Whisper Ridge Cat Skiing

Whisper Ridge Cat Skiing, Eden: Address, Phone Number, Whisper Ridge Cat Skiing Reviews: 4/5

Whisper Ridge Cat Skiing
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Whisper Ridge is a premier Heli and Cat-Skiing provider operating out of Eden, Utah. The company boasts over 70,000 acres of private, skiable terrain nestled in the Wasatch Mountains in Northern Utah. The largest private backcountry ski resort in the world, Whisper Ridge has a fleet of 10 custom PistenBully snowcats, two dedicated B3 and one 205++ helicopters, 50 performance Polaris snowmobiles, and 10 luxury mountain yurts. Located 60 minutes north of Salt Lake International airport. Whisper Ridge provides world-class powder skiing and snowboarding experiences for passionate adventurers from all over the world.
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More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.0
56 reviews
Excellent
39
Very good
2
Average
3
Poor
4
Terrible
8

Bmuller18
6 contributions
Mar 2020
A friend and I booked two days of heli-skiing with Whisper Ridge to celebrate our 40th birthdays this year. Everyone at WR was so friendly and a big part of why the experience was so enjoyable. Special thanks to Nicolette and Cory for making it all happen and our absolutely pro guides Wes, Vince and JT, pilot Cody and everyone else that makes Whisper Ridge tick.

With limited snow 3 weeks prior to the trip, there was a lot of negative expectations from others in the area but we still had a 2 great days of heli-skiing. Each day with several untracked descents with quality pow and 7 runs each day. We also did some exploring and joined Wes on a first descent of a face on the WR property, not great snow on that run but a 1st descent made for a major highlight of the trip. I would have liked to get a wider range of more challenging terrain but steeper and more exposed options were not accessible due to snow quality and avalanche concern. We still had an absolute blast and would definitely recommend the experience to anyone considering it.

Only complaint: I know there is a ton of prep time that goes into any day of guided heli-skiing but I really would've appreciated an earlier start to allow for a few more runs each day, more accurately reflecting the WR website information.

Something to consider: The first day we were supposed to fly brought low clouds and freezing rain that led the pilot Cody to call it off. WR was kind enough to provide us with PowMow tickets so we were still able to ski all day. Luckily, we had left an extra open day in our schedule to account for weather so we were able to fly the next two days. I would strongly suggest planning extra/alternative days, particularly for heli, but also for cat skiing if/when weather doesn't cooperate.

Thank you Whisper Ridge again for an unforgettable experience!
Written March 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael S
Reno, NV16 contributions
Feb 2020
Maybe I didn't understand what I was booking when I first set it up, but I expected the cats to be filled with other skiers of similar skill level, resulting in more difficult terrain for the higher level skiers. But it was a mixed group of kids / families, elderly skiers, and money skiers with little to no experience. The terrain was gradual and overall a little boring, the runs were fairly short. The guides were great for the most part, and did find us some good snow both days I went out, they made the best of the conditions we had. But for the price vs. the terrain you get to experience and the number of runs you get to do, it was not worth it. It was worth maybe 1/2 or 1/3 of what I actually spent.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard W
San Clemente, CA1 contribution
Feb 2020
Nicollette trip contact was off the charts in her care and set up of the trip .
We ended up in odd weather patterns but they diverted to another location that turned
out to be fantastic . Guides Eve and Charlie were helpful and responsive . I can fully recommend their whole crew. The conditions were not ideal but trip turned out to be awesome . Fun Back Country Skiing
Written February 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JTV
6 contributions
Jan 2020
We have skied with Whisper Ridge since they opened 5 years ago. We have always had a good time with the guides finding the best possible conditions and runs for each particular day. We have had some issues on different days that we have gone , but Whisper Ridge has always made it right making us loyal customers. They provide a full day of skiing and although some runs are short we often have had 12 runs.
Written January 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Thomas Healy
5 contributions
Jan 2020
Wow What incredible experiences I had at Whisper Ridge this winter. It was so good I went 3 times this season. Nicolette made it all happen smoothly. The staff makes you feel welcomed and very comfortable. Their rental selection is right on Max is the man. Just sit back and relax you are in good hands. The guides hooked us up. Cant say enough about this place. Just come with an open mind and it will be alllllll good. See you next winter.
Written April 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael B
Park City, UT59 contributions
Jan 2017 • Friends
I really don't like giving bad reviews so I will point out the good and bad. Good first. John our guide was great.
When we arrived at 8:00AM we were told that we could only ski the lower less steep tree areas because of avalanche danger. Don't you think when you pay $500 per person that this would have been nice to know before we traveled 2 hours? Also, on the website it says there are a max of 12 people per cat. When we left base we were all full with our 12 and then we are told we will be taking a detour to pick up 2 more at the yurt making it a very tight fit as well as 2 more people to track up the snow. We spent most of our day inside the cat with only 600-800 of vertical each run. Sorry Whisper Ridge I think you need to communicate with your customers better and offer an alternate day if your terrain isn't skiable for whatever reason. They are a new operation and maybe these are growing pains but we paid full price and expected much more. 9 runs average 700 vert is only 6300 ft. I can get that in an hour at Park City on a pow day.
Written January 25, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Michael B, Thanks for posting your review, we try and do our best to use the feedback to improve. I apologize your cat-skiing experience did not meet up with your high hopes. It sounds like we should have moved your trip to a different day due to avy concerns, which we do frequently with many guest groups. I fully agree with your point on communication. I’m sorry we missed this with you, and it limited your runs/vert. Avy/saftey issues are in some cases a judgement call by the guide in real-time, but many times are known in advance. I believe we’ve improved our logistics and customer engagement since you had your trip, but we’re always looking to get better here. Also, I agree with you on the tight fit the additional members added to the cat-skiing group. While our cats are actually rated for 14 passengers, we max our booking occupancy at 12. If we run into any mechanical issues (happens occasionally with our heavy equipment in the backcountry), we use the extra capacity to ensure all guests have the ability to ski. I apologize this made your trip less convenient/comfortable, and we definitely try to avoid this situation if possible. I am glad you thought your guide John was great. We employ some of the world’s best ski guides and outdoor adventure athletes here at Whisper Ridge. I’ll be attempting to reach out for a quick phone call over the next little bit to see if there are any other details or context that might help us improve even more. Thanks Mike.
Written February 23, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Josh R
1 contribution
Jan 2018 • Friends
I am really bummed to write this review. I have tried to work things out with operations manager Wes but after all efforts have failed.

Short version: If you want an exciting day and diverse terrain then please ski elsewhere. It is simply not worth what they charge and we wound up skiing the ‘warm up lap’ all day long. We have had much better experiences elsewhere.

Long version: We skied with Whisper Ridge in late January 2018. After calling the day before to check conditions we were told "hearing great things on the radio". We skied off of the same small ridge all day long, taking the same cat trip back to the top over and over again. All day long! We often crossed our own and others tracks and all runs (verified by my go pro video) were between 40 and 50 seconds long. Whisper Ridge simply didn’t deliver. We reached out to them, multiple times, to ask if the terrain just wasn’t available or if our experience was typical and can’t even get a response at this point. If we were going to be on VERY limited terrain I feel that we should have been informed and not changed the full amount. Very disappointed!
Written January 29, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Josh R, Thanks for taking the time to submit your review of Whisper Ridge. I’m sorry your cat-skiing day was lackluster. We feel your pain, and apologize for your experience. We clearly should have pushed your trip to a different date, as we did with several guest groups in 2018 due to conditions. We were super eager to ski our guests last year, and likely overestimated our conditions. With over 70,000 acres available in the resort, skiing the same run for a full day must have been the result of cascade of issues (snow quality/quantity, avy/safety concerns, skier ability in a companion group, guide/driver run selection, cat mechanical issues, etc). We hope you’ll try us again. The snow conditions this year have been out of this world. I was out with a group yesterday that skied ~8-10 unique runs without any repeats. I think this experience would be more of our norm, and I apologize again we didn’t deliver for you. I’ll be reaching out with a quick phone call in the next little while to glean any other details that might help us improve. Thanks Josh.
Written February 23, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DrewWill8
1 contribution
Feb 2019 • Friends
Extremely disappointed with my Whisper Ridge experience. I would HIGHLY recommend looking elsewhere if you’re interested in cat skiing. We had a group of 12 people (multiple who flew in from out of state) ready to ski for a friends birthday. The night before we were supposed to ski we were informed that our ski day had been canceled. This was after we were promised this could not happen. We were informed that there was nothing they could do (even though there were other groups going out that day). We tried to maintain communication in hopes that we could go later in the week but were constantly ignored and pushed aside by Whisper Ridge management. Major bummer seeing as we were all looking forward to an awesome ski day and had coordinated this trip for months but WR couldn’t work with us and help us get out on the mountain.
Written February 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Brennan
2 contributions
Feb 2019 • Friends
We booked with Whisper Ridge several months ago. We scheduled and paid for a large group of 12 people for the middle an excursion in the week. Because we each have families are are working professionals, we all made family arrangements and took vacation time for the big event. Two people traveled from out of town to attend. About 14 hours before the excursion we got a call that the cats had broken down and they would not be able to accommodate our group. The owner promised to make it up to us by arranging for something the next day or the day after. That never happened. To make matters worse, the owner's story as to why he could not accommodate us continued to change. Based upon my experience I cannot recommend Whisper Ridge nor would I trust them in the future.
Written February 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paul
Oakland, CA1 contribution
Feb 2019 • Friends
We opted for Whisper Ridge over Park City Mountain Cats and I sincerely regret it. I grew up in UT but live in CA now. Was flying in for a cat ski day with friends, we booked months ago on the claims that they have the most working cats around.

I get off my flight the night before ski day to learn that our trip was postponed indefinitely because 4 of their 8 cats suddenly broke down. Don't worry, owner Dan Lockwood says. I'll try to get you on the heli tomorrow to make up for it! Nope, never happened. Okay, maybe we can get the cats fixed and slot you in over the weekend! Nothing. And then Lockwood basically disappeared. No updates on the cats, no effort to reschedule our group. He goes dark for 3 days, then cryptically texts us: "sorry, bad cell coverage. will call later." Still nothing. No attempts to even communicate with the group. The only reason we even got a refund is because a nice sales person felt bad for us.

I fully understand that cat ski days get rescheduled for weather. Had it happen before. But this was a mechanical issue and Whisper Ridge made zero effort to try to make it right. I run a business and would be bankrupt in a week if my customer service was half as bad as Lockwood's.

Save yourself the trouble and book with Park City Cats. Or anyone else, for that matter. I'm sure the Whisper Ridge skiing is great, but there's a good chance you'll never find out if you book with them.
Written February 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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