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About Club Rec
ClubRec Provides Snowmobile, Boat, PWC, UTV Tours & Rentals. We specialize in offering the best on site location Tours & Rentals in Utah. We have a location at the Monte Cristo Utah snowmobile complex that offers hundreds of miles of tails, Meadows and mountain snowmobile riding. We also rent boats, Jet skis, canoes, Sups's, Kayaks, Inflatables & Much more at out on site lake marina locations at Pineview Reservoir, Willard Bay, East Canyon reservoir & Starvation Reservoir. We also rent Jeeps, UTV's, Fat tire Mountain bikes, Snow shoes and Cross country skis from Our Eden Utah Location where we also sell Water sports and Outdoor gear. We would love to show you what northern Utah has to offer, we are within an hours drive of Salt lake City, Park City, Ogden & Logan Utah.
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CamiBAA wrote a review Aug 2020
Helsingborg, Sweden18 contributions6 helpful votes
HOW TO PROTECT YOURSELF FROM THIS DISHONEST COMPANY: Club Rec knows they have you in a corner because they're the only ones with rental boats available at Pineview''s marina. You need to be VERY WARY about entering a contract with these people. If you don't strike the unfair clauses from their contract, have them mark a map of known hazards and video your conversations with them, they will repeatedly LIE and claim they warned you. Here's how to protect yourself, and ultimately, how you can sue them if needed: 1) Have them mark known hazards on a map. Club Rec legally owes you a duty of care as their customer to warn you of known hazards on the reservoir. In our case, we strictly adhered to what few instructions they gave us and still hit an unmarked sandbar when nowhere near the shoreline. Club Rec charged us $1500 and sent us home after 30 minutes of fun ( $374.84 down payment for rental, second charge $750.75 for the prop and third charge $374.74 for the rental). Since this fiasco, I've called three boat rental companies. Standard industry procedure is to give renters a map of the reservoir, marking where the known hazards are. Club Rec not only failed to do that, they also failed in their duty of care to tell us that they a) knew the reservoir was dropping several feet per day; b) knew there was a sandbar in the eastern area of the reservoir of which they failed to notify us (you'll see from their comments that they seem to know exactly where it is) and 3) failed to notify us that the boat had a depth gauge. If they fail in their duty of care to you (again, video your conversations because they'll lie about them), you can bring a negligence claim against them for money damages. they'll insist they didn't know about the hazard, but your attorney will have ways of showing they did. See if they'll have the courtesy to mark the map. Probably not but you can try. 2) Strike the clauses in their contract that say if you sue them you have to pay their attorney fees. Do this in advance because if they won't agree, just go to a different reservoir since they're the only ones who rent on Pineview. See? They have you in a corner. Be very careful. 3) Strike the clause in their contract that says they can charge you any amount they feel is reasonable for time their boat is off the water (mind you, largely due to their own negligence in their duty to warn you of hazards) In the first 30 minutes of our rental, we were pulling our son over the east bay, far from shore, when we heard the prop grind. We could not deduce what it was. Maybe we hit a school of fish?There were no buoys or any indication of shallow water, no weeds, no light color in the water and other boats were recreating in the immediate area, and again, we were far from shore. It took a long time to empty the tanks so we could take the boat back to the dock and have them pull it out of the water. That's when we learned the prop was bent. The young cocky manager charged us $1500 and basically told us to go home despite still having two hours of rental left. He acknowledged that Club Rec knew the reservoir was dropping several feet per day. (Don't ya think maybe Club Rec has a duty to share this knowledge with customers who have less experience with the reservoir? )When we asked him to please replace the prop we had apparently just purchased for $750 so we could at least enjoy the time we had remaining, he unapologetically said they had none in storage. Just know that if anything goes wrong, Club Rec only has their own back and will take no responsibility for their contribution to any problems that arise. They will lie about meeting their duty of care, so record all interactions.
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Date of experience: August 2020
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K P wrote a review Aug 2020
Salt Lake City, Utah53 contributions9 helpful votes
We rented twice in the same weekend from this company. We rented 2 jet skis for 2 hours and 1 Can Am for 2 hours. There were three of us (2 adults, 1 child). This was not the least expensive place to rent from in the area but probably the most convenient due to being right on the water and right across from Wolf Creek Resort (were we stayed) The jet skis were rented at Pineview, the staff was friendly and helpful. It was very convenient that you could rent/pick up right on the water. You can bring small items such as water bottle, phone, wallet, etc. (there are two small storage compartments on the pwc). You can bring your own life vest or they will provide. We had water shoes, which was better than wearing flip flops or running shoes, because you will get wet/splashed. Two hours was plenty of time to ride to all three areas of the reservoir. We did not have any problems with the pwc and we tried to followed all instructions given (speed, 150ft from boats, etc). Things to take in account are to arrive early (get through pay station $18, wait for service, paperwork, inspection, and receive instructions). There was an additional fee for insurance ($20 per pwc and you have to pay for the gas that you use $45ish). Over all it was very fun, worth the money and the memories. The CanAm was rented from the Eden location, which was easy to find and the girl there was very helpful and friendly. She talks and gives instructions fast so be alert and ready to receive them. The CanAm was street legal so it was great to be able to drive it through town. It was pretty loud but tolerable, make sure to bring sunglasses or something to protect your eyes, we also wore our face masks to help with the dust and dirt. There are cup holders for 4 water bottles. Helmets are not required but recommended, you can bring your own or use theirs. The gas is not included so be prepared to stop for gas on your way back and to wash the UTV (this can take 10-15 mins so plan accordingly). Other things that you should be aware of is if you are planning on doing trail riding the trails are about 15 mins from the pick up/drop off place so if you count the time to get to and from there, gas, and wash that is about 45 mins of your time so you'd probably want to reserve for at least 2 hours or more. If you are just wanting to drive around town 1-2 hours is probably plenty. Also, I didn't notice it on the website (I couldn't have missed it) but they do a $1000 hold on your credit card just in case (it's refunded as long as there is no damage) and ask for your auto insurance information. Again, I would arrive a few minutes early for paperwork, inspection, and instructions. Overall we had good experiences with both locations and would rent again.
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Date of experience: August 2020
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Christie G wrote a review Aug 2020
1 contribution
Fun times with my family and the very nice staff... the staff at the Willard bay marina we so professional and kind. They were so accommodating and nice. We will totally come back! Thanks Emily Slama
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Date of experience: August 2020
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Sarahi M wrote a review Aug 2020
1 contribution
My experience was really great miranda was awesome on her customer service I would totally go ahead and rent from them again the price is awesome I would totally recommend to go here!
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Date of experience: August 2020
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Cody R wrote a review Aug 2020
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Excellent customer service and top quality boat. Everything was handled professionally and smoothly.
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Date of experience: August 2020
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