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Address: Corner of Killington Road & Bigelow Dr, Killington, VT
Phone Number: 802-422-5000
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8:00 am - 6:00 pm
Open now
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Mon - Fri 8:00 am - 6:00 pm
Sat - Sun 7:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 14 reviews
Visitor rating
  • 10
  • 1
    Very good
  • 0
  • 0
  • 3
No Cowboy Boots here !

Ken and Alan helped me get fitted for my ski gear. Process was very professionally done and did not have any problems with the gear on the slopes.

5 of 5 starsReviewed February 18, 2015
Houston, Texas
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14 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I came here today in search of ski rentals for the day. He is considered a type one skier I'm on the border of type 2/3 (been out a couple years with an injury) and we just wanted something basic to get us back in the swing of things. We noticed Roots was the least expensive with... More 

Thank Emily B
Ken R, Owner at Root's Ski & Snowboard, responded to this review

Dear Emily B, Thank you for your feedback. We take great pride in our customer service. However, your claims are a mystery to me. First, our store policy is NEVER to rent ski boots only. Second, that is because we don't adjust any brackets i.e. ski binding that are not ours. Our policy is to send those types of requests... More 

Stamford, Connecticut
1 review
1 of 5 stars Reviewed March 9, 2015

Stopped by to buy a pair of snowboarding gloves. The manager gave me a discount on what it is supposed to be a descent pair of gloves but one glove broke when I adjusted it at the mountain. I wore them all day and stopped by the shop on the way back to see if they could exchange the gloves.... More 

Thank JEM2015Travel
Houston, Texas
Level Contributor
144 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 18, 2015

Ken and Alan helped me get fitted for my ski gear. Process was very professionally done and did not have any problems with the gear on the slopes.

Thank Texans99
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 21, 2014

Equipment was in great condition. Staff is very friendly and knowledgeable. Prices are very reasonable compared to others. Definitely would rent equipment from Root's again.

1 Thank Mark E
Hartford, Connecticut
Level Contributor
68 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed January 30, 2014

Another year back to Killington and another year back to Roots. Dont go anywhere else for your ski or snowboard rentals!!! They have the best price and product. Not to mention knowlegedable staff. We will be back in March, Thanks.

1 Thank jdoggcruiser
Philadelphia, Pennsylvania, United States
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 4, 2014

The equipment we rented was brand new! A bit of concern when someone accidentally borrowed my husband's rental skis (Killington rents the exact same skis) and there was the possibility we'd be buying the new skis. Luckily, the skis were turned in the next day and they called to let us know right away so we could stop worrying. In... More 

1 Thank sharao1225
Ocean View, New Jersey
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2014 via mobile

First time ever snowboarding got the board for a fair price took it out on 2 circle hills(spend the whole time on my butt) waited in the lodge until the end of the day went to return it and was told I ruined the board. Cost $107.

1 Thank Jodonnell95
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 26, 2013

Roots is well known for having great deals for beginning and intermediate skiers. Often overlooked is the fact that they also have the best rental equipment available for advanced and wanna-be expert skiers. The courteous and knowledgeable service while they prepare your equipment is unmatched. I leave the shop confident that the equipment will perform and help keep me safe.

Thank GuanaLady
Wallingford, Vermont
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 24, 2013

If you are renting skis or a snowboard in Killington look no further than Roots! The staff is friendly and knowledgeable, the equipment is always freshly tuned! No lines! No Waiting! Easily Killington's best rental shop!

Thank linz1028
Level Contributor
173 reviews
53 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed January 15, 2013 via mobile

When you are visiting Killington and need to rent ski equipement? Go to Roots. You will find excellent Staff and equipment for the best rare.

Thank wwesterhuis

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