Sam's Dock
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles121 reviews
Excellent
93
Very good
8
Average
5
Poor
3
Terrible
12

Mo A
Richardson, TX2 contributions
5.0 of 5 bubbles
May 2020 • Friends
Sams Dock service and staff were exceptional from start to finish. The booking process was extremely smooth. Teena provided a ton of great info before when we made the booking and she was at the dock when we checked in. The crew at the dock did a great job of explaining where to go on the lake and providing tips on how to steer the boat. I was also able to bring my pup! Parker, One of the staff members risked his own safety to rescue one of our friends who got caught up in the high winds and high waves due to a nasty storm. Big shout out to Parker! Teena gave us a great deal and really took care of all our needs. They gave us a credit for the time we didn’t use on the boat and we were able to rebook very easily. Great operation overall, really impressed with ALL of the staff. Well done!
Written May 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robert Cook
1 contribution
5.0 of 5 bubbles
Jul 2020 • Family
Had a niece visiting from out of town and our grandson for the day....what to do??
We rented a pontoon from Sam’s Dock for 3 hours and invited friends to join us. Service was excellent and personable even with masks and plexiglass screens up for Covid safety. Check-in was a breeze and after our orientation/safety briefing and we were on the water in a nicely maintained and freshly cleaned boat. Everything worked as advertised and when done we were met by cheery ‘dock hands’ eager to help dock and unload.
As this was one day prior to the July 4th mad rush, I expected a more frenetic experience....and couldn’t have been more pleased with the gentle pace and helpful staff. Kudo’s to Kirk Duff for running a ‘tight ship’ at Sam’s Dock.
Written July 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kim B
Dallas, TX3 contributions
5.0 of 5 bubbles
Jun 2021
So I was actually ready to be disappointed, as the boat I reserved was somehow not available at the last minute. But, Afton came to the rescue, got me 2 jet skis for a discount which came out to about the same price as I was expecting for the little boat. She was very professional, extremely friendly, and showed us the ropes on the watercraft. In hindsight, the jet skis probably worked out better than what I had reserved, and were a whole lot of fun. I would come here again in a heartbeat. And for a young person Afton was a wonderfully reasonable and professional front person for this business. I hope management appreciates that she turned a would be angry customer into a very satisfied customer who will come back. Thanks again!
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Departure768139
8 contributions
5.0 of 5 bubbles
Jun 2021 • Family
I had never rented a boat before, renting this speed boat was quite intimidating at first but Captain Wayne explained safety, and complete instructions on what to do and we had an absolute blast!
3 hours on the lake was perfect but honestly we could have done more. I felt very safe out on Lake Lewisville we went on a Friday at 10:30am and maybe I got lucky but felt as if we were the only boat out there. The speed boat had a canopy which shaded me well from the sun which I prefer. For tuning a pontoon boat would be all you need but I wanted to upgrade to the speed boat for fun.
Thank you Captain Wayne and to your crew for the best experience ever out there! We will definitely come back!
#girlscanboat
#boatlife
#funinthesun
#lifeonthelake
Written June 27, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie S
Dallas, TX3 contributions
1.0 of 5 bubbles
Aug 2022
Very disappointed and not worth the money. We only had the Blue Goose reserved for three hours but spent over 30 minutes getting to docking area which was walking distance in the water to the shore area where there was a beach and picnic area. We were so close several of the people swimming came to the boat requesting to climb on. Then we were made to get back out of the water to head back 40 minutes before our time was us. This means we paid $1850.00 to be docked next to a public beach. I wrote them about being unsatisfied and never received a response. We WILL NOT make this mistake again and I will make sure none of our friends do either.
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Chelsie C
Fort Worth, TX2 contributions
5.0 of 5 bubbles
Jul 2020
We had an awesome and super special 4th of July. They made sure everything was taken care of and had suggestions to make sure we would have a perfect experience.
Teena was always on top of answering any questions I had, our captain Ben was the BEST (definitely request him).
Thanks for an amazing time :)
Written July 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Salma L
1 contribution
1.0 of 5 bubbles
Jun 2023 • Family
Worst place to go to if you aren’t white. They charges us prices for the people before us because of our ethnicity. Don’t go to this place just buy your boat instead. HORRIBLE CUSTOMER SERVICE. They literally all smell like weed.
Written June 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Yolanda T
1 contribution
1.0 of 5 bubbles
Jun 2023 • Family
Worst place to go to. The people are so racist they charge you so much afterwords. And tell the people in line behind you what all you did wrong or supposedly damaged. They made me feel like Mexicans just because they have money shouldn’t have the opportunity to be on a boat.
Written June 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nhu V
1 contribution
3.0 of 5 bubbles
Sep 2023 • Friends
This was my second time renting from Sam's Dock and overall the process of renting was smooth and easy. I rented the Blue Goose Double Deck and it's a lot of fun. I debated writing this review because I thought it was just me that the captain was haggling about his tip money, but I later found out that that was not the case. Before we boarded and took off, the captain pulled me to the side and explained his rules and procedures, which I appreciated. He then ends the conversation with "are you taking care of my tip?" and I said "yes, that's me" not thinking too much about it.
I rented the boat for 4 hours and had a good time. Throughout the rental, the captain made comments to me like "are you going to be able to remember my tip?" and I assured him that he will be taken care of.
By the end of the rental, I made sure that he was tipped. The next couple of days after, I talked to my guests on the boat and found out that he was haggling them on tipping him as well. This is NOT OKAY. He was well taken care of by myself, as my guests did not need to tip. This was so unprofessional and I feel that he was so money hungry. I just hoped that ALL the money he tried to haggle, that he evenly split it with the other crew member, Jackson, who was sweet, accommodating, and deserving. I will not mention the captain's name on this review, but if Sam's Dock would like to know, please contact me. If I ever rent from Sam's Dock again, I will MAKE SURE I do not get this captain.
Written October 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donna F
2 contributions
5.0 of 5 bubbles
Jun 2020 • Family
I scheduled a party boat for a surprise birthday present for my husband and invited only immediate family. Everyone had a great time. Captain Mike and his first mate were professional and so courteous and the boat was super clean. Highly recommend!!! I would do this again 👍🏻👍🏻
Written June 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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