable and extraordinary. The Virginia Creeper Trail is truly a gem, and we're delighted that you had the chance to explore it alongside stunning waterfalls. Our team takes great pride in providing exceptional service and ensuring every adventure is memorable. We can't wait to welcome you back for more adventures soon!
Written March 22, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dreamer00304573011
1 contribution
1.0 of 5 bubbles
Mar 2024 • Solo
My family and friends have used The Bike Station for over 30 years. Yesterday I rented a bike and my experience was horrible. The bike did not fit me, not to mention its handling was very bad. The ride it gave me was the worst. I've years of experience, so I know how bike should feel. When I returned to the shop I spoke to the manage, Danny. He is new only being there 2 months. He was rude and all but laughed in my face. He did not care at all, afterall he had gotten my money. This new ownership is so bad. Take my advice and take your business to one of the many other bike shops in town.
Written March 15, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sincerely apologize that the bike you rented did not meet your expectations and that your ride was not enjoyable. We understand your frustration, especially considering your long history of using our services. It's important to us that every customer feels comfortable and safe on the trail. We'd also like to assure you our manager's intention was never to make you feel unheard or disrespected. Looking back, we should have done a better job ensuring the chosen bike fit you properly, regardless of your initial selection. We value your loyalty and your family's patronage over the past years. We hope you'll give us another chance to demonstrate the Bike Station experience you've come to expect. We'd love to personally address your concerns and ensure you have a smooth ride next time. Please feel free to contact me directly to discuss this further.
Written March 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ginger M
Charlotte, NC65 contributions
5.0 of 5 bubbles
Sep 2024 • Couples
People were very nice, adorable dog in the office, and solid driver. Very pleased.

TIP: If in doubt, BRING A JACKET, mittens, hat, wool socks etc. It is colder on the top of the mtn and there is wind chill while riding. It was in the high 50's and there were several people on the trail wishing they hadn't left jackets in their cars....

Also, if I had to do it over, I WOULD accept the helmet. Trail can be bumpy.
Written September 18, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us and our team (including our adorable office dog). Your tips are incredibly helpful—dressing warmly and considering the wind chill is great advice for future riders. We're glad to hear you found our driver solid and your overall experience pleasing. We appreciate your feedback about the helmets as well. Safety is our top priority, and it's always good to be prepared for the trail's conditions. We look forward to welcoming you back for another adventure soon!
Written October 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy R
1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
This was AMAZING!! In town for a family wedding, needed something to do for the kids. We also have a special needs teenager. The Bike Station ROCKS!! Not only was it easy to book on the website, but they have special needs capabilities and we took the whole crew! The staff was great! Very kind and accommodating, shop was clean and check-in was a breeze. Creeper Trail is BEAUTIFUL, loved the railroad trestles and mountain views -- we can't wait to come back in the fall!
Written March 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your glowing review! We're thrilled to hear that your family had an AMAZING experience at The Bike Station! It warms our hearts to know that we were able to accommodate your special needs teenager and provide a memorable outing for your entire crew. We take pride in making our booking process seamless and ensuring a clean, welcoming environment for all our customers. And yes, isn't The Virginia Creeper Trail absolutely breathtaking? We can't wait to welcome you back in the fall for another unforgettable adventure!
Written March 21, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CRAMER C
Spring, TX20 contributions
5.0 of 5 bubbles
Aug 2021
Bikes are kept in excellent condition. We were given full information on the Virginia Creeper Trail so there were no surprises. Very friendly folk and terrific shuttle driver. We were told the shuttle ride can be alarming but our driver was so careful that we enjoyed the scenery. I'll use The Bike Station again when I return in the fall.
Written August 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Cramer, Thank you for posting such a kind review here on TripAdvisor. It's always our goal to give every guest the best possible experience on The Virginia Creeper Bike Trail - whether you're a first-timer or experienced rider. Our shuttle drivers are famous for offering the smoothest and friendliest ride to Whitetop. We'll look forward to seeing you on your next visit.
Written August 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

laurie m
Nicholasville18 contributions
5.0 of 5 bubbles
Aug 2020 • Family
Great time on the creeper trail! Bikes were good, well maintained. Staff was super nice and followed all the covid rules so we felt comfortable. Creeper trail is amazing!!! You have to do it. -7 miles down hill in shade, with rolling water beside you. So fun!
Written August 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Laurie, Thanks for letting us know that you had fun on The Virginia Creeper Bike Trail. We do our best to make sure you have excellent bikes, and smooth ride to the top, and safe environment throughout the experience. Thanks for choosing The Bike Station, and please come see us again.
Written August 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AliceM
Asheville, NC12 contributions
5.0 of 5 bubbles
May 2024 • Friends
Friendly and helpful staff. Heard a bit of history of area on the transport to top. This time we opted for electric bikes (not necessary, but fun!). The bikes were top of the line--what a comfortable ride!)
Written May 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the wonderful review! We're delighted to hear that you enjoyed our staff and a bit of our history here in Damascus. We're glad you had fun with our bikes and found them comfortable. We hope to see you again for more great adventures on the Creeper Trail!
Written June 3, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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The Bike Station - All You Need to Know BEFORE You Go (2024)

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