Pre-Booked 3 weeks in advance for our 25th anniversary, a surprise for my wife. Sent a text confirming the schedule, never received a text back. Morning of our booking we received a call canceling the experience. No explanation was given, no offer to rebook, "we...More
Park City Balloon Adventures
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Wow!!! What more can I say.... this is a once in a lifetime experience. It is a little pricey... we got the summer special at $200 per rider.... but well worth it. The history and knowledge that was shared was invaluable. Wild Bill offered an...More
Wild Bill was our captain. He was chock full of information, entertaining, and most importantly made us all feel comfortable in the air. Making reservations/ pick up at the hotel were flawless!! The early wake up is so worth it. Such an amazing way to...More
No one called back after multiple messages left by myself and the concierge where we were staying. Thus, I would not rely on them to be careful providers of this experience.
Horrible customer service! Checkout the Google reviews before deciding to book with this company. They have cancelled on us multiple times with no end in sight.
Miles was easy to deal with, and Tom gave us a fantastic flight. I have read some reviews where people were disappointed by last minute cancellations. This company employs only FAA certified balloon pilots. I trust their judgement about flight safety. My wife and I...More
I booked a balloon adventure for 12 people with Miles months in advance and even called to reconfirm shortly before our arrival. We were scheduled for 6/8/18. We all got going at 6am to meet him at Starbucks (the meeting place) by 6:30am. We waited...More
I booked a birthday balloon flight for my wife after reading the 4.5 star reviews on TripAdvisor. Unfortunately like other Yelp reviews we were burned by a last minute cancellation. When I say last minute I actually mean an hour PAST our scheduled meetup time....More
Miles was an awesome host. We were visiting for a few days and wanted to be able to see as much as possible. For an East Coast native, ballooning seemed like a beautiful way to see the mountains and the Great Salt Lake in one...More
Took our first balloon ride ever with Miles and his team. Miles educated from the moment he picked us up. The guys helped get the balloon ready and before we knew it we were flying over the Utah landscape. The motto is quality --not quantity...More