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Great Smoky Mountain Heritage Center

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Address: 123 Cromwell Dr, Townsend, TN 37882-4323
Phone Number: 18654480044
Website
Today
10:00 am - 5:00 pm
Open now
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Hours:
Sun 12:00 pm - 5:00 pm
Mon - Sat 10:00 am - 5:00 pm
Description:

A nonprofit organization formed to preserve and present the heritage of the...

A nonprofit organization formed to preserve and present the heritage of the East Tennessee region.

  The mission of the Great Smoky Mountain Heritage Center is to preserve, protect and promote the unique history and rich culture of the residents and Native Americans who inhabited the East Tennessee mountain communities that were incorporated into the Great Smoky Mountains National Park and its surroundings.

The Heritage Center is located on a five acre site along state highway 73 in Townsend, Tennessee.

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TripAdvisor Reviewer Highlights

Read all 162 reviews
Visitor rating
  • 97
    Excellent
  • 51
    Very good
  • 9
    Average
  • 2
    Poor
  • 3
    Terrible
Very Nice Museum

If you're in this part of Eastern Tennessee the Heritage Center is worth a stop. Very good film about the local history and the people who settled the region. Nice artifact... read more

4 of 5 starsReviewed 1 week ago
Britishcats
,
Kansas
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162 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Kansas
Level Contributor
56 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

If you're in this part of Eastern Tennessee the Heritage Center is worth a stop. Very good film about the local history and the people who settled the region. Nice artifact collections and restored pioneer buildings.

Helpful?
Thank Britishcats
Newark, Delaware
Level Contributor
98 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The woman at the entrance was friendly and helpful. She encouraged us to see the museum even though we only had a little time. Because my husband was a veteran, we were admitted free.we thoroughly enjoyed the exhibits, and will definitely try to go back to see the rest of the site.

Helpful?
Thank Carol G
Sarasota
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

If you stop by the Townsend Visitor Center you can pick up a coupon for a dollar off admission which makes it $4 for a senior. Worth every penny. Great exhibits including interactive exhibits and an interesting movie. You can get up close to the buildings and outdoor artifacts.

Helpful?
Thank siestacheryl
Trinity, North Carolina, United States
Level Contributor
27 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 8, 2016

Kinda expensive admission but well worth it. It was nice to really have an upclose look at how hard mountain life was and the turmoils they had to endure to call the beautiful, majestic Smoky Mountains home. Very enjoyable, loved showing my children that life wasn't always so easy.

Helpful?
Thank Jessica L
Parrish, Florida
Level Contributor
17 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 7, 2016

We have been in the store before but have never visited the museum until this year. The Walker Sister's quilts were on display and we decided that it would be a great time to go. The displays are well done. If you are interested in the history of the Smokies it is a must see. The interactive displays are fun.... More 

Helpful?
Thank JacksonsCRS
Memphis, Tennessee
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 29, 2016

Put the moonshine tour on your schedule but make sure to make a reservation. I was only able to catch the distillery and tasting part of the tour at Doc Collier's. Buddy was great to answer all the questions and serve up some great shine.

Helpful?
Thank Paul G
Sarasota, Florida
Level Contributor
224 reviews
72 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed July 29, 2016

Pleasant stop on the way to Cade's Cove. Love the walk around viewing the old mountain cabins, barns, and buildings. The old church has a pump organ that works!! Museum is small but well done!! Gives historical perspective of the area. Gift shop is nice!! Staff very friendly. Military gets in free!! Thanks for serving.

Helpful?
Thank Dr Tim T
Nashville, Tennessee
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2016

We weren't sure what to expect, but wanted a cool place to explore on a hot afternoon. We were very pleasantly surprised. Even though it was hot, we spent a great deal of time exploring the outdoor buildings and enjoyed the fact that we could view the displayed artifacts "up close" - they were not roped off. Inside, the displays... More 

Helpful?
Thank Kathy M
Rockvale, TN
Level Contributor
86 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

This is a pretty neat historic overview of the area. A nice loop path with several historic buildings -- they contained furnishings, equipment, old moonshine stills, etc. The main building has some interesting artifacts as well (and is air conditioned!). They do charge a small admission fee, but it is worth it. The only thing I would change is to... More 

Helpful?
Thank jpmorg
Washington DC, District of Columbia
Level Contributor
474 reviews
218 attraction reviews
common_n_attraction_reviews_1bd8 294 helpful votes
5 of 5 stars Reviewed July 18, 2016

Thanks to the Trip Advisor reviews, we visited this museum, which I would have avoided otherwise. My advice to those visiting the Smokies from Tennessee is to enter via Townsend, rather than the touristy Gatlinburg. I would also advise visiting the Heritage Center before going to Cades Cove. Here, they have a small museum to orient you to the Smokies,... More 

Helpful?
Thank cfuller603

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