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Jay Peak Pump House

Certificate of Excellence
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Address: 4850 VT Route 242, Jay, VT
Phone Number:
+1 802-988-2611
Website

TripAdvisor Reviewer Highlights

Read all 356 reviews
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  • 181
    Excellent
  • 104
    Very good
  • 28
    Average
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  • 6
    Terrible
Chutes Away!

What a great family water park! The pump house was a great place to come and relax after skiing. The kids had a great time and the lifeguards are very professional. It is... read more

5 of 5 bubblesReviewed 6 days ago
4frommyheart
,
Newtown, Pennsylvania
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356 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Hartland, Vermont
1 review
3 of 5 bubbles Reviewed yesterday NEW

Decided to treat my kids to a day at the water park, as we are from central VT area. We have camped in this area of VT & love the area. Except for the parking attendant, who kindly saw we needed directions to the water park entrance in the hotel and the young lady who checked us in at the... More 

Helpful?
Thank kmarcotte
Newtown, Pennsylvania
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 6 days ago NEW

What a great family water park! The pump house was a great place to come and relax after skiing. The kids had a great time and the lifeguards are very professional. It is centrally located that if you have preteens or teens they could go down the slides without you losing them.

Helpful?
Thank 4frommyheart
Hamilton, Canada
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Arrived on a family vacation Feb12 for 3 nights (still here). As per every year we have come only 1/2 the flow rider had been running for 2 days. Not quite sure as to why when the are charging the rates they do for a day pass. Tonight a school trip from Canada came in with approximately 100 kids and... More 

Helpful?
Thank cookalamunga
Boston, Massachusetts
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 1 week ago

Great Place to go ! Bad Customer Service !not much employes had a good training for customer Service

Helpful?
Thank vvialva
Rockingham, Vermont
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

My nephews really enjoyed the kids area and going down the water slides. The park itself is slightly loud, but manageable.

Helpful?
Thank Jenny F
Plymouth, Massachusetts
Level Contributor
24 reviews
5 of 5 bubbles Reviewed 2 weeks ago

My boyfriend and I stayed at Jay's Resort for a Thursday night and visited the water park when we arrived. It had the right amount of people, not too crowded and not completely empty. There's a bar for the adults and kids pools with activities like water basketball. It was nighttime so we took advantage of the outdoor hot tub... More 

Helpful?
Thank Natalie H
Vermont
Level Contributor
127 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago

I had the same experience as one of the recent reviewers where our whole family was sick. After calling all weekend, we finally got in touch with someone at the water park, who told us to call the company they outsource to that sells tickets. However, since it was only one day before our arrival, we were told to call... More 

Helpful?
1 Thank Trvlbug49
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Great for the kids! There is a bar overlooking the pump house for adults where you can watch the fun and excitement!!!!!

Helpful?
Thank LeahCaroline
Simsbury, Connecticut
Level Contributor
99 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed January 18, 2017

We had a great time at the water park after skiing. It is your only option for a hot tub if staying there which isn't too fair to hotel guests but we wanted to go anyway so it was fine. The river is fun since it has waves and more like rapids. There is basketball, climbing wall, surfing and boogie... More 

Helpful?
Thank Traveler89675
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 13, 2017 via mobile

Highly recommend the waterpark, especially if you have kids or grandkids. We had 5 adults and a 2yo.

Helpful?
Thank Ric L

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jay Peak Pump House and other visitors
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?