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Main Event Entertainment

68 Reviews
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Main Event Entertainment

68 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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jacktn13 wrote a review Feb 2020
Houston, Texas317 contributions28 helpful votes
Once a month my adult children and grandsons do a family event. This month the choice was Main Event. We had a great time bowling, lazer tag, games, golf, etc. the food was good and all had a great time. The planned 4 hours ended up being 6. Good time had by all.
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Date of experience: February 2020
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Response from Justin T, Guest Relations Manager at Main Event Entertainment
Responded Mar 5, 2020
Hello jacktn13. Thank you for taking the time to leave us a review! We’re happy to hear that you had a great time with us! It is always great to know our guests are satisfied with the service they receive as well as the experience. We look forward to seeing you again soon!
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Bobby B wrote a review Dec 2019
HOUSTON, United States20 contributions4 helpful votes
We recently went to the Main Event in Webster, we had purchased the all you can play wristbands, which was fine and a good price, however we decided to have dinner there while waiting for a bowling lane to open up. First off our waiter while he was a nice guy, was probably overworked waiting on too many tables, service was very slow, as our drinks were slow in coming out and then he forgetting certain peoples orders and had to be reminded. Our food took over an hour to come out and my grilled chicken sandwich was cold. My sister n law did complain to the manager and he comped us credits for their game room, this was very nice. But then at some point in the evening I realized that i had lost my cellphone, as we retraced my steps and looked everywhere, we had asked certain employees, the front desk, laser tag area and one of the managers, but could not find it. We were about to leave when my daughter said I wonder if we can trace its location, which she did and it showed that it was still on the property, we figured out you could send it a signal where it would ring continuously in hoping that we may hear it as we walked around the area. While we searched again, the girl at the front desk held up the phone and asked is this your phone, this is the same girl that was asked twice if anyone had turned a phone in, it seemed a bit fishy to us that all of a sudden my phone appeared. While grateful that it was found it just seemed a bit frustrating that we asked twice of this person and she told us no 2 times.
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Date of experience: December 2019
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Response from Justin T, Guest Relations Manager at Main Event Entertainment
Responded Dec 31, 2019
Hello Bobby. Thank you for taking the time to leave us a review! We appreciate your visit so much and we would hate to see that visit be the only one. Please email us more details of what happened during your visit at socialmedia@mainevent.com, along with your contact information, so that we can send it to the general manager of our location for review right away! We hope to hear from you soon.
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Natali wrote a review Dec 2019
1 contribution
Wish I could give zero stars. We came 3000 miles from Idaho to spend time with our family. We were told Main Event is a "fun" place. Our experience started with a "15" minute wait. After 35 minutes we went to the front desk after watching 2 families that came after us get their lane. The front desk associate apologized and said they'd have our lane prepared which took around 5 minutes. Not a big deal it was busy. When we finally got our lane we immediately ordered food as we had plenty of time to look over the menu while waiting. After 35 minutes we were finally brought our food that was ice cold and hard. We order the chicken Nachos and loaded cheese fries. They were absolutely inedible. We were not brought our drinks so we asked Luis the person who brought our food if we could he could bring our drinks, after another 10 minutes of waiting we asked to a manager. Luis paged for her after 5 minutes he went looking for her it took a total of 10 minutes just to get "Odette" to our lane. She offered nothing to remedy the situation other than to comp our inedible food that none of the 7 of us would eat. When our hr of bowling time was up we were finally brought our drinks. Thanks for a terrible experience. After we left starving and unhappy we went Panda Express and received excellent and friendly service from a fast food restaurant. #pandaexpressforthewin
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Date of experience: December 2019
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Response from Justin T, Guest Relations Manager at Main Event Entertainment
Responded Dec 30, 2019
Hello Marshnatali. Thank you for taking the time to leave us a review! We appreciate your visit so much and we would hate to see that visit be the only one. Please email us more details of what happened during your visit at socialmedia@mainevent.com, along with your contact information, so that we can send it to the general manager of our location for review right away! We hope to hear from you soon.
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Traveler mom wrote a review Dec 2019
Houston, Texas2,847 contributions103 helpful votes
+1
We took our kids on Monday ( Monday offer is all you can play for 10:95$ after 4:00 pm). The place is incredibly nice and clean. There are arcade, mini golf, bowling and laser tag. Food was good but it took forever to come though. It is a great place for the entire family.
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Date of experience: December 2019
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Response from Justin T, Guest Relations Manager at Main Event Entertainment
Responded Dec 26, 2019
Hello travelermomus. Thank you for taking the time to leave us a review! We appreciate your visit so much and we would hate to see that visit be the only one. We have forwarded your feedback to our location for review and please know that we're working hard to make your next visit an unforgettable one! We hope to see you again soon!
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LovingLifesJourney84 wrote a review May 2019
130 contributions2 helpful votes
+1
Great staff,great games and great food! The bowling lanes are immaculate and very modern. The staff was friendly the entire visit and the food was pretty good. They also have a pizza restaurant it the menu doesn’t appeal to you. Overall I would definitely go back and may even make it a date night! 😍
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Date of experience: April 2019
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