Soldier Hollow

Soldier Hollow, Midway

Soldier Hollow
4
Ski & Snowboard Areas
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
173 reviews
Excellent
85
Very good
47
Average
13
Poor
10
Terrible
18

embeyfar
Salt Lake City, UT74 contributions
We went tubing here last year and had a blast! This year we couldn't get a tubing reservation, so we did the cross country skiing instead (basically the same price for either activity for our family). It was affordable for skiing (but I thought expensive for tubing) and a good way to introduce our kids to skiing and learn they don't like it and they're a bunch of wimps. I'd like to come back again and do either activity in the future.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

gregaustex
Austin, TX267 contributions
For $20 you get to enjoy the tubing hill for two hours. This was plenty of time for my family since we were lucky to go on a day when it was not crowded. The conveyor belt gets you up the hill with no effort and you can ride on a single or double tube. We all enjoyed this activity a great deal!
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Red Dancer
Azle, TX5 contributions
This place is easy to find. Getting tickets ahead to time is easy and the tickets are good value. It was obvious where to go for the restrooms and they have good spaces inside at the check in to change into outerwear. Looked like they also have gear to rent there too. The haus was warm and inviting with tasty snacks and good cappacino. The wait staff at the snack bar was very friendly and so were the check-in staff. The tubeing course was well looked after and the moving walkway kept us going to the top. The tubes are spacious and in good shape and the pans worked for good slides. The course was LOTS of fun, and for a first timer 68 year old I made it through with lots of laughs and screams too. It seemed to go faster when I was with my friend in her tube and together we picked up good speed. There are nice young men in yellow jackets keeping the starting area clear and helping people when needed.
Written February 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Cami C
1 contribution
Family
I was super disappointed with the way things were run. There was only one person at the top of the hill directing people and they wouldn’t say anything unless you asked them directly. They closed down the hill for almost 45 minutes with no explanation/communication and pretty much every employee seemed extremely uninterested in their job. No crowd control, safety precautions and the snow was ice and dangerous. For $27 I was extremely disappointed with the quality of the experience. Waste of money and I won’t be coming back.
Written February 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Heather
Simpsonville, SC1 contribution
Family
I had two very disappointed little boys who did not get to drive mini snowmobiles. I called in advance to ensure that they were available this year and was frustrated to find that they were not being staffed the day we went. Three workers sat at the counter to tell me that they didn’t have adequate staffing to run them. To make matters worse, we had gone earlier than our pre-purchased tubing time to allow lots of time for snowmobiling. I asked to change to an earlier tubing time or for a refund instead of waiting to go tubing. Both requests were denied with terrible customer service.

The actual tubing was fun, but it was terribly organized and very crowded.

Bottom line: The staffing management, customer service, and organization were terrible. Most businesses are struggling with the impacts of Covid, but that is not an excuse for such terrible customer service. If you want to go tubing in the Park City area, go to Woodward instead. If you want great customer service, go to Wasatch Excursions.
Written February 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

mu51c10rd
Lehi, UT189 contributions
There is so much potential with the tubing hill there. The actual lanes are fun, and there is a magic carpet to bring you back to the top. However, the line is extremely long, and it takes forever to get back to the top and ride again due to the sheer amount of people they let in for each 2 hour block. I think I would rather pay more for less people than do that again.
Written February 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Janet F
2 contributions
If I could have rated this experience a zero, I would have. Terribly run, poorly staffed. No signs or directions upon arrival at the venue. Only two employees at the top of the hill, not all the shoots were open. Mass chaos, no one directing people. Random rules such as "two people can go down this shoot but not this one". Very icy, very slick. Nothing like having an employee say to you "make sure you drag your feet once you reach the cones or you will crash and get hurt". Say WHAT??!!! We went at 6pm, it was dark, no idea WHERE the cones were (especially if you end up riding backwards). My 12 year old daughter and I went down once and we were done. My husband and boys (15 and 18) went down twice and then called it quits. None of us felt safe. We would NOT recommend and would definitely NOT recommend for young children. My 12 year old couldn't even reach the ground with her feet so if she hadn't ridden linked to my husband, it would have been a disaster.
Written December 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Megan S.
2 contributions
Friends
The tubes are nice and the hill is fast.... too bad I only got 4 runs in 2 hrs due to the horrible lines! Wait time was about 25-30 minutes (in line at the bottom of the hill). They sell wayyyyyyyy too many tickets. I’d rather pay more and have fewer people there. The fact that 2 of the tubing lanes were closed made it even worse. There was no social distancing evident, and people working seemed so bored and uninterested in their job.
Written February 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

tcastro2019
2 contributions
My family had an amazing time Tubing here. It wasn't too cold and the track was excellent. We went at 12-2 time slot. The line for the "magic carpet" moved steady and for my boys that didn't want to wait they just walked up the hill. I don't get the bad reviews, there was plenty of direction on where to go and what to do. My son even left his tube with his hat and gloves and went to the bathroom, when he came back it was all there waiting for him. This place is worth going to. Have fun!!
Written January 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Donnalynn M
1 contribution
Family
We have gone for many years and it’s been so fun. This year during our 2 hour block we only got to sled 4 times down the hills. Too many people in our block of time. The walking sidewalk is slower, they space you out too far and don’t allow you to walk. It took the same amount of time to walk up the hill as ride. Poor planning at the top made for a difficult entrance to the hill- they clearly did not think this one out! Saw several people fall hard. We won’t be going here again- going to try one of the other spots in Utah.
Written December 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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