Killington Resort

Killington Resort: Address, Phone Number, Killington Resort Reviews: 4.5/5

Killington Resort
4.5
Ski & Snowboard Areas
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This Southern Vermont resort is famous for its winter skiing, and now for off-season golf.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,018 reviews
Excellent
622
Very good
261
Average
69
Poor
29
Terrible
37

319ellenp
Harrisburg, PA186 contributions
Jan 2022
We were there in mid-Jan, there was little natural snow and the temps were super cold. The mountain was doing there best with what the Snow Gods were giving them and worker shortages. The staff we interacted with great. Lodges were not busy and clean. I was happy my first Killington experience was uncrowded.
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

viganiko
Monterey, MA1,468 contributions
Feb 2020 • Family
The positives are big area, some fast lifts and gondolas. We found parking close to the lodges both days, they had bag storage in both lodges we tried, so we didn’t need to leave our street shoes in the cold car. We went with kids, who were confident up to high intermediate level. So the black ones with thin coverage or in icy conditions were out, that meant to traverse a lot to get to nice long runs. We found the Snowdown area the best. We got a snow stormy day and a second with sunny but windy weather. Only a few runs were groomed, most of them were icy with sudden deep powdery patches. A lot of runs still had thin coverage signs in mid February, as they don’t make snow on those and it was a warm year. I found the actual amount and quality of skiing not worth the extra expense compare to a cheap, but well groomed medium sized mountain. The lodge food was overpriced and mediocre in the Ramshead lodge, much better quality in the Peak Lodge, but there the grill line was very slow.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
A lot of our guests love the terrain on Snowdon; happy to hear you found your way over there during your stay! It's true, we don't have snowmaking to cover the entire mountain - our snowmaking covers roughly 60% of the mountain and we typically groom about 40 miles of terrain a night when fully open.
Written March 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

gary1217
Pomona, NY27 contributions
Mar 2021 • Family
Went in late March (not February) with wife and kids. Was nervous to go in the spring due to warm weather but the trip turned out to be spectacular. Spring skiing is amazing. No crowds at all and the warm weather was a plus! I put the kids in with a ski instructor and never having had a formal lesson myself, Brad, our instructor, recommended I join. Not only did he up my game, he had my 2 novice kids skiing in intermediate level blue trails during the first day! I couldn’t believe it. The second day was even better. He was great. I call Brad the Bob Ross of ski instructors! He has patience, is a bit philosophical, great sense of humor, is just fantastic with kids, full of similes so the kids can understand, and he can immediately pick out incorrect technique and show you how to correct it.
Brad- thanks a million!
On our last day we skied as a family. And a family that skis together - stays together!
Written March 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

smvNYC
New York City, NY184 contributions
Jan 2022
There is no doubt that Killington tries to meet the expectations of a a variety of people, from advanced skiers or snowboarders to family day trippers. Put this also next to the large size and one can expect some rough edges.

However, it does not make any sense not to have clear markings as you make your way to the base. Once there, it does not make any sense to have to wait 30 minutes to get your equipment (including most time to simply having your pass read) despite having booked the rentals much earlier. It also does not make any sense to describe the kids ski school as responsive to the skier's level. Our kid spent the day mostly waiting for slower skiers and never going on the trails at levels he was promised (despite the instructor saying this every 30 minutes). Put this next to a very inflexible customer service organization that was not helpful when changes were needed.

The snow was great, and if the resort would improve on how they share information and how the work with the customers, a better experience would have been had. Will we give them another try? Maybe.
Written January 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Matt
Greenwich, CT6 contributions
Dec 2021
The childrens ski school at Killington leaves a lot to be desired. I dropped off two boys (aged 7 and 9) with instructions on their very different skill levels. They ended up being placed in the same group where the younger brother was struggling to keep up and the older brother was bored. The second day of our trip, I made a point that the 9 year old needed a greater challenge and the staff assured me that we would be appropriatly matched to his skill level. For the second day in a row he wasted his time with younger kids who could not keep up with him. Killington's ski school neither listens to the parents of their students nor cares to appropriately engage them to learn and grow as skiirs. It has been a pretty spectacular fail on several fronts.
Written December 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kate m
1 contribution
Feb 2021 • Family
I have been skiing Killington for years and I love the mountain. The conditions were great this time as well and the trails are amazing. However, the employees were absolutely Terrible!! Rude, arrogant and entitled. It was almost as if they were annoyed they had to be there. The thirty minute time limit in the lodges is a new rule because of Covid. And okay I get that. But when you have a five year old, seven year old and an eleven year old with type one diabetes a manager should be able to make an exception. I asked for an extra ten minutes and he told me no and proceeded to literally kick me out of the Peak lodge. This was at 2:30 in the afternoon with over half of the tables empty and no line to get in. I am a business owner and I would NEVER treat a customer like that. I understand it is COVID Vermont rule. Well Vermont is now a place I won’t return.
Written February 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

first-tymer
Allendale, NJ237 contributions
Feb 2020
Great place for any level of skiing or snowboarding. Tons of trails and many varied typed of lifts. Even with this year of undependable snow they are able to keep things going with their snow making and grooming. Gets really crowded on weekends. Best if you can get their during the week and lift tickets are more of a "bargain". Very expensive, lift tickets are $126 a day. And be prepared for the $20 hamburger and fries too. But thats the cost of skiing in this area.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andy D
Hudson, MA132 contributions
Jan 2021 • Family
Great 2 days at the mountain! We rented equipment that went very smooth! The rfid one pass that allows you to fly thru the lift lines is the best! Make sure to keep the pass away from your cell phone so the signal dosnt get jumbled. There is tap water in the lodges so bring your water bottles inside to fill up. Covid policy is very good and I felt safe and they were enforcing the rules!!!! Trail conditions were great, lines were short and some of the best sking in years!
Written January 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

hanonoymous
Miami Beach, FL2 contributions
Feb 2021
I am writing this review after several attempts via phone and email to get a refund.

I purchased a 3 day lift ticket prior to coming up to Killington Mountain and fully expected to ride all of the days. Unfortunately, I was injured on the first day. I ended up riding the second day but made a decision to not go on the third day. When I called to get a refund I was told that after 10 AM they can only give a voucher for a lift ticket to come back. I explained that I was going to try to go but I couldn’t and made a late decision, then asked if they could see I didn’t go. They told me they could see I didn’t go but their system wouldn’t allow a refund.

I explained there is no guarantee I would come back within 54 weeks, but they said they would not refund it. I think it’s terrible customer service to not refund someone’s money that did not receive the service/experience that was paid for. I spent a lot of money to come up, at restaurants, retail shops, etc. while I was in town.

After this experience, I would not visit Killington Mountain again but instead would go to another mountain where I have experienced exceptional customer service.
Written February 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Eddie M
Milford, CT86 contributions
Mar 2021 • Friends
Skied for 1 day at Killington - conditions were stunning and lift infrastructure made it easy to get around the mountain. Great selection of runs and staff very friendly in directing you to the best trails.

Parking and ticket collection was quick and convenient. Rental service was friendly although equipment was well worn and I would recommend off site if skiing for more than 1 day.

Only negative was quality off food. Very few options “due to covid”. $20 for a very average hot dog.
Written March 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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