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Friendly staff, good bikes. I’ve rented a BMC roadmachine for 5 days from the shop in Calao Salvaje. The bike was well serviced and performed great on the awesome roads around El Teide. I can highly recommend BikePoint and will definitely rent a bike with them on a future visit to Tenerife.…
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Date of experience: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Bemused! Booked online for an E Bike - followed the instructions gave my measurements, received a confirmation email with further instructions (from Dieter) to give him a call in the morning on the day of rental. Morning of rental arrives I call the number quoted by Dieter on his email - No Reply (09:05hrs). I tried calling numerous times within that hour still no reply, or kept hanging up? I left a voicemail stating who I was, where I was staying and that I was expecting delivery of my bike that day. Waited the whole day - NOTHING. I'm grateful monies were not exchanged or deposits asked for up front. A wasted day on my part - but there are several bike rentals in the locality who managed to "save the day" for me. Shame really as, you never get a second chance to make a good first impression. I shouldn't have to be chasing a company up to remind them of their upcoming custom. The least they could've done in return was to show the courtesy of a return call, even if they weren't in a position to honour my booking. …
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Date of experience: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Top notch service and high quality bikes. Great also that they deliver and pick up the bikes. Thank you John and Dieter!
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Hired 2 electric bikes off these guys and they were fantastic. The whole experience from start to finish was as smooth as the roads I cycled on. The process of hire was a quick and easy, with a small deposit of €50. I travelled possibly 30k and the bike managed this with ease. Highly Recommend 😎…
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Date of experience: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Amazing, it has been my first time on an ebikes and loved it! They have plenty of choice and bikes are well maintained, We will come back!
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
