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Review Highlights
Wasn't sure I'd like this place, but I sure did!

We stayed here to attend a convention. It was two adults (sisters), and our first time here. I... read more

Reviewed 3 weeks ago
Shoptaw
,
Lebanon, Tennessee
Fun time

We came for fall break and were super happy that the weather allowed us to use both indoor and... read more

Reviewed 4 weeks ago
Amy L
via mobile
Read all 524 reviews
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Traveler Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor7%
  • Terrible7%
Travelers talk about
“wave pool”(51 reviews)
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Contact
1424 Old Knoxville Hwy, Sevierville, TN 37876-1358
Website
+1 877-325-9453
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Reviews (524)
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LanguageEnglish
233
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Show reviews that mention
All reviews wave pool indoor waterpark stone hill lodge thirsty miner kids eat free room was clean full kitchen laser tag storm chaser great water park water fun coffee maker mini fridge hidden trail time share breakfast buffet arcade area
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1 - 10 of 524 reviews
Reviewed 6 days ago

We read a lot of reviews prior to making reservations and arriving at this hotel and waterpark. We travel quite a bit and have stayed at and used the waterpark at the Great Wolf Lodge. This establishment is very clean and well maintained. Indoor waterpark...More

Thank 938Bobby24
Reviewed 3 weeks ago via mobile

I stayed with my mother and 2 teens the night of Oct. 4th. We were woken up at 11pm by security letting strangers into our room. It was a terrifying experience. Kayla (asst manager) told us that they would comp our room, a week later...More

1  Thank 475leann
Reviewed 3 weeks ago

We stayed here to attend a convention. It was two adults (sisters), and our first time here. I really enjoyed it. The room was spacious and very clean. We had great customer service, and absolutely no issues. Everyone from the shuttle drivers (especially Liz), to...More

Thank Shoptaw
Reviewed 3 weeks ago via mobile

Overall we had a good time. The room and resort were clean. The kids had fun at the pool even thought he slides were not open. My biggest issue is with the pricing of the restaurants. This is not a JW but by the prices...More

Thank MIke S
Reviewed 4 weeks ago via mobile

We've been visiting wilderness at the smokies twice a year for birthdays for the past five years...we'll not be returning. Cleanliness appears to no longer be a priority, and we were given no warning that all of the indoor slides would be unavailable. Sinks in...More

2  Thank Kyle S
Reviewed 4 weeks ago via mobile

We arrived to learn the indoor slides were closed. We got no notice nor were told when we called. Check in including trying to sell us a time share, which was a total turnoff. Room was decent but water pressure in shower was terrible. Pool...More

1  Thank Twinmommy123
Reviewed 4 weeks ago via mobile

We came for fall break and were super happy that the weather allowed us to use both indoor and outdoor pool facilities. It was understandable that not all outdoor pools were open in October but we were a little disappointed that the indoor slides were...More

Thank Amy L
Reviewed October 10, 2018 via mobile

Can’t believe this is a Wyndham property! Extremely rude staff at the front desk at Stone Hill Lodge. Kandace at the rock climb needs to be re-trained and have her attitude checked. We weren’t given a room until after 5 p.m. upon arrival. The food...More

1  Thank Gina M
Reviewed October 8, 2018 via mobile

It’s fair priced unfortunately the time I visit they were suffering from a water slide Chemical Leek because he resort had all indoor slides closed luck they gave us free game cards and outdoor water park open because they already had the slides closed they...More

Thank Fox C
Reviewed October 6, 2018 via mobile

Where to start! The front desk clerk only checked us in for one night of a two night stay. They tried removing us from the room on two occasions, dirty wash cloth left in the room on shower rod, my autistic son lost the arm...More

2  Thank Rebekah F
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Questions & Answers
Ask a question
ALinker87
November 14, 2018|
AnswerShow all 2 answers
Response from Trail792735 | Reviewed this property |
We found a Shoney's and other restaurants in the area that have a better variety than what the waterpark has to offer. Hope this helps.
1
Vote
Wineno
September 12, 2018|
AnswerShow all 4 answers
Response from Rebekah F | Reviewed this property |
Not worth the money! Most all attractions are closed for yearly maintenance and the staff is very rude.
0
Votes
Flyer534960
September 1, 2018|
AnswerShow all 4 answers
Response from Ellen N | Reviewed this property |
I’m not sure if you can bring outside food and drinks. If you have sealed food in whatever bag you bring in, it shouldn’t be a problem. Bottle of water ect. No coolers or anything to my knowledge.
1
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