Holly Grove Marina

Holly Grove Marina, Bracey: Address, Phone Number, Holly Grove Marina Review: 1/5

Holly Grove Marina
1
What people are saying
Not friendly
Aug 2018
My wife and rented a pontoon boat for the day from them. We stopped in the night before to confirm reservation and was told they didn't have us down but they had one available. We had set the reservation up more than a month in advance not very organized. They weren't very friendly or helpful when asked questions about fishing tackle and bait got the impression that we were interrupting them. We showed up the next morning to rent boat had to wait for him to finish fuel it up. We filled out the paperwork and made payment for rental. We then went down to the b ok at where we got a real quick orientation about the boat and were sent on our way. We again felt that we were an interruption in there day. The boat itself was in need of some repair, no horn, handled very sluggishly, GPS depth finder was broken, front seats felt like they were gonna break when you leaned back in them, seat cushions were torn and missing padding, over all the boat was in need of a little TLC. I feel that overall they really don't care about their customers return business. We were never told to fill it up with fuel before returning it. We were told that if we needed to get fuel there were a few places on the lake to do that. We were hit with a 40 dollar charge for fuel when we returned. We will not be doing anymore business with them and I would suggest anyone reading this to do the same. We foolishly used them without checking reviews for them first they were recommended by the campground we were staying at. We did read a few reviews on them afterwards and realized that we were one of the fortunate customers . All the reviews we read the peoples boats broke down and needed to be rescued with much resistance on Hilly Grove Marina's part. We can't stress enough to stay clear of them when thinking about a boat rental in the Lake Gaston area

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Terry P
Myrtle Beach, SC21 contributions
Not friendly
Aug 2018 • Couples
My wife and rented a pontoon boat for the day from them. We stopped in the night before to confirm reservation and was told they didn't have us down but they had one available. We had set the reservation up more than a month in advance not very organized. They weren't very friendly or helpful when asked questions about fishing tackle and bait got the impression that we were interrupting them. We showed up the next morning to rent boat had to wait for him to finish fuel it up. We filled out the paperwork and made payment for rental. We then went down to the b ok at where we got a real quick orientation about the boat and were sent on our way. We again felt that we were an interruption in there day. The boat itself was in need of some repair, no horn, handled very sluggishly, GPS depth finder was broken, front seats felt like they were gonna break when you leaned back in them, seat cushions were torn and missing padding, over all the boat was in need of a little TLC. I feel that overall they really don't care about their customers return business. We were never told to fill it up with fuel before returning it. We were told that if we needed to get fuel there were a few places on the lake to do that. We were hit with a 40 dollar charge for fuel when we returned. We will not be doing anymore business with them and I would suggest anyone reading this to do the same. We foolishly used them without checking reviews for them first they were recommended by the campground we were staying at. We did read a few reviews on them afterwards and realized that we were one of the fortunate customers . All the reviews we read the peoples boats broke down and needed to be rescued with much resistance on Hilly Grove Marina's part. We can't stress enough to stay clear of them when thinking about a boat rental in the Lake Gaston area
Written August 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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