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All Resort Express

Park City, UT
+1 800-457-9457
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Waited at the airport over 40 minutes for pick up!

Trip was booked in advance, they new the flight arrival time but we still had find desk at the... read more

Reviewed November 13, 2017
MKG1222
,
New York City, New York
Very reliable

They pick you up on time, clean, friendly drivers. Either at airport or your hotel. Newer vans... read more

Reviewed September 12, 2017
Eileen C
,
Ramona, California
Read all 53 reviews
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Overview
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As Utah's leading transportation company, and one of the largest transportation companies in the country, we offer a fleet of over 200 top-notch vehicles. With competitive pricing, a main office that never closes, and kiosks in both airport terminals, All Resort Group is at the forefront of leisurely travel. We are the only company with a full range of vehicles and services under one roof. As a result, we offer a wide range of travel options, including: limousine transfers, shared ride shuttle, chauffeured as-directed service, car rental, in-town taxi, cross-canyon shuttles (winter months), charter buses, and group transfers. Safety is our number one priority. Drivers are hand-selected to ensure safe, reliable transfers for guests, and they undergo diligent screening, training, and area familiarization. Our staff is trained to recognize weather and road conditions that may affect travel, to help provide superior Guest Services. (All Resort Group, Inc. is honored to call itself the umbrella company for the following branches: All Resort Express, All Resort Limousine, Park City Transportation, Premier Transportation, Lewis Stages, Xpress4Less, and Super Shuttle. Merging the branches enables us to create more solutions for guests. For example, if all the vehicles are booked in one division, we can simply pull vehicles from another brand).
  • Excellent66%
  • Very good7%
  • Average9%
  • Poor3%
  • Terrible15%
Travelers talk about
Open Now
Hours
Hours Today: 12:00 AM - 11:59 PM
Suggested Duration: 1-2 hours
LOCATION
Park City, UT
CONTACT
Website
+1 800-457-9457
Top Selling Tours & Activities in and around Park City
Write a ReviewReviews (53)
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"slc airport"
in 7 reviews
"great service"
in 6 reviews
"return trip to the airport"
in 2 reviews
"the salt lake city airport"
in 2 reviews
"shuttle service"
in 2 reviews
"deer valley"
in 3 reviews
"van"
in 7 reviews
"driver"
in 31 reviews
"curbside"
in 2 reviews
"resort"
in 14 reviews
"condo"
in 3 reviews
"riders"
in 2 reviews
"skiing"
in 3 reviews
"lift"
in 2 reviews
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1 - 10 of 50 reviews

Reviewed November 13, 2017

Trip was booked in advance, they new the flight arrival time but we still had find desk at the airport, called them and waited for over 40 minutes!!! Seriously?

Thank MKG1222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2017

They pick you up on time, clean, friendly drivers. Either at airport or your hotel. Newer vans. Online reservation system.

Thank Eileen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2017

We had two drivers shuttling us to and from SLC to Park City and both were over the top friendly. This was a pleasant surprise since we've been in other shuttle services at other locations many times. This company was notable. And we loved their...More

Thank TravelinWillers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Manager at All Resort Express, responded to this reviewResponded August 1, 2017

Thank you for the great review! Our drivers are the key to any shuttle service, and they love hearing feedback like yours. We hope to see you again next time you travel to Utah!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed July 15, 2017 via mobile

Treated at the airport and waited 60 minutes. No car. Took a taxi instead. Never again. Get a taxi or uber instead

Thank Luxfamtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Manager at All Resort Express, responded to this reviewResponded August 1, 2017

I'm sorry to hear about your experience, please accept our apologies. 60 minutes is far outside of our acceptable wait time, even for shuttle service. Please email me at jjulander@allresortgroup.com so we can make this right for you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2017 via mobile

All Resort Express was incredibly helpful in transporting our group from all over the US from and to the airport. We had provided names and flight itineraries well in advance and emailed the shuttle reservations to each participant. It was flawless with friendly, helpful drivers....More

Thank KaneoheSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Manager at All Resort Express, responded to this reviewResponded August 1, 2017

Thank you for the wonderful review. We love helping out with the Wounded Warrior trip every year, and we're glad it was such a good experience for you. Thank you for tipping the drivers. If you'd like to adjust your tip amount, you can do...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2017

We booked a shuttle SLC - Park City on-line from overseas. On arrival after 25 hours travel and 4 airports All Resorts knew nothing about it! Compliments to them that their staff stepped up and made some quick decisions. They put us priority on the...More

Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Manager at All Resort Express, responded to this reviewResponded August 1, 2017

Chris, thank you for your feedback. You're correct that our booking system is undergoing an overhaul. We hope to prevent issues like this in the future. Thank you for the 4-star review, we're glad our agents were able to fix the issue for you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2017 via mobile

All Resort Express provided us pre-arranged transportation to Park City from Salt Lake City. The vehicle was clean. The driver courteous. Water was provided. Our only issue was the 30+ minute wait st the airport.

Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Coordinator at All Resort Express, responded to this reviewResponded April 10, 2017

Maria, thank you for the great review. I'm sorry to hear about your wait time at the airport. Could you please email me with your last name and/or confirmation number so I can get to the bottom of this? jjulander@allresortgroup.com Thank you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2017

The driver had trouble loading our suitcases and ski gear. When more passengers arrived he just put their gear on top of ours....only to realize later that we were to be delivered first. As he drove from the Salt Lake City Airport to The Canyons,...More

Thank crystal27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Coordinator at All Resort Express, responded to this reviewResponded March 29, 2017

I'm sorry to hear about your driver's poor etiquette. Would you mind emailing me with your full name and/or confirmation number so I can make sure he's getting the training he needs? We also want to make this right for you. jjulander@allresortgroup.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2017 via mobile

Booking online is a disaster. The fields to enter flight information and pickup times is extremely confusing and cost us being late to our return flight home. Their phone support is terrible. When called, they kept offering me another ride that wouldn't get me to...More

Thank Joe J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Coordinator at All Resort Express, responded to this reviewResponded March 27, 2017

Joe, I'm so sorry to hear about your experience. Our booking process is under revision, and I'm sorry it gave you trouble. Could you email me with your last name and/or confirmation number so I can see who spoke with you on the phone during...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2017

I was really pleased with All Resorts' service getting our group of 8 to/from SLC-Solitude with a full load of luggage and ski gear. Very friendly drivers, patient and welcoming, and 100% on time. Thank you!

Thank soozieQzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenni J, Marketing Coordinator at All Resort Express, responded to this reviewResponded March 19, 2017

Thank you for the great review. I'm glad to hear that everything went smoothly. Thank you for riding with us & we hope to hear from you the next time you're in Utah!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Ask a question
Questions & Answers
mmg0g0
November 28, 2017|
Answer
Response from MKG1222 | Reviewed this property |
Call All Resort Express at 801 555 5555. They are the transport service to the hotel and they have a kiosk at the Airport. They should be able to answer all your transport questions.
0
Votes
SoFlaBill
December 13, 2016|
AnswerShow all 2 answers
Response from Jenni J | Property representative |
I'm sorry no one answered you sooner. For the shuttle, the first guest is $39 one way & the price goes down from there. (Two guests are $68, 3 guests are $87, and every guest after that is $19). We offer private SUVs for... More
1
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