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Address: Corner of Killington Road & Bigelow Dr, Killington, VT
Phone Number: +1 802-422-5000
7:00 am - 6:00 pm
Closed now
See all hours
Mon - Fri 8:00 am - 6:00 pm
Sat - Sun 7:00 am - 6:00 pm

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 12
  • 1
    Very good
  • 0
  • 0
  • 3
John m.

Came in for boot rental and received nothing but great service from ron ,the very nice and knowledable man who took care of us.I will always come to roots and will tell all my... read more

5 of 5 bubblesReviewed March 3, 2016
John M
via mobile
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16 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 16: English reviews
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 3, 2016 via mobile

Came in for boot rental and received nothing but great service from ron ,the very nice and knowledable man who took care of us.I will always come to roots and will tell all my friends to go there too.

Thank John M
1 review
5 of 5 bubbles Reviewed February 13, 2016 via mobile

Super helpful, super easy, amazing experience. We got in and out in ten minutes, with well fitted gear and some tips and tricks.

Thank Grant W
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 17, 2016 via mobile

My boyfriend and I came here today in search of ski rentals for the day. He is considered a type one skier I'm on the border of type 2/3 (been out a couple years with an injury) and we just wanted something basic to get us back in the swing of things. We noticed Roots was the least expensive with... More 

Thank Emily B
Ken R, Owner at Root's Ski & Snowboard, responded to this review

Dear Emily B, Thank you for your feedback. We take great pride in our customer service. However, your claims are a mystery to me. First, our store policy is NEVER to rent ski boots only. Second, that is because we don't adjust any brackets i.e. ski binding that are not ours. Our policy is to send those types of requests... More 

Stamford, Connecticut
1 review
1 of 5 bubbles Reviewed March 9, 2015

Stopped by to buy a pair of snowboarding gloves. The manager gave me a discount on what it is supposed to be a descent pair of gloves but one glove broke when I adjusted it at the mountain. I wore them all day and stopped by the shop on the way back to see if they could exchange the gloves.... More 

Thank JEM2015Travel
Houston, Texas
Level Contributor
155 reviews
95 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 18, 2015

Ken and Alan helped me get fitted for my ski gear. Process was very professionally done and did not have any problems with the gear on the slopes.

Thank Texans99
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 21, 2014

Equipment was in great condition. Staff is very friendly and knowledgeable. Prices are very reasonable compared to others. Definitely would rent equipment from Root's again.

1 Thank Mark E
Hartford, Connecticut
Level Contributor
68 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 30, 2014

Another year back to Killington and another year back to Roots. Dont go anywhere else for your ski or snowboard rentals!!! They have the best price and product. Not to mention knowlegedable staff. We will be back in March, Thanks.

1 Thank jdoggcruiser
Philadelphia, Pennsylvania, United States
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed January 4, 2014

The equipment we rented was brand new! A bit of concern when someone accidentally borrowed my husband's rental skis (Killington rents the exact same skis) and there was the possibility we'd be buying the new skis. Luckily, the skis were turned in the next day and they called to let us know right away so we could stop worrying. In... More 

1 Thank sharao1225
Ocean View, New Jersey
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 2, 2014 via mobile

First time ever snowboarding got the board for a fair price took it out on 2 circle hills(spend the whole time on my butt) waited in the lodge until the end of the day went to return it and was told I ruined the board. Cost $107.

1 Thank Jodonnell95
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 26, 2013

Roots is well known for having great deals for beginning and intermediate skiers. Often overlooked is the fact that they also have the best rental equipment available for advanced and wanna-be expert skiers. The courteous and knowledgeable service while they prepare your equipment is unmatched. I leave the shop confident that the equipment will perform and help keep me safe.

Thank GuanaLady

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