The Soap Factory

The Soap Factory, Provo: Hours, Address, The Soap Factory Reviews: 4.5/5

The Soap Factory
4.5
Monday
12:00 PM - 9:00 PM
Wednesday
12:00 PM - 9:00 PM
Thursday
12:00 PM - 9:00 PM
Friday
12:00 PM - 9:00 PM
Saturday
12:00 PM - 9:00 PM
About
Open again! Make your own custom soap/lotion/scrubs and more with all-natural ingredients. $5 entry fee / person, all products an additional $0.05/gram. Awesome activity for kids and adults alike - no age limit. Great for dates, families, everyone will have a great time!
Suggested duration
1-2 hours
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4.5
71 reviews
Excellent
54
Very good
9
Average
6
Poor
1
Terrible
1

Trix
Orem, UT4 contributions
Jul 2021 • Solo
It was a little hard to find but the crafts were well worth it. I made two soaps and there were so many examples and the music was nice. It was very clean and it had plenty of supplies for what mold you want for the soap. Deffidently will go back
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dustin S
Provo, UT6 contributions
Feb 2020 • Couples
It was hard to find. A little door that led upstairs.
It was fairly busy, 20+people.
The people in front of us had been there before. So we sort of followed their lead.
Felt disorganized and under staffed.
Was hard to find a mold for the soap. And we were not sure what is to use.
And then we had to wait awhile to get soap.
Think it could be fun if your party were the only ones there. But that night they were struggling to keep up. (2 workers)
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lynn H
2 contributions
Oct 2019 • Family
We brought our granddaughters here. They had a fun time. However the facilities were run down. The carpet was filthy. I felt like I was doing a craft on an old garage. The attendants did not explain the process. They spent most of the time in the back room. The selection of paint colors was limited. They were missing purple, black, red, and green. We were told they would be there on a few weeks. Brushes were old. Lots of room for improvement.
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lauren A
Murray, UT20 contributions
Jun 2019 • Friends
I visited the Soap Factory on a Saturday afternoon. It was pretty busy but we were helped pretty quickly. I made two different soaps and they turned out great! They have all different molds you can choose of different shapes, characters, letters, numbers. Then they let you choose the essential oils you want. I plan to go back to make gifts for Christmas. It was a great experience and ended up being about $8 to make two small soaps.
Written June 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Celeste'n Steve... B
Spanish Fork, UT3 contributions
Dec 2018 • Couples
I had never been to a place like this before. It was a fun activity, it could be as long or as short as you want.
Written February 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CallTrips
Sammamish, WA18 contributions
Dec 2018 • Family
A fun creative take on something so simple - soap. Great shape options for all occasions. Lots of scents and colors to choose from. We had a comfortable table to ourselves to work together on our creations.
Written December 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brent S
Provo, UT50 contributions
Oct 2018 • Family
I had a great time with my grandson making some soap and decorating them. It was fun, interactive and entertaining. However, the quality of the soap is very poor and my grandson was disappointed the first time he used the bar. It disintegrated into nothing on the first use.
Written December 9, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raina E
Mesa11 contributions
Oct 2018 • Family
My kids and I had a great time making soap! It reminds of As You Wish pottery painting place in Az. The ladies were sweet and very helpful!
My kids 10 and 13 yrs old gave it a 10!
Afterwards we played some games that were available!
Written October 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kishi10
1 contribution
Aug 2018 • Family
Showed up at opening on a Thursday and they were not there. Had a sign that they would be back at 6:30. So not cool as it is suppose to be drop in, with no reservations. I drove over 30 minutes to come and they wasted my time. Probably will not wate my time coming again.
Written August 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
I am sorry this happened. The day you came, an employee forgot they had committed to covering someone else's shift, and we opened over an hour late. We have moved to a different scheduling process in hopes that it will eliminate this problem for the future. The "back at 6:30" sounds like our open/closed sign, with the clock hands turned to the wrong time. They should always be pointing directly upward - to 12:00 - and 6:30 would be pointing down. Whether it was purposeful or accidental (bouncing against the door) that moved them, I've asked everyone to be aware of the hour hands as they flip the sign each day. I apologize for the lost time and inconvenience we caused you. I've tried to build Soap Factory as an inviting place, and drop-ins - often traveling from out of town - are our main customers. I realize there isn't a way to make up for time and planning, but I'd love to extend free lab fees to you and your party if you'll give Soap Factory another chance.
Written August 18, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Cgayle98
Austin, TX533 contributions
Aug 2018 • Solo
Kids 7 & 3 equally enjoyed making their own soap. Hostess was a bit stressed as she was working solo and loads of people were there. She was unable to use our credit card even after 3 attempts and nearly 30 minutes trying. The kids grew impatient and we had to leave without their soaps !
Written August 12, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about The Soap Factory

The Soap Factory is open:
  • Mon - Mon 12:00 PM - 9:00 PM
  • Wed - Sat 12:00 PM - 9:00 PM