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Great Smoky Mountain Heritage Center

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Address: 123 Cromwell Dr, Townsend, TN 37882-4323
Phone Number: 18654480044
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 5:00 pm
Description:

A nonprofit organization formed to preserve and present the heritage of the...

A nonprofit organization formed to preserve and present the heritage of the East Tennessee region.

  The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings.

The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.

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TripAdvisor Reviewer Highlights

Read all 159 reviews
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  • 96
    Excellent
  • 49
    Very good
  • 9
    Average
  • 2
    Poor
  • 3
    Terrible
Appreciating the heritage of these beautiful mountains!

Kinda expensive admission but well worth it. It was nice to really have an upclose look at how hard mountain life was and the turmoils they had to endure to call the beautiful... read more

5 of 5 starsReviewed 2 weeks ago
Jessica L
,
Trinity, North Carolina, United States
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159 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Trinity, North Carolina, United States
Level Contributor
27 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Kinda expensive admission but well worth it. It was nice to really have an upclose look at how hard mountain life was and the turmoils they had to endure to call the beautiful, majestic Smoky Mountains home. Very enjoyable, loved showing my children that life wasn't always so easy.

Helpful?
Thank Jessica L
Parrish, Florida
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been in the store before but have never visited the museum until this year. The Walker Sister's quilts were on display and we decided that it would be a great time to go. The displays are well done. If you are interested in the history of the Smokies it is a must see. The interactive displays are fun.... More 

Helpful?
Thank JacksonsCRS
Memphis, Tennessee
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Put the moonshine tour on your schedule but make sure to make a reservation. I was only able to catch the distillery and tasting part of the tour at Doc Collier's. Buddy was great to answer all the questions and serve up some great shine.

Helpful?
Thank Paul G
Sarasota, Florida
Level Contributor
224 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pleasant stop on the way to Cade's Cove. Love the walk around viewing the old mountain cabins, barns, and buildings. The old church has a pump organ that works!! Museum is small but well done!! Gives historical perspective of the area. Gift shop is nice!! Staff very friendly. Military gets in free!! Thanks for serving.

Helpful?
Thank Dr Tim T
Nashville, Tennessee
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We weren't sure what to expect, but wanted a cool place to explore on a hot afternoon. We were very pleasantly surprised. Even though it was hot, we spent a great deal of time exploring the outdoor buildings and enjoyed the fact that we could view the displayed artifacts "up close" - they were not roped off. Inside, the displays... More 

Helpful?
Thank Kathy M
Rockvale, TN
Level Contributor
86 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

This is a pretty neat historic overview of the area. A nice loop path with several historic buildings -- they contained furnishings, equipment, old moonshine stills, etc. The main building has some interesting artifacts as well (and is air conditioned!). They do charge a small admission fee, but it is worth it. The only thing I would change is to... More 

Helpful?
Thank jpmorg
Washington DC, District of Columbia
Level Contributor
451 reviews
200 attraction reviews
common_n_attraction_reviews_1bd8 288 helpful votes
5 of 5 stars Reviewed July 18, 2016

Thanks to the Trip Advisor reviews, we visited this museum, which I would have avoided otherwise. My advice to those visiting the Smokies from Tennessee is to enter via Townsend, rather than the touristy Gatlinburg. I would also advise visiting the Heritage Center before going to Cades Cove. Here, they have a small museum to orient you to the Smokies,... More 

Helpful?
Thank cfuller603
Chattanooga, Tennessee
Level Contributor
38 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2016

Not really knowing what to expect, we took the grand kids and family from England for a visit to the Heritage Center hoping it would help explain the way of life in the Smoky Mountains. Boy, were we pleasantly surprised !! The center is amazing, and it portrays mountain life in a unique, hands-on way. the kids loved it. And... More 

Helpful?
1 Thank Dan G
Philadelphia, Mississippi
Level Contributor
83 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 6, 2016

The Heritage center has recently added some new displays and more are forthcoming! This is a must see for anyone who has an interest in the history of this area.

Helpful?
1 Thank Danny G
Fort Atkinson, Wisconsin, United States
Level Contributor
117 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 9, 2016

This is a high quality museum explaining the history of the area. Don't miss the recreated village located behind the museum and not visible from the road, or from the parking lot. During the school year, you may see busses out front, and there were about 30 elementary school students there, but there is an amphitheatre on the grounds and... More 

Helpful?
Thank BadgerBob67

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