Southern Empress Cruises
Southern Empress Cruises
3

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

3.0
3.0 of 5 bubbles102 reviews
Excellent
24
Very good
23
Average
15
Poor
15
Terrible
25

Anita G
5 contributions
2.0 of 5 bubbles
Oct 2021 • Family
Ship is very run down and I’m desperate need of repair and upgrades. Floor boards bad, all carpet needs to be removed, literally all areas of the boat were run down. Food was marginal. Dinner was served right at sunset - best time to be outside on deck was spent downstairs eating dinner. Very disappointed and not worth $75 per person. Too bad as this is a neat idea on a lovely lake but apparently no one takes pride in the boat anymore. Won’t be back and can’t recommend it. So sad to see it so run down. We did this cruise about 11 years ago and loved it, too bad they didn’t keep it updated.
Written October 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DonnaDonna W
Branson, MO37 contributions
3.0 of 5 bubbles
Aug 2021
The boat is in desperate need of upgrades. Food looked catered and not fresh. Music....an individual with music tracks and sang songs while he sat behind the table. Did not really engage crowd.
Written August 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

vblake42
Spring20 contributions
4.0 of 5 bubbles
Oct 2020
I had read reviews and was prepared. The ship does need a major overhaul and I hadn't thought about all the stairs for my friend. It was difficult to be outside with the bugs that were flying around but we found a dark place away from the lights and avoided them. The owners were very nice and took good care of us. The food was good and plenty of it. We had chicken with mashed potatoes and corn and bread pudding dessert. The parking area wasn't large but many people had taken a taxi and avoided any hassle. It was a very nice evening and I hope the new owners will keep this lovely ship afloat!
Written October 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CASSIDY L
1 contribution
1.0 of 5 bubbles
Feb 2021
We had 4 tickets for the Valentines day dinner cruise. As many in the Conroe area know we were hit with a horrible winter storm that day. The storm that shut down all travel in our area and left many without power for many days. We received a voicemail from the manager that stated they did not have the dinner cruise due to the weather on February 14, 2021. We asked for a refund because due to our work schedules we can only attend a cruise on Sundays and all they had to offer was Saturday cruises. We never received a refund and disputed the credit charge with our bank. We just received a reply from the southern empress and they now claim the event was NOT canceled but the boat remained docked. We did not pay $458.33 to eat dinner sitting at a dock, we paid for a dinner CRUISE. I fully intend on letting everyone aware of their horrible customer service.
Written June 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lisa in Texas
16 contributions
1.0 of 5 bubbles
Dec 2019
Husband made reservations for our anniversary. The boat is in dire need of repair and looked like it could use a good cleaning. The cocktails (overpriced) are served in flimsy plastic cups. The pier area going up to the boat was buckled and in need of repair as well. Don't waste your money here!
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CW
Steamboat Springs, CO4 contributions
1.0 of 5 bubbles
Apr 2021 • Friends
We scheduled a dinner cruise for my Moms birthday and we were so disappointed. The boat is in poor condition and in need of some cleaning and updates. For the price of $280 I would have thought the food would be better. The chicken was so tough we couldn't cut it with our butter knife. The rice was overcooked and the rolls were cheap store bought rolls. Also, we thought the price would include a drink with our meal however alcohol drinks were separate which added to the cost. The worst part of ithe cruise was that the power kept going out causing a lady to fall up the stairs and hurt herself which caused us to be on edge not wanting our elderly Mom walking around. It probably went out 10 times during our cruise. We were not offered any kind of discount or refund for the trouble. I would not recommend this cruise. A total waste of money.
Written April 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danyelle B
1 contribution
5.0 of 5 bubbles
Jul 2023 • Friends
If you are looking to take a trip back in time on an older Victorian styled boat this is it! A lot of people don’t understand that the boat is meant to look like you are stepping onto something from the 18-1900s. The food was delicious, the staff was all beyond amazing and accommodating throughout the whole cruise! Dj played some of the best hits and this was definitely money well spent. Cannot wait to come back!
Written August 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jerri F
2 contributions
1.0 of 5 bubbles
May 2021
Don't waste your time or money. My husband and I took the Murder Mystery cruise this past Saturday. VERY disappointed. The boat is run down and in disrepair. You would think with the price of the cruise they could afford to at least make sure the cobwebs were gone. Will not recommend or be repeat customer for this boat.
Written June 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Teena G
Houston, TX2 contributions
5.0 of 5 bubbles
Mar 2023
My fiance & I hosted our engagement party on the Southern Empress. We loved the fact that there were 3 floors for our guests to Enjoy. The 1st floor is the dining room with a bar & stage area. The 2nd floor has the dance floor & bar. The 3rd floor is the outdoor area. The entire process was so effortless. Barbara was sweet & answered all my calls & concerns. I did pay for a company to come out & have a photobooth & wasn't told that they wouldn't allow us to use the WIFi but we still made the best of it. Also we were not told that if you bring your own cake you would have to cut it. So that was 2 things that I think are major to know but regardless we enjoyed our dinner cruise. I have done a few dinner cruises out of Kemah & was not expecting much from the food. But to everyone's surprise the food was actually good. I was kind of worried about that because we had 120 guest & they can be a pretty picky group of eaters. The capatin came & took pictures with us. Everyone loved this dinner cruise. I read alot of reviews that the old was boat & in need of repairs. Which is true but we were looking for a old moody vibes look & we got that and much more. Make sure to bring your own table decor & you will be fine. The Dj they picked for us played a buunch of great songs. Thank you Barbara & team for a successful weekend.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Roger B
Melrose Park, IL253 contributions
4.0 of 5 bubbles
Aug 2023 • Couples
Nice relaxing cruise. The ship has an air conditioned bar on it so you can buy drinks if you want. If you choose the dinner cruise they offer you a salad, the main course (we had chicken breast with mashed potatoes, mixed vegetables, and a roll with butter), and a desert. They also offer you either water or unsweetened tea with the dinner. The waitresses were friendly and efficient with bringing the food out and taking the plates away. The ship also has a DJ that plays music in the bar before and during the cruise. The negatives are the ship could use a little cleaning on the outside of the dining room. Also the dock could use some repair, loose wood boards.
Written August 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Southern Empress Cruises - All You Need to Know BEFORE You Go (2024)

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