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Zone Action Park

34 Reviews
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Zone Action Park

34 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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1951 Summit Ave, Lewisville, TX 75077-2510
34Reviews1Q&A
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Raymond J wrote a review Dec 2019
Highland Village, Texas34 contributions8 helpful votes
There is something here for everyone - arcade and redemption games, 2 mini-golf putting courses, and go-karts! They can also host multiple birthday parties and large-scale corporate events. A snack bar can be found inside to help keep the little ones from becoming hangry. Service is spotty at times as teen employees don't always know what to do. Check their web site for specials to help save money.
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Date of experience: July 2019
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David Z wrote a review Jul 2019
Denton, Texas995 contributions55 helpful votes
Came here ages ago when our son was quite young (he’s 28 now) and found it a fun afternoon. Today I came with my 10 year old grandson. Because he didn’t meet the height requirement he could only ride solo on the junior carts. To say he wasn’t impressed would be an understatement. Of course he’s into motocross, BMX and other sports so a slow moving go-cart didn’t entertain him very much. There are two 18 hole miniature golf courses which are in sad shape. Inside there are the requisite arcade games and food. The staff, most of which are teens, have a crappy attitude as if they’re doing you a favor. It was an okay way to kill an afternoon but I’d be hard pressed to recommend it.
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Date of experience: July 2019
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Scott B wrote a review Sep 2018
8 contributions5 helpful votes
Went there with my wife, 11 year old son his friend, my almost 2 year old and my dad. Got there about 8:20 and wanted to play putt-putt paid almost $40 for 4 of us to play. Got outside and started playing but the mosquitos were so bad half my party had to go inside to keep from being eaten alive. I guess they never spray for mosquitos or do anything to keep them down, there was standing water several places around the course. When myself and the two 11 year olds finished one round we went inside to join the rest of our group. The have an arcade but we quickly realized that several of the games do not work properly. Overall a great disappointment and a waist of $40 and a good night.
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Date of experience: September 2018
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Response from Zone A, Guest Relations Manager at Zone Action Park
Responded Oct 13, 2018
We are sorry to hear you did not enjoy your visit to Zone. It has been a bad season for mosquitoes. We do offer repellent to help but being an outdoor course nature is just a challenge at times. We would like you to reach out to us to make this right for you. Please email me @ zoneactionparkbirthdays@gmail.com.
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Traveling Miya wrote a review Jul 2018
McKinney, Texas5 contributions2 helpful votes
Could have been a wonderful experience if it weren't for the POOR MANAGEMENT AND LACK Of CUSTOMER SERVICE SKILLS. I would just like to say, way to run a business into the ground TIFFANY!!! I visited with my children on a weeknight and nothing was working. No Go carts, batting cages, or mini golf, and even some of the arcade games were down. We came is around 6pm and they are open until 10pm, however they had sent everyone home. All the chairs were stacked on the tables and certain areas were blocked off. It's like the didn't want you to come in. What successful business shuts down 4 hours before they close?! When I spoke to the manager on duty at the time, She was completely unapologetic. We had purchased the 2hr unlimited go carts and golf special on their website, but none of the activities were available. When I asked for a refund. She said "We don't do refunds. You can come back another time." How unprofessional and inconsiderate. My three kids were extremely disappointed as we had been planning to go here for over a week. PLEASE DONT WASTE YOUR TIME OR MONEY AT "BUSINESS". You will be sorry you did. Also, if the owners of this business are reading this please know that approx 20 people were turned away (while we were there) because all most all activities were not available. Not good business practices. :(
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Date of experience: July 2018
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Shannon H wrote a review Jul 2018
1 contribution
My family loves going here! From the batting cages to the arcade games.....It is a BLAST! The staff was helpful and all had great attitudes!
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Date of experience: July 2018
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