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My husband and I booked a sunset sail for our wedding anniversary. The sun and weather cooperated and we had a lovely evening. Captain Tim told us of the many sailing trips he has done and is available for private ocean trips besides all that he does on Lake Travis.
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Date of experience: October 2020
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I booked a trip to propose to my girlfriend and we had a great experience even though a storm started to hit austin. Captain Tim is such a great person and fun to talk. He is so experienced on sailing and made us feel safe even with strong winds. He was even able to record the whole moment! Boat is very nice for a romantic trip for sure I will book this again…
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Date of experience: September 2020
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We spent almost 4 hours on the sailboat, cruising the lake, viewing the sunset, swimming in a cove and watching the stars. We even saw the comet Neowise! It was a highlight of our summer! Captain Tim is a great host and an expert sailor.
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Date of experience: July 2020
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Sail Austin and party. Ok, I know we are are house-sick and many of us are boating on Lake Travis. However yesterday July 17 2020 saw something double dangerous in Washingmachine cove. There were three boats including ours in the small final cove and the big Sail Austin party boat comes in, way too big for the space, really near the first two boats as it maneuvered around them and then close to us at point one. Dangerous. Point two: at least 30 or more 20 somethings on the boat partying with of course no social distancing or face masks. Ugh. You would think they would all have more responsibility. Beware.…
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Date of experience: July 2020
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Responded Sep 10, 2020
It is unfortunate that someone who does not even use a service can defame a business AND do so with false statements. First, there was plenty of room in the cove for all four boats or we would not have anchored there. I assume that is a reflection of the complaining party's boating skills, which I can understand. But what is not reasonable is saying there were "30 or more" people aboard. The vessel is the largest sailing yacht on Lake Travis at 45 feet, and as such still limits groups to 15, and was not even at that self imposed capacity that day. There is plenty of space on the boat for everyone. But, you are correct, people chose not to swim with masks on! Oddly, we saw no other boats in that cove with ANYONE wearing a mask, so we assume that would have included her's. Please, if you are going to complain, at least be accurate.
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Just wanted to share my experience with this company. At the beginning of booking this it was not to be charged until day of service. Initially we booked this for a bachelorette party Thursday the 9th, not even 24 hours had passed and we found out 2 of the girls tested positive for COVID. All 8 of us had been exposed and now needing to quarantine and get tested. We called within less than 24 hours to do an emergency cancellation due to COVID 19. This was not something that we anticipated seeing as we had been planning on going to Austin since November of 2019, however due to the situation of possibly all being positive I reached out because I had to cancel the bachelorette party. We attempted to call Tim to try to get him to meet us halfway. He was yelling on the phone and being very offensive because he was pissed and not willing to negotiate. At this point I felt harassed and very uncomfortable even going on this charter if that was an option. He was extremely unprofessional and difficult to communicate with. At one point he calmed down and tried to say he could credit us if someone booked the slot. I have friends in Austin that immediately attempted to contact him to book the slot (I have screenshots of the inquiry) and Tim never reached back out as he "stated he would." ON TOP OF THIS he charged the card without any service being provided. DO NOT BOOK with this company. Highly recommend against it.…
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Date of experience: July 2020
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