Jacob's Ranch

Jacob's Ranch, Virgin: Address, Phone Number, Jacob's Ranch Reviews: 4.5/5

Jacob's Ranch
4.5
Ranches • Horseback Riding Tours
About
We teach people how to love horses and let the horses, in return, trust the person before we ever put foot to stirrup. And, at the end of the day, we *guarantee* that your horse riding experience will be the most exciting, adventurous and informative you've ever enjoyed or it's FREE! *guarantee applies to Adventure Ride only*
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Popular mentions

4.5
170 reviews
Excellent
148
Very good
5
Average
4
Poor
5
Terrible
8

Nechama B
1 contribution
most memorable vacation trip!
Dec 2020
What an incredible experience!! We did the daytime 7 hour adventure trip with Joshua and Landice, and it was the most exciting and memorable vacation trip ever! We rode through breathtaking mountain ranges, and then ran up the steep mountains - thankfully the horses knew what they were doing because we kicked up such a storm it was hard to see! The riding and scenery were like something out of an old cowboy movie.

Neither of us are experienced riders but it was SO MUCH FUN anyway.

It's a couple of days later and we still can't stop talking about it! (We're also quite sore, but that's another story.) We actually flew in from New Jersey just for this, and hope to come again!
Written December 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi nechama810, Thank you so much for taking a moment to share your feedback with us and others in the TripAdvisor community. We are so pleased to know that you had a memorable vacation trip visiting us! We love knowing that we’ve provided you the once in a lifetime experience we offer, we hope you’ll keep talking about this adventure for many years to come, and hope you’ll join us again some other time for another ride! We wish you health and safe travels in the new year!
Written December 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jay D
3 contributions
A rider's ride
Oct 2020
Hands down the very best "trail ride" of my life- unlike any other. Absolutely terrific! This is a real ride over gnarly open desert land and is not for the meek. It reminded me of the days when I owned horses and could gallop over coastal sand dunes. That said I have two criticisms.. Despite a long conversation with Jackson, he never made it clear that the credit card I used to reserve the ride is not intended for actual payment. At the end of the ride I was shocked to be told I needed to pay four hundred dollars in cash. I certainly did not have such a sum with me and was put in a very embarrasing situation, not made any easier by the attitude of the woman who had come to collect. The second criticism is, in my humble opinion, this ride is not suitable for people with very little riding experience. This is a real ride with lots of opportunities to become seriously injured. There were seven of us in our group and only two of us had real riding experience. (the trail rides most people experience does not constitute riding.) Within the first hour one of our group lost control of her horse and was thrown. Luckily she didn't break any bones or worse, but it proves my point. The seven hour ride is not for everyone. But if it is for you, you are in for a treat of a life time.
Written October 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HI Z9702ZTjayd, Thank you for taking a moment to let us know how we did, we're thrilled to hear that you enjoyed the best trial ride of your life! We appreciate your comments about your visit and are glad we could offer you the experience we promise to our guests. We're sorry if there was some confusion about payment, but are glad it didn't interfere with you having a wonderful time with us! We look forward to having you back again, and wish you happy trails!
Written October 29, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ADEP
1 contribution
Absolutely Worthwhile
Oct 2020
We had a truly memorable experience that lived up to the hype both on Jacob's Ranch's website, as well as in the other reviews. We did the moonlight adventure ride with Carl, who was terrific. He was knowledgeable, helpful, and all-around good guy. Power through the phone call and book it. We came to Zion for the hiking, but this was the standout experience. Definitely worthwhile. After this, when someone asks you "have you ever ridden a horse before?", you can give them an emphatic: "YES!"
Written October 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi depatiea, Thank you for sharing your feedback with us, we are happy to know that you had such a wonderful time with us! We are always so happy when we know that our guests have had the exact experience we offer - the ride of a lifetime. We appreciate the kind comments about our wranglers, and we're so glad your kids enjoyed their riding experience too! We sure hope you'll join us again next time you're in the area, we can't wait to have you back!
Written October 7, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

MC SoCal
Yorba Linda, CA7 contributions
Best horseback riding for people who want to be a Cowboy!
Sep 2020
First of all, don't let Jackson annoyance persuade you away from this place. Jackson loves to talk! We put the phone on speaker and found it humorous listening to his sales pitch. Note: You get on the horse upon arrival and after a safety brief you are on your way. You get your full three hours worth of time. Again, don't pay attention to Jackson sales pitch, just sign up and do it!

I have been on several horseback trail rides throughout the country and this is by far the best one that I have experienced.

Pros: They bring you up high for some good views and you go through a creek; they let you gallop the horse fast as you want or fast as the horse wants you to; you get to climb up steep inclines; you get to do all those cowboy things you always wanted to do on a horse!

Cons: I do NOT recommend this place if you have Never ridden a horse before and this is your first time in the saddle; it is a fast trail ride and they could have slowed down in some spots; three hours was a little too long for my ass and knees;
Written October 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hey armorcop, Thank you for sharing your feedback with us, we are happy to know that you had such a wonderful time with us! We are always so happy when we know that our guests have had the exact experience we offer - the ride of a lifetime. We are thrilled to know you'll join us again next time you're in the area, we can't wait to have you back!
Written October 5, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michelle N
Minneapolis, MN9 contributions
A REAL Horseback Ride!!
Sep 2020
My two friends and I had booked a horseback ride at Jacob's Ranch after reading reviews on Trip Advisor. We wanted a "real" experience and a chance to bond with the horses. We indeed got that and much more! The group was introduced to the horses and got to get a feel as to which horse would be a good fit. I honed in on Linda pretty much right away! She is a sweet half pony & half quarter horse. Next we brought the horses into a ring to connect/train them (basically to see how they would react to someone new giving commands).Then time to clean hoofs, brush out, saddle up and away we went! At one point Linda decided to forge her own path and a tree branch happened to bop me on the head, but it was all good. One part got a little hairy as I was going down a steep hill on a narrow path (gravity kicked in), but Cowboy Josh gave me pointers on what to do the next time and I never had a problem again! We DID run the gauntlet! I put all my trust in Linda and she brought me up to the top safely! I AM very scared of heights but sitting on top of Linda I felt okay. Linda is such an awesome horse and I knew she wouldn't falter. It was the best day- seriously! A special shout out to Cowboy Josh & Cowboy Dane, and sweet Tommy for their guidance, wisdom and patience! Thank you so much for making this experience one that will last a lifetime! If you are looking for a real experience and are willing to put in time, effort and love for horses, Jacob's Ranch is for you!
Written September 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Michelle! Thanks so much for you wonderful review of your time with us! We're so happy to know that you felt comfortable around Linda and riding with us, even though you were anxious at first. Our goal is to ensure that our riders feel confident and in control after our training course, and we're happy to hear that you loved what we had to offer during your moonlight ride. We appreciate you taking a moment to rate us five-stars and recommend us to others. We hope you'll come back and see us again, we wish you happy trails!
Written October 3, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Michael
1 contribution
Best horseback riding you’ll find.
Aug 2020 • Family
I have been doing horseback riding for 30 years and this is the best service I ever had. Did the sunset ride. Phenomenal landscapes and most importantly very knowledgeable staff giving tons of advice to my kids. They had a blast. It’s my second time riding with them and will happily ride again.
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi michaelryba2, Thank you for the kind words and wonderful review! We appreciate you rating us five-stars and we are so pleased to know that our wranglers helped you have a wonderful time. We hope you'll be back to ride with us again soon! Happy Trails!
Written August 19, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Christian T
2 contributions
A ride to remember
Jun 2020 • Family
My family and I had an unbelievable experience on Jacob's Ranch sunset trail ride. Initially Jax explained the experience to my wife over the phone and was really informative. Ivy and Carl were our guides and they helped us along the way. We highly recommend this ranch and staff. The horses were amaxing as well, beautiful animals.
Written June 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Vacation639601! Thank you for the kind words and wonderful review! We appreciate you rating us five-stars and we are so pleased to know that our wranglers helped you have a wonderful time. We hope you'll be back to ride with us again soon! Happy Trails!
Written July 2, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CityLights M
1 contribution
5 stars!!!
Jun 2020
Great experience! We decided last minute to take our kids for a horseback ride, Jacob's Ranch was phenomenal! Our guide Sheryl was friendly and patient, and helped our kids all throughout the ride. She even put our son on her horse with her when my husband needed a break toward the end of the ride. We took the 3 hour ride, it was the perfect amount of time for us, and included a ride up onto one of the beautiful plateaus at the base of Zion. A wonderful experience, we highly recommend!!!
Written June 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi EstherAlyce! We are so honored to receive your wonderful review! Your recounting of your time with us is exactly what we strive to impart upon our guests. A day filled with adventure. We're so pleased you took the time to rate us five-stars and leave your experience for other travelers to read. We hope you will be back to ride with us again sometime, we wish you all the best!
Written June 29, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ana
2 contributions
Magical!
Jun 2020
It was absolutely fabulous! Our part of six had ages ranging from 9 years old to 51 years old. Both Joshua and Carl our guides were exceptional and took care of all our needs. They were thoughtful, caring, funny and made sure we knew what we were doing once we got on the horses. The whole process from the reservation, finding the place, meeting our horses and riding out into the desert was easy, pleasant and memorable. This is one experience our children will never forget! Jackson was also great to speak to over the phone. Kudos to Joshua and Carl for making horseback riding in Utah a beautiful experience! Wear and reapply sunscreen, wear a hat, and pants!
Written June 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi 3TravelingTurtles! Thank you for the kind words and wonderful review! We appreciate you rating us five-stars and we are so pleased to know that our wranglers helped you have a wonderful time. We hope you'll be back to ride with us again soon! Happy Trails!
Written June 29, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Krisit B
1 contribution
Lacking customer service
May 2020 • Family
I was very disappointed with the customer service of the ranch hands. They were on their phones intermittently, sat down in the few seats available, did not offer help getting off our horses, and just generally seemed reluctant to offer help. The worst part was letting my son get on a horse they new was skiddish and did not give him pointers of how to speak low and slow to him. So when they let him out in a big open field the horse took off and would not stop. My son fell off and hurt his back and got a concussion. The head ranch hand SLOWLY walked over and did not ask if he was ok, just told him to get up. When I asked if he could switch to a slower horse I was told the other ranch hands needed the gentler horses. Furthermore it seemed like there was a bad vibe between the ranch hands and it did not feel like a team atmosphere with an eagerness to make the customer happy. At such a steep price tag I would not trust you will be cared well for.
Written May 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Do you really think anyone will believe that our experienced wranglers need the gentle horses? We are not sure what angle you were trying to work, but your comments are at best disingenuous and complete utter nonsense. Fortunately, anyone who reads this dribble will see it for what it is.
Written May 26, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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