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Review Highlights
Very fun!

It was very fun getting to ride the train. The train ride was smooth and the entertainment was... read more

Reviewed January 26, 2018
Fun Ride on Polar Express

This was a fun experience for my husband and me, but it is definitely geared more for kids. This... read more

Reviewed January 3, 2018
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  • Excellent50%
  • Very good19%
  • Average10%
  • Poor10%
  • Terrible11%
Travelers talk about
“train ride”(48 reviews)
“silver bell”(12 reviews)
Texas State Railroad begins service to the North Pole aboard THE POLAR EXPRESS™ starting on Saturday, November 11, 2017. The magical story comes to life the minute the train departs the Palestine Depot for the journey to the North Pole. (The...more
Suggested duration: More than 3 hours
789 E Park Ave # 70, Palestine, TX 75801-4539
+1 855-632-7729
Reviews (221)
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All reviewstrain ridechristmas carolssilver bellmagical experiencegolden ticketgift shopchristmas tripcookies and hot chocolatesinging and dancinghampton innchildren and adultstook picturesfun rideyear oldsbook moviepajamaswolves
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1 - 10 of 219 reviews
Reviewed February 20, 2018

Loved Loved Loved this!!! It was a little pricey but so worth it if you are taking small children. I took my 2 and 4 year old grandbabies. They truly believe that they have been to the North Pole!!! I also took my 14 year...More

3  Thank Elaine M
TrainGall, Public Relations Manager at The Polar Express, responded to this reviewResponded 5 weeks ago

Thank you so much for sharing this. As employees are we CANNOT WAIT for Polar Express. It is almost as much fun for us as it is for our passengers. I BELIEVE!!

Reviewed January 29, 2018

I took my 5 year old grandson to ride the Polar Express in November. I was so worried driving over: it was over 100 miles and he was tired and fussing about how far it was. Well, once we arrived and got our tickets and...More

2  Thank backtotheislands
Reviewed January 26, 2018

We made the trip to Palestine to the Polar Express after the only train in Oklahoma was cancelled. We had a long trip in the rain, but it was worth it. My 4 year old grandson had a big time. We had ridden a Polar...More

1  Thank gingerlee13
Reviewed January 26, 2018

It was very fun getting to ride the train. The train ride was smooth and the entertainment was really cool. It was a fun family experience.

1  Thank Sayowell
Reviewed January 24, 2018 via mobile

The Polar Express is a must for families with children at Christmas. It was obvious the children thoroughly enjoyed the train ride. They danced with the attendants in the aisles. It makes Christmas come alive.

1  Thank kathy h
Reviewed January 10, 2018

This attraction is a complete rip off. I had very low expectations going in but it actually ended up being much worse than I could have imagined. Here are some of the “lowlights” of the experience: • You can only buy tickets in even numbers...More

5  Thank montiljo
Reviewed January 3, 2018

This was a fun experience for my husband and me, but it is definitely geared more for kids. This was a really cold night, so be sure to bundle up. The hot chocolate and cookie was a nice touch, and the attendants made it a...More

1  Thank MonroeLouisiana
Reviewed December 30, 2017

This was a wonderful family experience. We took the 5:00 ride which left in daylight and returned in twilight which was perfect! We had children ages 6,4, 3, and 12 and me (70ish)! The waiters in our car were so fun. They went up and...More

1  Thank Minetta S
Reviewed December 24, 2017 via mobile

Was a good one time visit but very costly for just sit and ride on a train We couldn’t hear anything when they read the story!

Thank Charlotte W
Reviewed December 21, 2017 via mobile

It was fun to be greeted by the Conductor and the actors on the journey. Lots of entertaining characters and fun stuff for family.

1  Thank Rick S
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Questions & Answers
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Emily A
June 16, 2018|
AnswerShow all 4 answers
Response from TrainGall | Property representative |
The ride itself is one hour long. There are decorations, food, elves and an area for family photography at the depot as well. Our Polar Express tickets range from $20 to $130. The price depends on age, day and time of... More