Shuttle Shack
Shuttle Shack
5
Biking TrailsBike ToursGear Rentals
9:00 AM - 6:00 PM
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Sunday
9:00 AM - 6:00 PM
About
SHUTTLE SHACK is the only family owned and operated Bike rentals and shuttle services in Damascus VA for the VA CREEPER TRAIL Family fun for all ages.....
Damascus, Virginia

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Travelers talk about
(39 reviews)

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles188 reviews
Excellent
178
Very good
7
Average
2
Poor
1
Terrible
0

Karen A
Chicago, IL6 contributions
5.0 of 5 bubbles
Jul 2020
Due to Covid and staying with elderly grandparents, we were concerned about riding a shuttle. Our group of 6 was able to be accommodated in a separate van (weekday, time suggested by Shuttle Shack according to their staffing). A couple other businesses were also willing to give us a private shuttle, but had significant upcharges to do so (which I understand). We were grateful this excursion was not cost prohibitive, and owners Jennifer and Gary (?) were helpful, friendly and worked to allay our concerns.
Written July 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jackbauerTX
Saltillo, MS339 contributions
5.0 of 5 bubbles
Sep 2020 • Family
Went here on a Sunday and it was a great experience. We had an appointment at 8:30 and we left at 8:30!

We arrived 15 min early to allow bike fitting and payment. They loaded us right up and we were on our way. They even through in bottles of water.

I highly recommend this establishment. Folks were friendly and our experience was awesome!!!
Written September 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CZiegler04
Wingate, NC170 contributions
5.0 of 5 bubbles
Jul 2020 • Couples
There are so many bicycle companies in the area, but being a family owned business is what attracted us to Shuttle Shack. Every staff member was so friendly, and the shuttle ride to Whitetop Mountain was smooth and relaxing. The bicycles are well maintained, and a staff member will patiently work with you until you find the correct bike for your frame. We even enjoyed a 20% weekday discount off an already reasonable price. It was a beautiful day on the Virginia Creeper Trail, and the staff at Shuttle Shack made our experience even more enjoyable.
Written July 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NPtraveler
Greenville, SC86 contributions
5.0 of 5 bubbles
Oct 2020
Friendly. Quick check-in process. Guys that fitted us for bikes were so nice. About $30+ cheaper for two comfort bikes here vs the bike rental on Pecan St in Abingdon. Shuttle Shack gives a bottled water with each rented bike. For reference, we rented two bikes on Pecan for $99, same purchase at Shuttle Shack was around $66. We will rent from them again.
Written November 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

RankinMcKenzie
Durham, NC4 contributions
5.0 of 5 bubbles
Jul 2021 • Couples
My wife and I rented 2 bikes for our first trip on the VA Creeper Trail. The folks at Shuttle Shack made it very easy for us to have a great time. They were all very friendly and the bikes we had (Giant brand bikes) were excellant. I encourage you to go with this family-owned business for your trip down the VA Creeper Trail.
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

carynman
Vero Beach, FL40 contributions
5.0 of 5 bubbles
Jun 2022 • Family
Easy process, would go again with them for sure! I reserved the bikes via phone the day before and it was about $130 for our 4 bikes and shuttle. The shuttle ride was nice, the driver and other patrons were very friendly and chatted. We took about 2 hours to come down and it was beyond beautiful, cool and green as far as the eye can see. The ride was mostly downhill and there are a few cafes and bathrooms among the way. Returning the bikes was easy and they made a great recommendation for lunch at Demascus Diner.
Written June 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

M B
6 contributions
5.0 of 5 bubbles
Oct 2023 • Family
We have rented from Shuttle Shack 3 times. Their advice before heading up, their service and advice while getting ready to go, and their service after have all been on point. This last trip, my son wanted to bring his own bike to pull his daughter because he is very tall and he was afraid they wouldn’t have a bike to fit him. On the trail, we had a major issue with his personal bike and needed a rental bike and a buggy for his daughter. I was able to get word, (thanks to Mark and Stella, US Forest Service), trail angels, along with Jennifer, her husband, drivers Rick and Mark, we were back on the trail in 35 minutes. These folks know what they are doing and they own the business and care about their customers. I pulled my billfold out at the end to settle up, and they told me not to worry about it! Thanks again Shuttle Shack team and USFS for making our trip unforgettable!
Written October 3, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

5.0 of 5 bubbles
Jul 2021
We arrived in Damascus with no reservations for bikes for the Virginia Creeper - big mistake - and we tried two other rental places before we found Shuttle Shack. Even though they were booked, they made phone calls, made adjustments and found a way for our group to go ahead with our plans. The staff is composed of super nice people and they have great equipment. We booked with them for a second trip on the Creeper and found them to be just as wonderful the second time. When we go again, I will definitely use this company. Whenever I go, I WILL MAKE RESERVATIONS!
Written July 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Itip20percent
Columbia, SC287 contributions
5.0 of 5 bubbles
Apr 2022 • Couples
Helpful and attentive with parking. Very friendly and welcoming at check in. Accommodating with comfortable seat and bike sizing and selection. Careful driver kept us safe. The trail was beautiful and relaxing as we coasted to the end. About 2 1/2 hours. Thank you for a wonderful day.
Written April 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

NPtraveler
Greenville, SC86 contributions
5.0 of 5 bubbles
Sep 2021
We are repeat customers. Terrific husband and wife team. Very reasonable rental prices with a bottled water for each person. Clean place, have a restroom. Just super nice people. We rode the trail on 9/20/21. Great weather. Beautiful trail. Easy peddling. Shuttle Shack folks are very accommodating. Did not have luck with Bike Shop in Abingdon Oct 2020 and Sep 2021. That’ll be another review. For this team at Shuttle Shack, wonderful experience. We will be back.
Written September 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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