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The Polar Express Ride

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Address: 789 Park Road 70, Palestine, TX 75801
Phone Number: 888-987-2461

TripAdvisor Reviewer Highlights

Read all 169 reviews
Visitor rating
  • 78
  • 30
    Very good
  • 19
  • 18
  • 23
Enjoyable with young kids

When our kids were under 10 this was a great adventure to take each year. The kids will have a blast in their pajamas and there are plenty of adults in their PJ's as well if you... read more

4 of 5 starsReviewed March 15, 2016
Cypress, Texas
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169 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Level Contributor
8 reviews
6 attraction reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We have taken this trip two Christmas' in a row and plan to continue as an annual family tradition, or at least until my son continues to believe in Santa. We love it so much!!! I've read some people who've complained about the whole experience but we have yet to have a bad experience. It's a bit pricey especially if... More 

Thank Melissa G
Level Contributor
7 reviews
5 of 5 stars Reviewed June 12, 2016 via mobile

I worked here last season and was very impressed by the event. I loved the atmosphere and the whole event was great. This pasy year, the north pole decorations weren't very good but oh well. I was pregnant while working last year and I plan to take my daughter this year!!! It's going to become a new tradition of ours.... More 

Thank TimeLadyOfEarth
Level Contributor
243 reviews
75 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed May 5, 2016

This is a wonderful ride through the Alps....lots of wonderful views, nice staff, good food, big windows. Switzerland is such a littlle country so you get to see a lot of it in this one ride.

Thank Joe-Lincoln-CA
Cypress, Texas
Level Contributor
4 reviews
4 of 5 stars Reviewed March 15, 2016

When our kids were under 10 this was a great adventure to take each year. The kids will have a blast in their pajamas and there are plenty of adults in their PJ's as well if you want to join in the fun. Be sure to arrive early (don't miss the train). Be patient with parking. The only unpleasant part... More 

Thank bencodes
New Orleans, Louisiana
Level Contributor
121 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed January 22, 2016

Pros: This was a really neat experience. My three year old was enthralled to be riding a train! He wasn't even interested in his hot chocolate or cookie...lol! We were on car 50, which seemed to be the most antique-looking of the ones we walked through, which we liked! It was a pretty long ride, which we were happy about.... More 

Thank lauren374
Saint Francisville, Louisiana
Level Contributor
40 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 16, 2016

You can't get much closer to the movie. The staff was fantastic, dancing/singing waiters and chefs. Totally engaged the guests. It was worth every penny. Went on the 8 p.m. ride. It'shame the locals along the route don't embrace the spirit and decorate. My grandchildren who "don't believe in santa" were mezmerized, too bad for their parents.

Thank Linden L
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016 via mobile

Our first time riding the Polar Express and we had a blast!! From the moment we arrived at the depot our kids were caught up in the magic. We would highly recommend the 8pm ride.

1 Thank Vonna P
1 review
1 of 5 stars Reviewed January 3, 2016

Booked this for my son and I cause the last 3 Christmas have been so sad, got stuck in traffic 10 minutes away and called , asked if others were stuck in traffic and they said yes , will you delay the train for a little so we can get there , NO! Called 3 times , answer was NO!... More 

Thank CHICHI1Bristol_Va
The Woodlands, Texas
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

The idea is great but the follow through is lacking. We spent over 400 dollars for 11 of us. The ride was too short. Even the kids we asking why it was so short. If you are on the wrong side of the train you will miss the North Pole (A very lack luster hole in the woods). We were... More 

2 Thank TXmama46
Cypress, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed December 27, 2015 via mobile

Wonderful Christmas family tradition. The short ride has the feel of being in the movie & book. Yummy chocolate chip cookies & hot chocolate. Awesome experience.

Thank James M

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?