Red Door Escape Room

Red Door Escape Room, Fort Worth: Address, Phone Number, Red Door Escape Room Reviews: 4.5/5

Red Door Escape Room
4.5
About
Red Door Escape Room is an immersive group experience where teams of 2-7 people use hints, clues and puzzles to escape a series of rooms in under 60 minutes. Each episode is uniquely themed and staged to immerse your group into the story!
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
25 reviews
Excellent
19
Very good
3
Average
1
Poor
0
Terrible
2

Denae P
1 contribution
Nov 2020 • Couples
Our family went for a birthday afternoon at Red Door. We were all from out of state and it was the perfect way for us to spend time together as a family. Chris was our game master and he was so much fun! He put up with our humor, our need for clues and kept us laughing during our experiences. He was great and we will always be recommending Red Door. It is our absolute favorite escape room company. We look forward to returning and playing again in the future.
Written November 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Happy belated birthday to your family member, we're so glad we could give you an amazing experience on such an important day! Chris is awesome and we're glad he could host you guys in your favorite escape room. Come in and visit with us again soon.
Written January 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

kdub
1 contribution
Jan 2020 • Couples
Staff was really awesome and engaging!!! But the Wild West game was pretty terrible due To the upkeep of the props and puzzles. I was hesitant to do this game because of some review I saw from last August complaining about the same issues but we did it in hopes of things being fixed. This was not the case and instead of every other great experience we have had doing other games this time we escaped with an employee entering the room letting us know that the finale was going to be her giving us a count down from 5. With the puzzles not working to it completely killed the excitement and momentum of the game. It was the most disappointing successful escape we had ever experienced and being on the birthday of someone it our group it was a let down. Red door room has many great rooms but would just say for now please skip this room and try some of their others.
Written January 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hey Kyle, thank you for your honest review. We appreciate your perspective and do apologize about the experience you and your group experienced. I believe I know exactly what happened because I believe I was the game master for this game. We are working diligently to uphold and go beyond the level of expectation our guests can have in Wild West at this time and would like to offer you 20% your next booking. Please call us at 817-720-7006.
Written January 13, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Natalia J
1 contribution
Nov 2020 • Friends
I love the rooms at Red Door Escape Room! There hasn’t been one that I haven’t enjoyed. Today, I booked over the phone with Desmond. He is a staff member at the Fort Worth location. He was extremely personable & accommodating! I appreciated the time he took to answer my questions and his friendly personality!
Written November 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you so much for the honest and kind review! Desmond is terrific and we're so glad to have his winning personality on our team. We strive to bring the best to every experience we host and we're so excited for your next experience with us!
Written January 2, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shannon
1 contribution
Feb 2019 • Friends
I loved it! My group of dumb friends and I decided to play Wild West and boy lemme tell ya, it’s fun and there’s puzzles there that has me stump and I like to think I’m a pretty good escapee. We had Zach (Zack? Sorry I didn’t ask him how to spell his name) as a game master and THANK GOD we did. He helped us out so much, had it not been for him our dumb selves wouldn’t have been able to make it out of the first room. The staff there is nice as well. Christian (girl) told me I was beautiful and I can do anything I wanted to before I left and honestly I kinda needed that after seeing how dumb my group is.
Written February 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking time to leave this absolutely AMAZING feedback! Zach is an incredible gamemaster and probably had as much fun with your group as you did! Your group wasn't dumb, our escape rooms are just THAT challenging! I hope you took Christian's words of wisdom to heart and return again soon to try another challenging room like Fair Game, because we believe in you!
Written August 16, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kelly Star Goins
Texarkana, TX36 contributions
Jan 2019 • Friends
Red Door Escape Room’s are by fair the coolest rooms around. I’ve played every room at this location but for one & I can’t wait to try it. The game masters are enthusiastic, which hype you up even more for your escape task. I’ve always have had a great experience at Red Door.

Even before you book you have an idea of what the room will be like.

Rooms are well taken care of & the place is always clean. Highly recommend!!!
Written January 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We can't properly express how reading about an awesome, memorable experience makes us feel! Thank you so much for taking time to leave us feedback on here and sharing your excitement for what we do! We like to think some of our unique puzzles and immersive rooms really separate us from the pack out here. We hope to have you and your group out very soon!
Written August 16, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

PlaneJane
2 contributions
Jan 2019 • Family
Several items and clues were broken or not working and the game master had to come into the room and attempt to fix them. This really ruined the momentum of the escape room. Additionally there were few puzzles to solve and participants were standing around waiting for one another. This is the worst escape room experience we have had at any location.
Written January 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
I'm sorry that you had such a frustrating, disappointing visit. Broken puzzles and gamemasters having to enter the room to help are far from the experience every guest should have at our location. We've come a long way as a team and as escape room enthusiasts since January, we'd love to have you and a few others back to see us to try another room on us! If you have any additional feedback or want to give us another shot, you can call (817) 720-7006 to book or you can email me personally at bryan@reddoorescape.com
Written August 16, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

John Ho
1 contribution
Nov 2019 • Couples
I’ve been to numerous escape rooms but they do not come close to how well put and fun as the Red Door Escape Room. They’re challenging, well thought, and fun! I have done 6 total escape rooms with them (3 at this location and 3 at South Lake. The game masters are great! Especially, Jason. He made the process very lively and entertaining! Ask for him if you do come visit. Also, if you’re a frequent flyer like me, do not forget to sign up for loyalty program for great perks! I’ll be definitely coming back to try the hardest episode, Time Machine.
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the kind words John! You and the rest of your group left an impression on Jason as well! Be sure to ask for them next time you come to play Time Machine! Make sure to visit our staff at Plano as well!
Written December 6, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Gfwttrr
1 contribution
Aug 2019 • Friends
We did the Wild West Escape with family (all adults). The staff is very friendly and upbeat which makes it more fun. If I could give a rating for staff attitude it would be 5, but the room quality would be a 2 (if I am feeling generous).
Unfortunately, many of the challenges were broken, codes didnt work in locks, etc. They stopped the timer 3 times due to items not working. They had to come in for a lock that wouldn't work. The first employee that came in wasn't able to open it either and the second employee got it on the second try. Another challenge in the second room was broken (wont go into detail and give away clues). And there was a challenge in the first room that didn't line up (no more details). We had fun, because we were there to have fun and some of the solutions were quite clever, if they would have functioned properly. They also gave extra clues, I'm sure due to all the malfunctions, but instead of that. I would have preferred that everything worked. In reading past reviews,It looks like the Wild West escape challenge has gotten similar feedback before. FIX THE ROOM!! I have been to the Red Door in Southlake, which I would recommend, but I cannot recommend the Fort Worth location.
Written August 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hey Ronda, thank you so much for the constructive feedback. I'd like to apologize first and foremost for falling short of what should be a consistently excellent experience at Red Door. Our goal is to make sure every single puzzle not only functions as intended, but incrementally adds to the experience as you go! Clearly, your experience fell short of what we aim and our team would love the opportunity to amend that. At your convenience, please reach out to me, Bryan, at bryan@reddoorescape.com !
Written August 30, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Seaside625217
1 contribution
Aug 2019 • Family
The staff was friendly and helpful. We had fun as a family. We did the wild west escape which was a multi room escape.
Written August 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We love having families come through! Wild West is such a cool room. Next time make sure to bring the family to try out Fair Game!
Written August 21, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Paul B
1 contribution
Aug 2019 • Family
Didn’t quite make it out in time. Fairly challenging room. Staff was very welcoming. Overall good time.
Written August 19, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Glad you had an overall good time! If escape rooms were easy, then they wouldn't be fun. Next time try out Virtual Reality!
Written August 21, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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