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Great Smoky Mountain Heritage Center

Certificate of Excellence
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Address: 123 Cromwell Dr, Townsend, TN 37882-4323
Phone Number: 18654480044
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 5:00 pm
Description:

A nonprofit organization formed to preserve and present the heritage of the...

A nonprofit organization formed to preserve and present the heritage of the East Tennessee region.

  The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings.

The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.

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TripAdvisor Reviewer Highlights

Read all 155 reviews
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  • 94
    Excellent
  • 48
    Very good
  • 8
    Average
  • 2
    Poor
  • 3
    Terrible
Historical Interest

We weren't sure what to expect, but wanted a cool place to explore on a hot afternoon. We were very pleasantly surprised. Even though it was hot, we spent a great deal of time... read more

5 of 5 starsReviewed 1 week ago
Kathy M
,
Nashville, Tennessee
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155 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Nashville, Tennessee
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We weren't sure what to expect, but wanted a cool place to explore on a hot afternoon. We were very pleasantly surprised. Even though it was hot, we spent a great deal of time exploring the outdoor buildings and enjoyed the fact that we could view the displayed artifacts "up close" - they were not roped off. Inside, the displays... More 

Helpful?
Thank Kathy M
Rockvale, TN
Level Contributor
86 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a pretty neat historic overview of the area. A nice loop path with several historic buildings -- they contained furnishings, equipment, old moonshine stills, etc. The main building has some interesting artifacts as well (and is air conditioned!). They do charge a small admission fee, but it is worth it. The only thing I would change is to... More 

Helpful?
Thank jpmorg
Washington DC, District of Columbia
Level Contributor
434 reviews
194 attraction reviews
common_n_attraction_reviews_1bd8 281 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to the Trip Advisor reviews, we visited this museum, which I would have avoided otherwise. My advice to those visiting the Smokies from Tennessee is to enter via Townsend, rather than the touristy Gatlinburg. I would also advise visiting the Heritage Center before going to Cades Cove. Here, they have a small museum to orient you to the Smokies,... More 

Helpful?
Thank cfuller603
Chattanooga, Tennessee
Level Contributor
35 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 12, 2016

Not really knowing what to expect, we took the grand kids and family from England for a visit to the Heritage Center hoping it would help explain the way of life in the Smoky Mountains. Boy, were we pleasantly surprised !! The center is amazing, and it portrays mountain life in a unique, hands-on way. the kids loved it. And... More 

Helpful?
1 Thank Dan G
Philadelphia, Mississippi
Level Contributor
81 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 6, 2016

The Heritage center has recently added some new displays and more are forthcoming! This is a must see for anyone who has an interest in the history of this area.

Helpful?
1 Thank Danny G
Fort Atkinson, Wisconsin, United States
Level Contributor
117 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed May 9, 2016

This is a high quality museum explaining the history of the area. Don't miss the recreated village located behind the museum and not visible from the road, or from the parking lot. During the school year, you may see busses out front, and there were about 30 elementary school students there, but there is an amphitheatre on the grounds and... More 

Helpful?
Thank BadgerBob67
Westerville, Ohio
Level Contributor
313 reviews
125 attraction reviews
common_n_attraction_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 4, 2016

This is a great opportunity to learn about the history of the Smoky Mountains and how people lived. Lots of historical exhibits are inside in the Main Gallery and many buildings that have been moved to the Heritage Center for preservation and viewing. Tours are given or you can go through on your own. Educational discussions are available in the... More 

Helpful?
Thank Thomas B
Townsend, Tennessee
Level Contributor
40 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 27, 2016

This is a great historical center with hand on and visual experiences. The center host several event through the year. Fundraising, Fiber Arts event, and a one day Fair that is fantastic. I even saw a chicken lay (drop) an egg, very cool. I recommend you check the centers calendar and arrange to attend any special events available.

Helpful?
Thank Mary K J
Maryville, Tennessee
Level Contributor
17 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 23, 2016

Lots of old buildings to explore! We visited during the Blue Ribbon Fair in September. Staff was very knowledgeable and in period costume with period activities for kids and food (to sample).

Helpful?
Thank bntross6
Maryville, Tennessee
Level Contributor
18 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 2, 2016

I loved discovering the historical elements of this beautiful area! We visited on a complimentary admission day and enjoyed the exhibits.

Helpful?
Thank Vol4Life44

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  • Is there a restaurant or café onsite?